[{"reviewer":"Art Racetro","starRating":"FIVE","comment":"I love going to this place . Stacey helped me find the best frame and lenses that suit my needs. Thank you so much Stacey. Rob was amazing too. I will definitely recommend this place to my family and friends.","updateTime":"2026-02-26T02:33:27.322108Z"},{"reviewer":"brian oneschuk","starRating":"FIVE","comment":"Great friendly service!","updateTime":"2026-02-06T01:38:39.553656Z"},{"reviewer":"Barbra Lawley","starRating":"FIVE","updateTime":"2026-01-31T00:49:46.824999Z"},{"reviewer":"Catherine","starRating":"FIVE","comment":"I had a good experience with Pearl Vision Northgate especially with staffs like Robert and Ali who were very accommodating and helpful to me and my kids in choosing the glasses that we need :)","updateTime":"2026-01-26T15:04:21.154428Z"},{"reviewer":"Carey","starRating":"FIVE","comment":"Stacey was extremely helpful and attentive finding frames that looked good on me.\nYou can relax knowing that if she likes a particular frame on you, then that’s the right one!\n\nI was looking for a couple different glasses for different viewing needs. The lens options and all that were explained so well.\n\nI love my new glasses! Very happy with the vision and the quality of product.\n\nThe North Town Pearle has very professional staff working there who make you feel welcome.","updateTime":"2026-01-02T21:32:42.932702Z"},{"reviewer":"Jesusane Espiritu","starRating":"FIVE","comment":"Each one of the staff was super friendly and understanding with me, over all I had very good experience. Specially Abby, she was very patient with me during the examination and when answering any of my concerns/questions. There was also Ali, he was friendly and helpful when I was trying out new pair of glasses.\nThank you Pearle Vision staff, all of you are so welcoming and hospitable with me!","updateTime":"2025-12-21T07:13:03.862294Z"},{"reviewer":"Lise Durand","starRating":"FIVE","comment":"Great selection of frames at different price points. Robert was great - very professional and easy going. His focus was what would suit me and provided a number of options. I walked away with the prefect glasses. Highly recommend Pearle Vision","updateTime":"2025-11-23T18:01:34.069705Z"},{"reviewer":"Sandra Fayyad","starRating":"FIVE","comment":"One of the best customer service experiences I’ve had in a very long time! So refreshing! Ali and Ali are the 2 individuals we dealt with. They were so professional and amazing with my 12 year old son and helping us get his first pair of glasses. Keep up the great work. Thank you for everything 🙏🏼","updateTime":"2025-11-21T22:45:14.889146Z"},{"reviewer":"L Harris","starRating":"FIVE","comment":"I was in a situation where I woke up in the morning and the arm of my glasses came off, spent 10 hours at work with them like that I called 20 mins before they closed, she said she was not sure if they had the right screw but if I stopped by she could try to help. Ten mins before closing I showed up and she was able to get me on my way. Take note I did not buy my glasses there , but they are going to be a place I will be getting glasses from in the future. My only regret is not catching her name as I had my glasses off and I did not want to keep them late.","updateTime":"2025-11-13T04:57:18.156901Z"},{"reviewer":"Sonia Brown","starRating":"FIVE","comment":"I would like to thank Rob for his outstanding service during my visit at Pearl Vision. His dedication and knowledge made my visit a positive experience.","updateTime":"2025-11-05T23:44:35.001381Z"},{"reviewer":"Hawwa Zahira","starRating":"FIVE","updateTime":"2025-10-30T19:56:46.338693Z"},{"reviewer":"Jen Sutter","starRating":"FIVE","comment":"ALI from North Town Centre offered wonderful honest support to get me into a pair of frames that were perfect for me! Thanks ALI, I will definitely me back!","updateTime":"2025-10-27T04:05:22.307613Z"},{"reviewer":"robert lee","starRating":"FIVE","updateTime":"2025-10-24T21:08:58.591226Z"},{"reviewer":"Jaycee Toledo","starRating":"FIVE","updateTime":"2025-10-18T17:12:16.788638Z"},{"reviewer":"Joan Inverarity","starRating":"FIVE","comment":"Ali was very helpful! No pressure but explained everything very well and straight forward!","updateTime":"2025-10-14T19:04:22.640680Z"},{"reviewer":"Erika-Joy Santillan","starRating":"FIVE","comment":"I had the pleasure of receiving support from both Ali and Rob at Pearle Vision.\n\nRob was incredibly patient, allowing me the time to explore different frames and sharing his expertise on what qualities to look for, so I could make an informed decision that best fit my needs and preferences.\n\nAli was equally attentive — prompt to offer help, checking in periodically to provide guidance while also giving me space so I never felt pressured. He was knowledgeable, personable, and honest, clearly keeping his customers’ best interests in mind.\n\nOverall, I’ve had consistently positive experiences at this location and would highly recommend Pearle Vision — especially Ali and Rob — to anyone seeking excellent service and care.","updateTime":"2025-10-08T01:50:04.354231Z"},{"reviewer":"Luisa Tarksis","starRating":"FIVE","comment":"Ali at Northtown Pearle Vision was very friendly and extremely helpful. Great service","updateTime":"2025-09-29T21:02:06.115742Z"},{"reviewer":"Laura Rubio","starRating":"FIVE","comment":"Regarding the eye exam, both the doctor and the assistants were very professional and thorough, clearly explaining each step of the procedure. At the optician's store the staff was incredible; they were great at suggesting the best options for my husband and me based on our needs and budget. 1000% recommended; they are definitely a great choice for eye care.","updateTime":"2025-09-27T23:40:12.493621Z"},{"reviewer":"César Limones","starRating":"FIVE","comment":"Very professional and exceptional treatment, in the eye exam very good technology, and the optical store very good and more to the costumer services.","updateTime":"2025-09-27T23:37:22.846271Z"},{"reviewer":"Kayla Ridley","starRating":"FIVE","updateTime":"2025-09-18T20:16:38.465428Z"},{"reviewer":"David Wright","starRating":"FIVE","updateTime":"2025-09-14T15:08:53.698130Z"},{"reviewer":"Rema Zawi","starRating":"FIVE","comment":"Dr Omar is excellent. My whole family goes to him for many years now. Thank you. Ali the young man who helped us choose the correct glasses was exceptional. Friendly and very helpful. Thank you !","updateTime":"2025-09-13T22:34:55.778273Z"},{"reviewer":"Rasha Maarouf","starRating":"FIVE","comment":"Both Ali’s were awesome & super helpful!","updateTime":"2025-08-30T20:26:53.492767Z"},{"reviewer":"Marina Bjeli","starRating":"FIVE","comment":"Excellent services provided by Ali","updateTime":"2025-08-28T19:48:48.596285Z"},{"reviewer":"Rojo","starRating":"FIVE","comment":"Ali is very knowledgeable and professional. His expertise was very much appreciated.","updateTime":"2025-08-22T20:58:00.850788Z"},{"reviewer":"Sanj P","starRating":"FIVE","comment":"My family and I have been seeing Stacey at Northtown Pearle Vision for over 10 years and have actually followed her from St. Albert. She is pleasant and truly helps you find the right frames that suit you. We wouldn’t go anywhere else.","updateTime":"2025-08-21T20:55:32.485296Z"},{"reviewer":"Analia Cifuentes-Espinosa","starRating":"FIVE","comment":"Ali was so kind and patient helping me find the perfect pair of frames. I will definitely be coming back to the North Town location because of how trusting the staff were here.","updateTime":"2025-08-16T22:33:24.923703Z"},{"reviewer":"zaid sleman","starRating":"FIVE","comment":"Ali is the best customer service and very respected person 👌","updateTime":"2025-08-16T17:14:30.947339Z"},{"reviewer":"Angela Bourne","starRating":"FIVE","comment":"We stopped at Pearle Vision to check out some glasses for my daughter. Ali was very helpful and efficient, we were happy with the experience.","updateTime":"2025-08-12T23:47:36.053117Z"},{"reviewer":"mert dikkaya","starRating":"FIVE","comment":"I had a great experience at Pearle Vision thanks to Ali. He was professional, friendly, and extremely helpful from start to finish. He took the time to answer all my questions, helped me find the perfect pair of glasses, and made the entire process smooth and stress-free. It’s clear they care about their customers—I really appreciated their patience and expertise. Highly recommend!","updateTime":"2025-08-05T21:49:14.199604Z"},{"reviewer":"I Dare You","starRating":"FIVE","comment":"Ali was great! Although I showed up late, right before closing, he was happy to help me and worked with me to choose the lenses I needed for my frame and completed the whole transaction, saving me a trip back. Thank you!","updateTime":"2025-07-24T00:07:54.403286Z"},{"reviewer":"Mohamad Taha","starRating":"FIVE","comment":"Ali was a gentleman with great service, i can see him being a manager here in the near future!","updateTime":"2025-07-02T22:28:59.396955Z"},{"reviewer":"Charmaine Waskahat","starRating":"FIVE","comment":"The gentlemen were very good to me...they made sure i was well taken care of, they kept asking if i needed anything or have a question...thats what i like to hear and see in a business....so worth it...i went over my budget with my insurance and they tried evrything in their power to keep thqt extra in my budget....good experience...highly recommend it here","updateTime":"2025-07-02T19:28:32.540095Z"},{"reviewer":"Rosie h","starRating":"FIVE","comment":"Stacey is fabulous and always finds me fashion eye glasses at great prices!\nCheck out the great selection of designer frames.\nYou get what you pay for QUALITY!","updateTime":"2025-06-30T18:18:16.406632Z"},{"reviewer":"David Hamilton","starRating":"FIVE","updateTime":"2025-06-24T20:37:23.963194Z"},{"reviewer":"Diane Dowhaniuk","starRating":"FIVE","updateTime":"2025-06-08T22:36:11.934170Z"},{"reviewer":"KH","starRating":"FIVE","updateTime":"2025-06-05T21:03:55.351482Z"},{"reviewer":"Tetiana Lutsiv","starRating":"FIVE","comment":"I’m extremely satisfied with the services at Pearle Vision. Rob was incredibly helpful in finding the perfect frame for my glasses—he really took the time to understand what would suit me best. I’m very happy with the entire experience. The staff are true professionals, and the level of service is outstanding. I now recommend Pearle Vision to everyone!","updateTime":"2025-04-10T22:55:12.944785Z"},{"reviewer":"Peter Penner","starRating":"FIVE","updateTime":"2025-02-24T17:25:33.080648Z"},{"reviewer":"Thelma Escoto","starRating":"FIVE","updateTime":"2025-02-22T23:29:24.265069Z"},{"reviewer":"Olga Michailides","starRating":"FIVE","comment":"Ali and the other blonde gentleman there with the glasses...EXCELLENT customer service! Friendly and super helpful guys! Highly recommend them! Will be going back again to get more prescription glasses in the future!","updateTime":"2025-02-14T23:50:33.228136Z"},{"reviewer":"Kevin Ottenbreit","starRating":"FIVE","comment":"Brian was very helpful and first finding all of the different styles of glasses and helping me choose between metal frames and plastic explaining the pros and cons of both. And then when it came to discussing the types of lenses and the different packages that were available. He was so very helpful in explaining the difference in my lenses that I was going to choose. I would highly recommend this provision to anyone the people in the staff there were so friendly and helpful. Thanks again.","updateTime":"2025-01-25T04:56:03.250907Z"},{"reviewer":"Eddie Willers","starRating":"FIVE","comment":"Excellent service from Ali - a very helpful associate who made a quick and careful repair to my daughter's broken frames at no charge! This is next level service! Thank you, and big shout-out to Ali and Pearle Vision!","updateTime":"2025-01-04T18:40:02.990496Z"},{"reviewer":"Ellen Cheung","starRating":"FIVE","comment":"Super professional staff! Both Rob and Ali are courteous and very adaptable. Highly recommend.","updateTime":"2024-12-06T15:18:19.363961Z"},{"reviewer":"eman hamed","starRating":"FIVE","comment":"Best Optometrist in Edmonton! The doctors and staff are super nice and helpful. I purchased my glasses from there too, they gave me an amazing price. I am definitely bringing my boys here every year fir their annual eye exam.","updateTime":"2024-11-12T04:39:41.882194Z"},{"reviewer":"Ayush","starRating":"FIVE","comment":"I had a great experience here! I was having trouble with my glasses, and Ali fixed them perfectly—I can see clearly now. He really knows what he’s doing. Thanks so much for your professional help!","updateTime":"2024-11-08T01:59:34.639969Z"},{"reviewer":"Reanne Houcheimi","starRating":"FIVE","comment":"I recently visited Ali, and I can’t express how impressed I am with his kindness and patience. From the moment I walked in, he took the time to thoroughly explain my eye care needs, making sure I understood every step of the process. Ali was attentive, never rushing me, and answered all my questions with care. His professionalism and warm approach made the experience exceptional. I highly recommend him for anyone seeking eye care services.","updateTime":"2024-11-06T19:55:32.097329Z"},{"reviewer":"Chris Manchester","starRating":"ONE","comment":"BUYER BEWARE!!!! They sold my mom a set of polo frames. When I went to return the $400+ frames I was talked down to by the manager. If you're looking for incredible customer service I implure you to go to Apex Vision on the west end. Knowledgeable and helpful staff that will get you into a pair of frames at a reasonable price.\n\nIf I could give zero stars I would!!!!!","updateTime":"2024-10-25T20:13:07.515453Z"},{"reviewer":"Jingle","starRating":"ONE","comment":"My whole family were a customer of this place and we got great service for the past years. However, this afternoon we came to to claim for new pair of glasses. They checked our last claim using my husband's insurance and that was Dec. 2023 including the eye exam that was done. This time we are using my insurance to claim. I asked the staff if my husband can use the old prescription which was dated 2021 and not the 2023 as he is more comfortable with the 2021. I also told them, that the Rx of my husband is very low that it's almost not recommend for him to wear an eyeglasses. The other guy staff told us that \"I don't recommend that you claim an eye glasses just for the insurance\". It upsets me so much as we did out claims with Pearl Vision for almost every year for few years now and even recommend them to my workmates. And that guy, who assisted us before with the previous claim and let us use the previous prescription, was telling us not to claim eye glasses just for the insurance.","updateTime":"2024-10-11T00:14:26.912675Z"},{"reviewer":"Jimmie Dexter","starRating":"FIVE","comment":"I just had a wicked customer service moment from Ali 2 days ago. I went in to get new nose pad put on my glasses and not only did he replace the pads he also gained a new customer. His approach to customer service and information gathering seemed like he was my best friend not just a other person with money to spend. He's super friendly, knowledgeable and when he wasn't 100% on a question we actually spoke to a manager together. We looked into my benefits to see if they could direct bill because previously I was told they couldn't by someone else a year or so ago. We checked and found out my spend cap. I WILL BE BACK JANUARY 2025 for new glasses and it's because of Ali's high level of customer service.","updateTime":"2024-09-21T21:01:20.373730Z"}]