[{"reviewer":"Elena Enns","starRating":"FIVE","comment":"Arash is the best! Everytime I come into the store, she remembers me and always asks how I’m doing. She’s super knowledgeable about the products, and whenever I need to come to the store I’m always looking out to see if she’s working. Thanks for everything!","updateTime":"2025-11-16T22:47:44.194006Z"},{"reviewer":"Miles Leslie","starRating":"FIVE","comment":"Always a good experience when we deal with Peggy. Helpful and friendly. Very much appreciated.","updateTime":"2025-11-15T23:41:07.639423Z"},{"reviewer":"Brian O'Boyle","starRating":"FIVE","comment":"After getting an exam at Sherwood Park Optometry, I decided to pop into Pearle Vision next door. You can take your prescriptions anywhere but thought why not. Arash was the only person working and was busy with another customer but once she came to assist me boom she was focus and gave us all the options etc. I went today to pick-up these glasses as I got normal and prescription sunglasses and they are both fantastic and give me the vision I was missing in the others. I was shown the difference in the field of vision with different types of progressive lenses and I chose the widest I could and couldn't be happier. Thanks to the team and Arash at Pearle.","updateTime":"2025-11-14T22:45:10.285215Z"},{"reviewer":"Alexa Corzo","starRating":"FIVE","comment":"Everyone is so friendly and welcoming, Chelly will always do their best to accommodate you and Peggy and Bailee will help you find exactly your style of glasses, specially when you are like me and you don’t really know what you’re looking for 😂 6/5 starts 🩷","updateTime":"2025-11-14T17:49:15.954330Z"},{"reviewer":"Arlan Fortaleza","starRating":"FIVE","comment":"It's pretty good place to get your glasses meet my expectations,I can recommend to my friends and family,staff are helpful..they guide you until the end of the process of choosing what glasses you need..","updateTime":"2025-11-04T20:05:22.923664Z"},{"reviewer":"Trevor Archibald","starRating":"FIVE","comment":"It was very busy in the store today. Peggy was working by herself due to someone who called in sick. The phone was ringing, there were customers in the store waiting yet she was clam, polite and very organized. Not once did she get flustered or upset. She was a true professional and I appreciate her.","updateTime":"2025-11-02T14:49:35.983526Z"},{"reviewer":"Lyle Coolen","starRating":"FIVE","comment":"I’ve been a customer of Pearle Vision for a few years, this location is one of the BEST. What sets is apart, is the staff and how they not only care about their store and product they carry but their customers. Everyone is knowledgeable and treats you like you are the most important person in the store. This location is one that will bring you back time after time.","updateTime":"2025-10-28T23:53:05.029404Z"},{"reviewer":"Gary Struz","starRating":"FIVE","comment":"I needed my glasses adjusted and a new eye glass case and Peggy was very helpful with what I needed","updateTime":"2025-10-12T19:39:06.165788Z"},{"reviewer":"David Lougheed","starRating":"FIVE","comment":"Took my dad in for his annual appointment Saturday and was really happy with the care he received. My dad has dementia and all the staff was very accommodating to his needs and treated him with respect. Would recommend the Sherwood Park Mall location to anyone looking for a caring eye doctor.","updateTime":"2025-09-10T00:33:00.928974Z"},{"reviewer":"Donald Gariepy","starRating":"FIVE","comment":"Very pleased with this business Staff polite and friendly and extremely knowledgeable","updateTime":"2025-08-21T19:12:00.643236Z"},{"reviewer":"Justin","starRating":"FIVE","comment":"Amazing staff and great with information. Recommended for anyone.","updateTime":"2025-08-20T22:52:39.633072Z"},{"reviewer":"Cathy P","starRating":"FIVE","comment":"Best place for eyeglasses, knowledgeable staff, highly recommend!","updateTime":"2025-08-19T13:29:46.001291Z"},{"reviewer":"Rebecca Hearty","starRating":"FIVE","comment":"Excellent friendly service. Bailee was very helpful. Keep up the good work.","updateTime":"2025-08-15T23:33:56.074216Z"},{"reviewer":"Samantha Wong","starRating":"FIVE","comment":"Went in on Sunday as my dental loupes arm had broken and I couldn't fit the new one back on as it was spring loaded. Peggy was able to assist me immediately and even showed me how to reattach it. She was very friendly and extremely helpful!","updateTime":"2025-08-13T00:25:05.231901Z"},{"reviewer":"Ryan & Kim Wismer","starRating":"FIVE","comment":"Outstanding prompt and knowledgeable service by Anne at the Sherwood Park location.","updateTime":"2025-07-26T02:01:33.675765Z"},{"reviewer":"Adam Kaldenhoven","starRating":"FIVE","comment":"Recently got a pair of prescription sunglasses and Bailee was incredibly kind and knowledgeable! I would definitely recommend getting glasses here.","updateTime":"2025-07-03T22:52:24.236982Z"},{"reviewer":"Matty T","starRating":"FIVE","comment":"The service was really good. The ladies took the time to help me pick the perfect glasses with me. The glasses I have are perfect and they know how to find the perfect pair for you. I would say this is the spot if you want to look your absolute best. Highly recommend them.","updateTime":"2025-06-30T00:12:47.225307Z"},{"reviewer":"K","starRating":"FIVE","comment":"Great experience shopping here! Very helpful, informative and friendly.","updateTime":"2025-06-28T00:18:49.879953Z"},{"reviewer":"Keagan Besse","starRating":"FIVE","comment":"Peyton is very helpful and sweet there all so nice and patient highly recommended","updateTime":"2025-06-25T23:25:15.923021Z"},{"reviewer":"Jenna Dejong","starRating":"FIVE","comment":"went in while my mom had an appointment to get my glasses adjusted, super nice staff at all of the desks! the woman that helped me with my glassed was so nice, and just adjusted them so fast, it took 45 seconds max. thankyou so much!","updateTime":"2025-06-20T20:01:38.871285Z"},{"reviewer":"Debbie DeLorey","starRating":"FIVE","comment":"I have not been able to find glasses that I like for two years. I walked in and told the employee what I wanted. She brought me a pair and I tried them on; they were perfect. I didn’t try on any other glasses because I was completely happy with the pair she picked!","updateTime":"2025-06-10T02:53:48.718711Z"},{"reviewer":"Harrison Strome","starRating":"TWO","comment":"Depending on your optician, the experience can be great, or very bad. Some opticians seem like they don’t know what they’re doing. Others are incredibly good. However, one main issue here is time. They struggle with being timely. A usual fitting is ≈40 minutes. Always book beforehand, because it can get quite crowded.","updateTime":"2025-06-07T03:30:46.003534Z"},{"reviewer":"F Martin","starRating":"FIVE","comment":"The sales associate provided friendly and knowledgeable service, developing a cost-effective suite of options for the two pairs of eyeglasses I need.","updateTime":"2025-05-16T19:07:09.820060Z"},{"reviewer":"Pauline Schaaf","starRating":"FIVE","comment":"I have been extremely please with the service I've received from the Staff at Pearl Vision Sherwood Park. From the first day I walked in Anne was super helpful, kind and informative. She did an awesome job. The company stands behind their guarantee. The manager Peggy is an asset to this business. She has been so understanding and helpful to make my glasses purchase exactly right. Thank you for always taking the time with me. I am a Super Satisfied Customer and appreciate all you have done.","updateTime":"2025-05-08T14:38:02.488796Z"},{"reviewer":"Kathleen Walsh","starRating":"FIVE","comment":"Wanted to send a quick note about my experience with Pearle Vision in the Sherwood Park Mall. I bought 3 pairs of glasses from them which the total price came to over 1000 dollars. Took the glasses home, but as I wore them I never could see properly out of the right lens. I took one of the pairs back and asked if they had gotten my prescription right. They checked and they were correct. By the time I got back in to see my Ophthalmologist and contacted the store, I was well past the 3 months in which customers have to return them or have the prescription redone. I cannot say enough about the Manager, she was incredible. I said if they could do 2 out of the 3 pairs of glasses (I really didn’t wear the 3rd pair) I would appreciate it. Wonderful wonderful customer service and wonderful manager. Come to Sherwood Park for your glasses !!!!!","updateTime":"2025-05-06T23:53:25.752548Z"},{"reviewer":"Larry L","starRating":"FIVE","updateTime":"2025-04-12T15:42:22.510628Z"},{"reviewer":"Jenny Paziuk","starRating":"FIVE","comment":"I had an amazing experience at this optical store today! My glasses broke, and since I can’t drive without them, I stopped by hoping they could help. The staff were so kind and welcoming from the moment I walked in. The person who assisted me showed beautiful customer service—professional, friendly, and genuinely caring. They fixed my glasses in about 20 minutes and, to my surprise, didn’t even charge me. I left feeling so grateful and happy. It’s rare to find this kind of service these days. I highly recommend this place and will definitely be coming back!","updateTime":"2025-04-03T22:25:00.369329Z"},{"reviewer":"Shawna Hebert","starRating":"FIVE","comment":"Bailee and Arash are the nicest ladies ever! One helped me pick out my new glasses(teenager approved!) and one has helped with adjustments! Highly recommend!","updateTime":"2025-03-21T17:58:34.897534Z"},{"reviewer":"Megan Biagioni","starRating":"FIVE","comment":"Peggy was so helpful in making sure our kids glasses were perfect! She went over and above and we will definitely be back!","updateTime":"2025-03-03T17:32:54.275518Z"},{"reviewer":"Ruby","starRating":"FIVE","comment":"Arash and Bailee are very helpful to me.","updateTime":"2025-02-24T23:03:06.859408Z"},{"reviewer":"Owen Mceachern","starRating":"FIVE","comment":"Just wanted to say how amazing of an experience I have always had dealing with Peggy. She’s been helping me out for 10+ years now and every time it smooth and easy.\n\nThank you!","updateTime":"2025-02-24T02:25:55.820411Z"},{"reviewer":"Cat L","starRating":"FIVE","comment":"The staff is unbelievably helpful and extremely knowledgeable in the industry. Thank you for your help.","updateTime":"2025-02-20T02:27:48.020291Z"},{"reviewer":"Charles Halvorsen","starRating":"FIVE","comment":"Assistant was amazingly helpful in aiding me get my new prescription.","updateTime":"2025-02-19T21:50:10.678426Z"},{"reviewer":"Darlene Osterberg","starRating":"FIVE","comment":"Very courteous, helpful & honest. They take their time, and never rush you. True meaning of customer service. Thank you Peggy.","updateTime":"2025-02-02T16:44:11.397136Z"},{"reviewer":"Britt L","starRating":"FIVE","comment":"11/10 staff! Kind and knowledgeable who were incredibly patient with me and my indecisive nature. I truly appreciated Arashpreet and Peggy. Cannot say enough about them both, they were wonderful and I recommend this location to anyone looking for new glasses.","updateTime":"2025-02-02T01:59:20.167478Z"},{"reviewer":"Eevee","starRating":"FIVE","comment":"I came in to see if there was ANYTHING that could be done for my glasses. One of thr nose pads was lost, and the hardware on them was pretty old/unique.\nThe woman that greeted and helped me (I forgot to ask her name, but she was wonderful) managed to replace the nose pads by adapting the parts she had, and they honestly haven't fit better in ages.\nI'm so incredibly happy I chose to come here for help 💜","updateTime":"2025-01-25T18:15:39.956081Z"},{"reviewer":"Eashaan Kheterpal","starRating":"FIVE","comment":"I just had an amazing experience at Pearl Vision Sherwood park location! Their service was super efficient and really well done. The staff were also really professional and knowledgable. They even fixed my sunglasses without any issues, which was awesome! Definitely recommend location!","updateTime":"2025-01-20T20:51:36.371731Z"},{"reviewer":"Dominique Koshuta","starRating":"FIVE","comment":"Absolutely great service from Anne. She had a wealth of knowledge about the specialty lenses I needed due to an accident I had at work. If you’re needing glasses and going through WCB go to Pearle Vision at Sherwood Park Mall and ask for Anne. Excellent service!!!","updateTime":"2025-01-19T02:38:21.578026Z"},{"reviewer":"Squid Vicious","starRating":"FIVE","comment":"5 stars all the way!!! Everyone in there was so welcoming, helpful and very knowledgeable.\nPeggy was extreamly patient and offered us new lenses in my husband's frames when we realize there was an error in the prescription we sent over,\nShe was super helpful and gave us great suggestions and options. Thank you for helping us through the holidays, and we both really love the glasses we got! Definitely recommend and always a pleasure working with you :)","updateTime":"2025-01-17T00:02:17.207072Z"},{"reviewer":"Jason Yuck","starRating":"FIVE","comment":"5/5 every time I come here they cater to all my needs. He knows pieces for adjustments. Love it.","updateTime":"2025-01-16T23:29:54.681141Z"},{"reviewer":"Joseph Drahanchuk","starRating":"FIVE","comment":"After going for my 10 year eye exam/ prescription update , Bailee checked my history and showed me different options and styles with price points. I came back the next day to make the most suitable daily choice including new sunglass lenses to complement my comfort and motorcycle pleasure.\nPearle Vision has always been my vision “GO TO PLACE “ for generations with the most friendly knowledgeable service.\nThey’ve always tolerated and educated me with technical expertise. I love their fine print:\n“We love to see you “\nAnd I say “Diddo” to that✅","updateTime":"2025-01-14T23:34:48.131882Z"},{"reviewer":"Mina D","starRating":"FIVE","comment":"Accompanied a family member to browse for frames and were helped by Arsh, who was knowledgeable, professional and attentive in the process of ordering and measurement. Pick up for glasses was also smooth, thanks to them calling to make an appointment!","updateTime":"2025-01-03T16:25:51.733907Z"},{"reviewer":"christian bartolome","starRating":"FIVE","comment":"Customer service is amazing...\nVery helpful and accomodating with my concern. Highly recommended!!!","updateTime":"2024-12-22T22:26:48.100670Z"},{"reviewer":"Brian Horning","starRating":"FIVE","comment":"Everyone here is very polite and helpful. Explained all the new changes in the lenses.","updateTime":"2024-11-16T01:48:43.055090Z"},{"reviewer":"Gillian Mlynarczyk","starRating":"FIVE","comment":"Friendly staff, great optometrist. Wonderful experience.","updateTime":"2024-11-14T21:37:40.119347Z"},{"reviewer":"Adrien Gagne","starRating":"FIVE","comment":"very thorough exam. the process was explained at a level that I could understand with a path to maintain my sight as I get older. The staff next door for the lenses and frames were great and just as competent. I absolutely recommend.","updateTime":"2024-10-25T02:56:40.329424Z"},{"reviewer":"Grace Wong","starRating":"FIVE","comment":"I have to give major kudos to this Pearl Vision store. I'm not a client (although that will change after today) but needed new nose pads put on my Oakleys. Bailey was wonderful and very much a perfectionist when putting the new nose pads on, making sure they were just so when sitting on the bridge of my nose. She also gave me a cleaning kit with a new cleaning cloth and spray cleaner. And to top things off - no charge for the work done.\n\nAs I said earlier, I'm not a client but will be coming here when I find the prescription for my new glasses... :)","updateTime":"2024-10-23T00:36:53.941717Z"},{"reviewer":"Virginia P","starRating":"FIVE","comment":"I am very thankful with this place! They fixed my mom glasses for free 🙏 I will definitely come back! Amazing customer service 😊","updateTime":"2024-10-16T19:52:40.129451Z"},{"reviewer":"Nick Berezovsky","starRating":"FIVE","comment":"Great experience all the time. Arash and other employees helped me a lot when I needed a hand to fix or choose my glasses.","updateTime":"2024-10-03T20:42:08.405771Z"},{"reviewer":"Sean Hamilton","starRating":"FIVE","updateTime":"2024-09-17T23:21:55.073059Z"}]
