[{"reviewer":"Rasha Maarouf","starRating":"FIVE","comment":"Both Ali’s were awesome & super helpful!","updateTime":"2025-08-30T20:26:53.492767Z"},{"reviewer":"Marina Bjeli","starRating":"FIVE","comment":"Excellent services provided by Ali","updateTime":"2025-08-28T19:48:48.596285Z"},{"reviewer":"Rojo","starRating":"FIVE","comment":"Ali is very knowledgeable and professional. His expertise was very much appreciated.","updateTime":"2025-08-22T20:58:00.850788Z"},{"reviewer":"Sanj P","starRating":"FIVE","comment":"My family and I have been seeing Stacey at Northtown Pearle Vision for over 10 years and have actually followed her from St. Albert. She is pleasant and truly helps you find the right frames that suit you. We wouldn’t go anywhere else.","updateTime":"2025-08-21T20:55:32.485296Z"},{"reviewer":"Analia Cifuentes-Espinosa","starRating":"FIVE","comment":"Ali was so kind and patient helping me find the perfect pair of frames. I will definitely be coming back to the North Town location because of how trusting the staff were here.","updateTime":"2025-08-16T22:33:24.923703Z"},{"reviewer":"Brittany","starRating":"FIVE","comment":"Ali was super helpful, and gave honest opinions and advice that was directed towards my lifestyle. Thank you for the help :)","updateTime":"2025-08-16T20:34:41.587695Z"},{"reviewer":"zaid sleman","starRating":"FIVE","comment":"Ali is the best customer service and very respected person 👌","updateTime":"2025-08-16T17:14:30.947339Z"},{"reviewer":"Angela Bourne","starRating":"FIVE","comment":"We stopped at Pearle Vision to check out some glasses for my daughter. Ali was very helpful and efficient, we were happy with the experience.","updateTime":"2025-08-12T23:47:36.053117Z"},{"reviewer":"mert dikkaya","starRating":"FIVE","comment":"I had a great experience at Pearle Vision thanks to Ali. He was professional, friendly, and extremely helpful from start to finish. He took the time to answer all my questions, helped me find the perfect pair of glasses, and made the entire process smooth and stress-free. It’s clear they care about their customers—I really appreciated their patience and expertise. Highly recommend!","updateTime":"2025-08-05T21:49:14.199604Z"},{"reviewer":"Kyle Miller","starRating":"FIVE","comment":"Ali was good and helped me a lot. Thank you","updateTime":"2025-07-29T21:40:54.563217Z"},{"reviewer":"I Dare You","starRating":"FIVE","comment":"Ali was great! Although I showed up late, right before closing, he was happy to help me and worked with me to choose the lenses I needed for my frame and completed the whole transaction, saving me a trip back. Thank you!","updateTime":"2025-07-24T00:07:54.403286Z"},{"reviewer":"SelfDiagnosed CrazyCatLady","starRating":"FIVE","comment":"Both Dr Larson and Ali were incredibly helpful, welcoming and knowledgeable. Highly recommend this location.","updateTime":"2025-07-03T18:22:38.216064Z"},{"reviewer":"Mohamad Taha","starRating":"FIVE","comment":"Ali was a gentleman with great service, i can see him being a manager here in the near future!","updateTime":"2025-07-02T22:28:59.396955Z"},{"reviewer":"Charmaine Waskahat","starRating":"FIVE","comment":"The gentlemen were very good to me...they made sure i was well taken care of, they kept asking if i needed anything or have a question...thats what i like to hear and see in a business....so worth it...i went over my budget with my insurance and they tried evrything in their power to keep thqt extra in my budget....good experience...highly recommend it here","updateTime":"2025-07-02T19:28:32.540095Z"},{"reviewer":"Rosie h","starRating":"FIVE","comment":"Stacey is fabulous and always finds me fashion eye glasses at great prices!\nCheck out the great selection of designer frames.\nYou get what you pay for QUALITY!","updateTime":"2025-06-30T18:18:16.406632Z"},{"reviewer":"David Hamilton","starRating":"FIVE","updateTime":"2025-06-24T20:37:23.963194Z"},{"reviewer":"Diane Dowhaniuk","starRating":"FIVE","updateTime":"2025-06-08T22:36:11.934170Z"},{"reviewer":"KH","starRating":"FIVE","updateTime":"2025-06-05T21:03:55.351482Z"},{"reviewer":"Tetiana Lutsiv","starRating":"FIVE","comment":"I’m extremely satisfied with the services at Pearle Vision. Rob was incredibly helpful in finding the perfect frame for my glasses—he really took the time to understand what would suit me best. I’m very happy with the entire experience. The staff are true professionals, and the level of service is outstanding. I now recommend Pearle Vision to everyone!","updateTime":"2025-04-10T22:55:12.944785Z"},{"reviewer":"Yasmeen Houcheimi","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision, all thanks to Ali! He was incredibly helpful, patient, and attentive throughout my entire visit. Ali took the time to explain my options for glasses and helped me find the perfect pair. His friendly demeanour and professionalism made my visit so much more enjoyable. I highly recommend working with Ali for any of your eye care needs!","updateTime":"2025-03-01T23:04:37.239408Z"},{"reviewer":"Peter Penner","starRating":"FIVE","updateTime":"2025-02-24T17:25:33.080648Z"},{"reviewer":"Thelma Escoto","starRating":"FIVE","updateTime":"2025-02-22T23:29:24.265069Z"},{"reviewer":"Olga Michailides","starRating":"FIVE","comment":"Ali and the other blonde gentleman there with the glasses...EXCELLENT customer service! Friendly and super helpful guys! Highly recommend them! Will be going back again to get more prescription glasses in the future!","updateTime":"2025-02-14T23:50:33.228136Z"},{"reviewer":"Kevin Ottenbreit","starRating":"FIVE","comment":"Brian was very helpful and first finding all of the different styles of glasses and helping me choose between metal frames and plastic explaining the pros and cons of both. And then when it came to discussing the types of lenses and the different packages that were available. He was so very helpful in explaining the difference in my lenses that I was going to choose. I would highly recommend this provision to anyone the people in the staff there were so friendly and helpful. Thanks again.","updateTime":"2025-01-25T04:56:03.250907Z"},{"reviewer":"Eddie Willers","starRating":"FIVE","comment":"Excellent service from Ali - a very helpful associate who made a quick and careful repair to my daughter's broken frames at no charge! This is next level service! Thank you, and big shout-out to Ali and Pearle Vision!","updateTime":"2025-01-04T18:40:02.990496Z"},{"reviewer":"Jordan Swanson","starRating":"FIVE","comment":"Pearl Vision is the eye care place that I recommend. It has a good selection, good deals, and super nice people working there. Overall, it was a better experience.","updateTime":"2024-12-08T00:15:38.625943Z"},{"reviewer":"Ellen Cheung","starRating":"FIVE","comment":"Super professional staff! Both Rob and Ali are courteous and very adaptable. Highly recommend.","updateTime":"2024-12-06T15:18:19.363961Z"},{"reviewer":"eman hamed","starRating":"FIVE","comment":"Best Optometrist in Edmonton! The doctors and staff are super nice and helpful. I purchased my glasses from there too, they gave me an amazing price. I am definitely bringing my boys here every year fir their annual eye exam.","updateTime":"2024-11-12T04:39:41.882194Z"},{"reviewer":"Ayush","starRating":"FIVE","comment":"I had a great experience here! I was having trouble with my glasses, and Ali fixed them perfectly—I can see clearly now. He really knows what he’s doing. Thanks so much for your professional help!","updateTime":"2024-11-08T01:59:34.639969Z"},{"reviewer":"Reanne Houcheimi","starRating":"FIVE","comment":"I recently visited Ali, and I can’t express how impressed I am with his kindness and patience. From the moment I walked in, he took the time to thoroughly explain my eye care needs, making sure I understood every step of the process. Ali was attentive, never rushing me, and answered all my questions with care. His professionalism and warm approach made the experience exceptional. I highly recommend him for anyone seeking eye care services.","updateTime":"2024-11-06T19:55:32.097329Z"},{"reviewer":"Chris Manchester","starRating":"ONE","comment":"BUYER BEWARE!!!! They sold my mom a set of polo frames. When I went to return the $400+ frames I was talked down to by the manager. If you're looking for incredible customer service I implure you to go to Apex Vision on the west end. Knowledgeable and helpful staff that will get you into a pair of frames at a reasonable price.\n\nIf I could give zero stars I would!!!!!","updateTime":"2024-10-25T20:13:07.515453Z"},{"reviewer":"Jingle","starRating":"ONE","comment":"My whole family were a customer of this place and we got great service for the past years. However, this afternoon we came to to claim for new pair of glasses. They checked our last claim using my husband's insurance and that was Dec. 2023 including the eye exam that was done. This time we are using my insurance to claim. I asked the staff if my husband can use the old prescription which was dated 2021 and not the 2023 as he is more comfortable with the 2021. I also told them, that the Rx of my husband is very low that it's almost not recommend for him to wear an eyeglasses. The other guy staff told us that \"I don't recommend that you claim an eye glasses just for the insurance\". It upsets me so much as we did out claims with Pearl Vision for almost every year for few years now and even recommend them to my workmates. And that guy, who assisted us before with the previous claim and let us use the previous prescription, was telling us not to claim eye glasses just for the insurance.","updateTime":"2024-10-11T00:14:26.912675Z"},{"reviewer":"Jimmie Dexter","starRating":"FIVE","comment":"I just had a wicked customer service moment from Ali 2 days ago. I went in to get new nose pad put on my glasses and not only did he replace the pads he also gained a new customer. His approach to customer service and information gathering seemed like he was my best friend not just a other person with money to spend. He's super friendly, knowledgeable and when he wasn't 100% on a question we actually spoke to a manager together. We looked into my benefits to see if they could direct bill because previously I was told they couldn't by someone else a year or so ago. We checked and found out my spend cap. I WILL BE BACK JANUARY 2025 for new glasses and it's because of Ali's high level of customer service.","updateTime":"2024-09-21T21:01:20.373730Z"},{"reviewer":"Fredette Kopola","starRating":"FIVE","comment":"Recently I went to Pearle Vision for glasses…my first time was 2 years ago. This time I had Adria help me with my glasses decision. She was excellent! She listened to my concerns for fit, took the time with me and suggested some excellent deals, where I was able to get prescription sunglasses too! I love them! I’ll be back for sure!","updateTime":"2024-09-19T02:53:11.048700Z"},{"reviewer":"Abdirashid Noor","starRating":"FIVE","comment":"I had a fantastic experience working with Rob to choose my new glasses. He was incredibly patient, knowledgeable, and took the time to understand my style and needs. He offered great recommendations and made sure I felt confident in my choice. The whole process was smooth and enjoyable, thanks to their expertise and friendly approach. Highly recommend Rob if you're looking for someone who really cares about helping you find the perfect pair of glasses! Cheers, mate.","updateTime":"2024-09-13T00:42:48.243786Z"},{"reviewer":"Marjorie Hibbert","starRating":"FIVE","comment":"I booked appointments for my children and went prepared for a long afternoon as I was having three of them see the doctor.\n\nWe were seen promptly and split into groups to see two different doctors. Service team was very professional and both reception and doctors were quite patient with us.\n\nOur many questions were answered and we were out of there in no time. We are pleased with the medical care and the medical team and will certainly be going back. Dr. Omar and his team are the best.","updateTime":"2024-08-25T20:21:28.571070Z"},{"reviewer":"Art Racetro","starRating":"FIVE","comment":"I love going to this place . Thank you so much Stacey , Rob and Ali. The best team.","updateTime":"2024-08-20T15:32:04.083593Z"},{"reviewer":"Julie Rose Jean Caga","starRating":"FIVE","comment":"I recently had an eye exam appointment with Dr. Omar and I must say that I had a really positive experience at the facility. The receptionist was extremely professional and provided excellent assistance during my visit. When I met with Dr. Omar, I was pleased to find that he was very attentive to my concerns and exhibited a high level of professionalism. I genuinely appreciate the quality service I received and I will not hesitate to return in the future. I would also highly recommend their services to others based on my positive experience.","updateTime":"2024-07-26T19:56:23.942140Z"},{"reviewer":"Lori Rowe","starRating":"FIVE","comment":"Dr. Larsen was very pleasant and very thorough. All of the optometrists I have seen in this clinic have been amazing and so helpful and understanding. I am very pleased with all of the staff in this clinic and I appreciate their care and kindness.","updateTime":"2024-06-13T04:08:03.776724Z"},{"reviewer":"Paul Fletcher","starRating":"FIVE","comment":"Customer service was excellent. Friendly and professional. I will definitely send others for great quality glasses and service.","updateTime":"2024-05-15T22:49:01.828626Z"},{"reviewer":"Ashleigh Hodgkinson","starRating":"FIVE","comment":"My fiance and I went in for new glasses and Ali looked after us. He was phenomenal in helping myself look for the right glasses for my face. It took me a few different pairs and couldn't decide on which ones looked best, the first pair he picked out for me ended up being the ones I went with. My fiance also picked out 2 pairs and had ones we both liked and he gave us his professional opinion on how they would work for him which lead us to go with a different style that looked just as great! He sure knows what he's doing! We highly recommend going to this location and seeing Ali.","updateTime":"2024-05-09T02:40:54.362476Z"},{"reviewer":"Zakaria NADRI","starRating":"FIVE","comment":"Excellent service","updateTime":"2024-05-07T14:28:11.939802Z"},{"reviewer":"Valerie Lloyd","starRating":"FIVE","comment":"Good selection and price. We dealt with Iwona and she was very knowledgeable and extremely helpful. Definitely recommend.","updateTime":"2024-04-19T05:36:34.664516Z"},{"reviewer":"Tristan gaming W","starRating":"FIVE","comment":"Very clean and professional was very impressed the whole way thru my experience from the exam to the picking out my glasses. This was a very enjoyable experience for my first glasses thank you","updateTime":"2024-04-14T04:25:30.513636Z"},{"reviewer":"Kelly B","starRating":"FIVE","comment":"I've had glasses my whole life. Which means I've been to numerous eye doctors, opticians.. etc.\nA couple of months ago, I came here for an issue I've had with my eyes. They got me in right away, checked everything, and sent me to a specialist to ensure everything was ok (and thankfully, everything was). So I appreciated that.\nI went back recently for an eye exam & the doctor there was absolutely amazing. He explained everything while I was getting my eye exam done. What he was doing. What he was looking at. Just the whole process was comfortable. Just great.\n\nOver at the glasses side, they were all great there. Very welcoming. Everyone was SO helpful. I dealt with Rob in specific there. He was very helpful in finding me glasses. He was very thorough. He definitely knew what he was doing. Thank you, Rob. I appreciated all his help. I'll definitely be back in the future.","updateTime":"2024-03-23T02:18:36.519061Z"},{"reviewer":"Venice B","starRating":"FIVE","comment":"I had a very difficult time with trying to find a simple screw replacement that properly fit for my sunglasses, and the staff I experienced today were above exceptional and very professional. Ivana did a beautiful quick fix with a spare piece for me (funny how something so small can make a world of difference) and albeit the size of it, it meant the world to me..Very clean, safe, comfortable and secure store, will definitely recommend and return to here for any future matters :). Thank you for your expertise.","updateTime":"2024-03-21T22:58:06.800491Z"},{"reviewer":"Mags","starRating":"FIVE","comment":"Ali was so sweet in assisting me with my glasses. I’m pretty picky when it comes to glasses and he was able to figure out within a couple of mins of what style I prefer and I ended up with glasses I really love and suit me so well. Thanks so much for the awesome experience!","updateTime":"2024-03-20T01:57:28.183592Z"},{"reviewer":"_inf lection","starRating":"ONE","comment":"Went in to get glasses adjusted and because I didn't purchase their glasses they wouldn't help me. I was willing to pay for the service. Very unhelpful.\n\nThey eye doctor attached to it is amazing though. They get the rest of my stars.","updateTime":"2024-01-30T23:00:42.602186Z"},{"reviewer":"Living Garbage","starRating":"FIVE","comment":"Incredible service! Thank you Robert for the guidance and helping me choose the perfect glasses for me.","updateTime":"2024-01-20T01:31:13.005989Z"},{"reviewer":"Ellie B","starRating":"FIVE","comment":"Always a lovely experience here with all the friendly staff. They explain everything in full and are able to help with both medical needs as well as style. Rob, Stacy ,Ali and Diana work very hard to help everyone, even in the busiest of times. I'll be coming here again when my coverage renews for sure!","updateTime":"2024-01-19T23:01:13.813918Z"}]