[{"reviewer":"Ophelia M","starRating":"FIVE","comment":"Ali was so helpful and gentle with my children. He took the time to make sure the kids felt comfortable, explained everything clearly, and helped them choose frames that fit perfectly.","updateTime":"2026-03-04T00:10:05.798117Z"},{"reviewer":"Joel Tabaquero","starRating":"FIVE","comment":"It was great. Compare to last time I was there. Tayler was awesome and very knowledgeable about the product. Was very patient when asked many questions. Answered them very clearly.\nAnd guided what's a better deal for my budget and better for me in a long run.","updateTime":"2026-02-26T22:29:04.388237Z"},{"reviewer":"kiko badion","starRating":"FIVE","comment":"The staff are highly approachable and provide excellent assistance with my inquiries.","updateTime":"2026-02-26T22:07:28.080769Z"},{"reviewer":"nicole valdez","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision. Sarah was great, she was patient, knowledgeable, and took the time to help me choose frames that fit my face. The whole process was smooth and enjoyable. Highly recommend if you’re looking for quality glasses and great service!","updateTime":"2026-02-26T18:56:30.037031Z"},{"reviewer":"Kamal Hamdan","starRating":"FIVE","comment":"I had an incredible experience with Ali, the optician. From the warm welcome to the thorough eye examination, Ali made me feel at ease. They patiently explained everything and helped me choose the perfect glasses that fit my style and needs. The office had modern technology, making my visit smooth and efficient. I left feeling confident and cared for—this was the best experience I've ever had at an optician! Highly recommend!","updateTime":"2026-02-26T17:06:16.017812Z"},{"reviewer":"Griffin Edgar","starRating":"TWO","comment":"Questionable customer service. I was helping a friend shop for frames here around 1:30pm today. Got no assistance from either of the two employees at the front. But I did see them looking at us while whispering, a few minutes into us being there.","updateTime":"2026-02-21T22:17:26.599091Z"},{"reviewer":"Sean Alexander","starRating":"FIVE","comment":"Awesome service. Great people. Ayman, was really helpful and a true professional.","updateTime":"2026-02-21T05:24:39.556018Z"},{"reviewer":"Candyce Mayr","starRating":"FIVE","comment":"Darani Krishna was an amazing help, had some great deals going on and had super fast service.","updateTime":"2026-02-19T21:46:53.697173Z"},{"reviewer":"Wayne Spohn","starRating":"FIVE","comment":"The experience from start to finish was very comfortable and informative. Personal service in every aspect. A much better experience this time than my last one back in 2017. Very thorough with every aspect of the visit. Keep the staff because they are good, and I will be back in the future. I was not rushed and was able to try several frames until i found the best ones. Very happy and will go back in 2 years.","updateTime":"2026-02-16T23:56:33.207800Z"},{"reviewer":"Crystal Brown","starRating":"FIVE","comment":"We got our glasses at Pearle Vision. Taylor was our optician, she was very helpful, friendly and professional. I would recommend Taylor to anyone that is getting glasses. Thanks Taylor.","updateTime":"2026-02-16T20:42:06.808923Z"},{"reviewer":"Tireni Akinroye","starRating":"FIVE","comment":"Darani Krishna was so kind and I laughed all through out interaction. It was a beautiful experience!","updateTime":"2026-02-15T23:08:35.558413Z"},{"reviewer":"Byron Schmidt","starRating":"FIVE","updateTime":"2026-02-14T17:00:15.894328Z"},{"reviewer":"Trey Man","starRating":"FIVE","comment":"Darani is fantastic. Please go see him for all your glasses and needs for fit and placement. Was having problems and he was able to help with everything and was a gentleman with it all. Thank you!","updateTime":"2026-02-11T21:42:07.245202Z"},{"reviewer":"Matt Hay","starRating":"FIVE","comment":"Fantastic experience in store today. Yasmin was extremely accommodating and polite. She guided me through the selection process and didn't rush me. Excellent customer service today!","updateTime":"2026-02-07T23:58:08.615875Z"},{"reviewer":"Shiela marie ramos","starRating":"FIVE","comment":"Darani is so friendly and accommodating, he was able to explain properly for my kids. And also was able to fix my husband eye glasses that was missing screw, without hesitating, even we dont bought the pair of eye glasses to them.\nThank you so much, and highly recommended ❤️❤️❤️❤️","updateTime":"2026-02-06T00:04:14.741747Z"},{"reviewer":"Tracy Levesque","starRating":"FIVE","comment":"Wonderful selection and Tayler was so friendly and helpful. Wonderful visit.","updateTime":"2026-02-05T19:54:51.927970Z"},{"reviewer":"Leya","starRating":"FIVE","comment":"Tayler is literally the sweetest soul, I needed help with a pair of glasses I ordered online and she helped make sure that they didn't FALL OFF MY FACE !! her vibes were just impeccable, I may even go back for my next eye appointment to this location just because of her","updateTime":"2026-02-05T18:26:02.599397Z"},{"reviewer":"Julie Zimbudzana","starRating":"FIVE","comment":"We had a great experience with Darani","updateTime":"2026-01-31T23:47:00.434859Z"},{"reviewer":"Ryan Bukambu","starRating":"FIVE","comment":"Me and My family came in to purchases glasses we had previously left on file, Yasmin was soo helpful, we thought they no longer had the frame I had previously picked, but she found the last pair. She was super friendly, informative and gave great advice for our glasses!","updateTime":"2026-01-31T21:23:05.772358Z"},{"reviewer":"Jas","starRating":"FIVE","comment":"Amazing service! Darani helped us with our glasses and was friendly, professional, and super attentive. We felt well taken care of from start to finish. Would definitely recommend!","updateTime":"2026-01-30T23:50:38.149709Z"},{"reviewer":"grace Galliot","starRating":"FIVE","comment":"Pleasant experience , was very helpful.","updateTime":"2026-01-30T02:03:53.147524Z"},{"reviewer":"James Thomson","starRating":"FIVE","comment":"Dropped by the location without an appointment and was able to see the eye doctor for a check up quite quickly. Then was helped by Yasmin to select progressive lenses, frames and sunglasses. She found me the best pricing and was very pleasant and patient. Also good advice in helping make my final selections. Overall an excellent experience at this location.","updateTime":"2026-01-29T22:25:54.718768Z"},{"reviewer":"Ryder Bradley","starRating":"FIVE","comment":"The guy I spoke with Darani Krishna was super helpful and friendly. Very easy to talk to and helpful when finding frames and info about your eyes.","updateTime":"2026-01-27T06:29:29.449944Z"},{"reviewer":"Melvin Larocque","starRating":"FIVE","comment":"Met Darani who was extremely helpful and gave great service. Helped select a great set of glasses (2) and offered great opinions and advice! My first visit but won’t be my last!","updateTime":"2026-01-27T04:58:04.280103Z"},{"reviewer":"Ginny Larkin","starRating":"FIVE","comment":"Tayler was incredibly helpful, courteous and knowledgeable. I was short on time and needed help making decisions on my eye glasses. She was patient and able to answer all my questions.\nI ordered 3 pairs of glasses. I will be a returning customer.","updateTime":"2026-01-25T00:03:41.282046Z"},{"reviewer":"Skye Turnbull","starRating":"FIVE","comment":"Darani was amazing and helped me with everything. I didn’t need to do anything - he was 2 steps ahead and very knowledgeable! Thank you for making this experience so easy!","updateTime":"2026-01-23T22:20:19.909068Z"},{"reviewer":"Witness Nkiwane","starRating":"FIVE","comment":"Very friendly and professional. Darani was so professional and very active throughout.","updateTime":"2026-01-23T11:15:55.695118Z"},{"reviewer":"Nev Simon","starRating":"FIVE","comment":"Tayler helped me out today, she was super kind and friendly! She mentioned the deal of buy one get one free pair, and honestly found a good deal for me with both pairs that I bought!! I highly recommend this store AND her!!! <3 thank you Tayler for helping me and being so nice !!! Xoxoxo","updateTime":"2026-01-22T23:55:43.468662Z"},{"reviewer":"Logan Brinsfield","starRating":"FIVE","comment":"Noemi gave us a hand this afternoon to fix my glasses. I'm extremely appreciative of the help and friendliness as she made us feel welcome and comfortable and was done extremely swiftly too. Glasses feel comfortable again!","updateTime":"2026-01-21T01:19:47.141286Z"},{"reviewer":"Enyal McMillan","starRating":"FIVE","comment":"We had a fantastic experience today thanks to Darani. He helped us pick out and purchase our glasses and was incredibly knowledgeable, friendly, and transparent throughout the entire process. He took the time to explain our options clearly and made sure we felt confident in our choices, without any pressure. It was genuinely a great experience, and we really appreciated his professionalism and approach. Highly recommend asking for Darani if you’re looking for excellent service.","updateTime":"2026-01-19T21:02:26.198997Z"},{"reviewer":"Kendra Fretz","starRating":"FIVE","comment":"Darani was very friendly, quick and helpful! I had to book an exam and needed my current glassss repaired. He fixed my glasses immediately, and helped me find a pair of glasses and sunglasses after my eye exam. Thanks so much!","updateTime":"2026-01-17T21:55:22.492439Z"},{"reviewer":"Alma Magday","starRating":"FIVE","updateTime":"2026-01-17T21:04:27.067215Z"},{"reviewer":"Virginia Banez","starRating":"FIVE","updateTime":"2026-01-16T23:30:40.547267Z"},{"reviewer":"KennyyB","starRating":"FIVE","comment":"Great customer service, made everything quick and easy, and did a great job explaining all my options","updateTime":"2026-01-16T19:14:51.919393Z"},{"reviewer":"William Pierce","starRating":"FIVE","comment":"At first sight, it’s an unassuming little spectacle in the mall. After trying them out, my vision has changed on this little unassuming shop. One that you’ve probably walked by so many times. From selecting glasses, keeping me informed every step of the way, and honest compassion and hospitality; I will continue to return. I’ve gone in countless times for adjustments, fixes, or even just glass cleaner, every time I’m made to feel welcome and cared for. This insight comes from the warm and professional care given to me by Darani and Tayler, who never cease to set the standard for customer care and expert advice. In a sea of eye-care outlets, WEM Pearle is THE pearl.\nGo check them out and you’ll be 20/20 on what great customer care should look like.","updateTime":"2026-01-13T16:58:45.371581Z"},{"reviewer":"ND","starRating":"FIVE","comment":"Yasmin was so nice and helped me pick up some frames. Felt like she went the extra mile to make sure I was satisfied","updateTime":"2026-01-11T00:24:57.948411Z"},{"reviewer":"Eleven Eleven","starRating":"FIVE","comment":"Drank Krishna stands out as one of the best and most perfect places in pearle Vision West Mall, offering a stunning view and a truly delightful experience","updateTime":"2026-01-09T22:25:09.703667Z"},{"reviewer":"Kareem Habibullah","starRating":"FIVE","comment":"Durani, really appreciate your hard work and dedication to helping out your customers with their needs and choices.\nGreat Man with great heart 🙏","updateTime":"2026-01-09T22:25:04.129869Z"},{"reviewer":"Jim Eaton","starRating":"FIVE","comment":"Excellent and friendly service from Dr. Monique Nguyen and her staff.","updateTime":"2026-01-06T20:48:15.918911Z"},{"reviewer":"Paul Filaber","starRating":"FIVE","comment":"We were seen right on time. We had made the appointment after a reminder that our benefits had refreshed and we were due for an appointment. The testing was quick and high-tech, and we were able to see the images and data with the doctor afterward. The doctor made easy sense of the results for us in plain terms. I was very satisfied with how everything was done.","updateTime":"2026-01-04T23:44:52.212519Z"},{"reviewer":"Daisy Domes","starRating":"FIVE","comment":"Darani Krishna was very kind and helped us out with all our questions!","updateTime":"2025-12-21T01:12:58.867381Z"},{"reviewer":"Mark Caffaro","starRating":"FIVE","comment":"The service was great, I got what I needed done and my glasses are fixed now. Darani Krishna was a pleasure for the help","updateTime":"2025-12-16T19:09:44.616019Z"},{"reviewer":"Palmira Garcia","starRating":"FIVE","updateTime":"2025-12-16T16:06:13.428569Z"},{"reviewer":"Abbey Bohn","starRating":"FIVE","comment":"This is my first time buying glasses and having insurance and Peggy was a dream! She was so pleasant to talk to and talked me through the entire process. She also tried her best to stick to my budget so I didn't break the bank. 5/5 stars for amazing customer service!","updateTime":"2025-12-16T04:39:22.857006Z"},{"reviewer":"wena pratama","starRating":"FIVE","comment":"I had a very positive experience at Pearle Vision. Darani provided exceptional and professional service, demonstrating excellent knowledge and attention to detail. His courteous and efficient assistance made my visit smooth and pleasant. I highly recommend Pearle Vision.","updateTime":"2025-12-12T06:25:08.671683Z"},{"reviewer":"Jenny Lopez","starRating":"FIVE","comment":"Went there for an eye check up. Staffs are all very nice and helpful especially Tyler who helped us with our insurance issues.","updateTime":"2025-12-09T00:47:12.768315Z"},{"reviewer":"Monte Villeneuve","starRating":"FIVE","comment":"Tayler was super nice and very helpful to my wife and i, will definitely keep going back to them.\nDr.Kelly Tran was super nice and completed the eye exam in a very timely manner. her staff was also very nice.\nDarani completed the paperwork quickly and had us out and on our way.","updateTime":"2025-12-03T20:11:46.862394Z"},{"reviewer":"Robert Bronson","starRating":"FIVE","comment":"Yasmin was great. Very nice, very helpful. Wonderful polite service. 5 stars","updateTime":"2025-12-02T03:34:50.293466Z"},{"reviewer":"Bright Oduro","starRating":"FIVE","comment":"Best service and he laughed alot and that's a good service. Darani you're best","updateTime":"2025-12-01T20:18:50.847459Z"},{"reviewer":"Jen","starRating":"FIVE","comment":"Great customer service! They gave me time to choose and decide which glasses I am taking!","updateTime":"2025-12-01T01:46:19.019193Z"}]