[{"reviewer":"Mariana Karadjova","starRating":"FIVE","comment":"I had a very nice experience with the Pearl vision team and especially Michelle\nI had to have my glasses fixed and new arms installed\nMy glasses were done in Europe and the team was very good with helping me out with my need\nThank you","updateTime":"2025-08-27T18:32:24.105585Z"},{"reviewer":"WYLNXCA","starRating":"FIVE","comment":"This store is excellent. I originally got my glasses from another shop, but for the past four months they always felt unclear and caused light sensitivity. I went back to that store multiple times, but they couldn’t fix the problem. When I came to Pearle Vision, Lilian Wong was very professional and adjusted my glasses — now they feel clear and perfect. I also purchased contact lenses here, and the experience was just as good.","updateTime":"2025-08-21T00:09:25.992870Z"},{"reviewer":"Jim Pratt","starRating":"FIVE","comment":"Thanks Maryam & Lilian. My wife and I drive from NV for your level of knowledgeable service with respect to our reading and sunglasses. 3 years and counting of being a repeat customer.","updateTime":"2025-08-15T22:59:14.601870Z"},{"reviewer":"Greg Geissinger","starRating":"FIVE","comment":"Amazing service make sure to ask for Anglia, she is very very helpful","updateTime":"2025-08-12T15:32:57.143607Z"},{"reviewer":"Calvin Wong","starRating":"FIVE","updateTime":"2025-08-07T23:17:31.857985Z"},{"reviewer":"Karim S","starRating":"FIVE","comment":"Maryam was very helpful, considerate, and accommodating in finding my new pair of glasses before and after my optometry appointment next door. She took the time and care going through options that would best suit me. Her colleague Lilian also aided in the process with great suggestions. Their teamwork made the process nice and easy. I was comfortable with my experience and happy with my purchase thanks to helpful and knowledgeable staff.","updateTime":"2025-08-02T00:48:07.831396Z"},{"reviewer":"Patricia Scavington","starRating":"FIVE","comment":"Excellent service! Lilian patient & understanding my needs.","updateTime":"2025-07-31T21:32:32.397598Z"},{"reviewer":"Christian Mihaila","starRating":"FIVE","comment":"My family and I have been fortunate to have Lilian as our optician, and I cannot recommend her highly enough. From the moment you walk through the door, she welcomes you with warmth, professionalism, and a genuine passion for her work. Lilian takes the time to listen carefully, explain every detail, and ensure that your vision needs are met with precision and care.\nShe has an exceptional eye for finding the right frames to match both prescription and personal style. I would like to mention that her expertise in lenses and fittings is unmatched. What truly sets her apart is her patience, attention to detail, and the confidence she inspires—making the entire process smooth and reassuring.\nIf you’re looking for someone you can trust with your eye care, look no further—Pearl Vision, Coquitlam centre, ask for Lilian ! Christian, Maple Ridge","updateTime":"2025-07-31T02:43:16.372697Z"},{"reviewer":"Vic M","starRating":"FIVE","comment":"I couldn’t be more grateful for the outstanding care and expertise provided by Lilian from Pearle vision Coquitlam centre , our licensed optician. From the very first interaction, she impressed us with her professionalism, deep knowledge, and genuine warmth. Lilian takes the time to explain every detail, ensuring we understand our options and feel confident in our choices—whether it’s selecting the perfect frames or discussing lens types.\nHer attention to detail is unmatched, and she always goes the extra mile to make sure everything fits perfectly and looks great. It’s rare to find someone so passionate and dedicated to their work. Lilian truly stands out as the best in her field, and we feel lucky to be in such capable hands.\nIf you’re looking for an optician who combines technical excellence with exceptional customer care, look no further—Lilian is simply the best! Valerie","updateTime":"2025-07-31T00:21:53.985534Z"},{"reviewer":"adrian zini","starRating":"FIVE","comment":"Lilian is an awesome friendly and very helpful person. We are so happy with her services","updateTime":"2025-07-30T16:52:04.067830Z"},{"reviewer":"Victor Chiang","starRating":"FIVE","comment":"Lilian has been very helpful and very accommodating! Excellent service","updateTime":"2025-07-29T01:27:57.078793Z"},{"reviewer":"Eileen Liu","starRating":"FIVE","comment":"Lost a screw in my glasses and Maryam was able to fix it up quickly! Highly recommend this place!","updateTime":"2025-07-29T00:46:13.123333Z"},{"reviewer":"Katalin Nagy","starRating":"FIVE","comment":"Exelent service","updateTime":"2025-07-22T00:13:07.981589Z"},{"reviewer":"Adam Shepherd","starRating":"FIVE","comment":"Friendly staff and very short wait time.","updateTime":"2025-07-21T02:02:50.356164Z"},{"reviewer":"Victoria Croitoru","starRating":"FIVE","comment":"Extremely professional and helpful with my needs\nWould totally recommend! Thank you 💕","updateTime":"2025-07-20T21:43:37.422661Z"},{"reviewer":"John A","starRating":"FIVE","comment":"Thank you Sania for your help today!! You were professional and knowledgeable.","updateTime":"2025-07-19T01:59:02.342837Z"},{"reviewer":"Amir Abdi","starRating":"FIVE","comment":"We had a nice experience, every consulting was super professional, Thank you Sania, definitely recommend","updateTime":"2025-07-13T20:15:35.522301Z"},{"reviewer":"lord ofink","starRating":"FIVE","comment":"Such a nice person and very helpful","updateTime":"2025-07-11T22:26:33.493363Z"},{"reviewer":"Jordan Bunkowski","starRating":"FIVE","comment":"I visited Pearle Vision at Coquitlam Centre two weeks ago for an eye exam and to find a good pair of sunglasses for work-related driving. From the start, the service was excellent. Maryam, my Eyewear Consultant, took the time to help me find a pair of sunglasses that suited my needs—even when the specific pair I had my eye on wasn’t initially covered for lenses.\n\nToday, when I returned to pick up my sunglasses, I was pleasantly surprised. Maryam had gone above and beyond, managing to apply a discount on the lenses so I could get the exact pair I originally wanted. Her attention to detail, follow-through, and commitment to customer satisfaction were truly impressive.\n\nI really appreciate the extra effort Maryam put in and highly recommend Pearle Vision at Coquitlam Centre for anyone in need of quality eyewear and outstanding customer service.","updateTime":"2025-07-11T02:37:47.302165Z"},{"reviewer":"Iliad Mirabbasi","starRating":"FIVE","comment":"Had a fantastic experience today at Pearle vision. The whole team was dedicated and extremely pleasant. Special shoutout to Sonia, Maryam, Lilian, Angela and mishga!","updateTime":"2025-07-10T21:49:56.656244Z"},{"reviewer":"Yadviha Barkova","starRating":"FIVE","comment":"I had a great experience at Pearle Vision! I went in for an eye exam and to get new glasses, and I was really happy with everything. The eye exam was thorough and professional. They have a good selection of frames to choose from, and the staff made the whole process easy.\nA special thank you to Lilian—she was very kind and really helpful with my new glasses. She took the time to make sure they fit well and were comfortable.\nI definitely recommend Pearle Vision if you're looking for quality eye care and friendly service!","updateTime":"2025-07-05T00:11:44.186339Z"},{"reviewer":"Ahmad B Nuri","starRating":"FIVE","comment":"Pearle Vision and Lilian did a great job helping me find the type of glasses I was looking for. Lilian gave great advice and customer service. Thank you. 👍","updateTime":"2025-06-29T20:07:17.457590Z"},{"reviewer":"Mahnaz Kianirad","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision. A part of my sunglasses needed repair, and I hadn't purchased them from there. However, Lilian at the store helped me and fixed the part for free. I truly appreciate their excellent service and friendly attitude. Their collection of sunglasses and prescription glasses was really impressive and diverse. I highly recommend visiting Pearl Vision if you're looking for quality eyewear.","updateTime":"2025-06-16T01:34:52.934771Z"},{"reviewer":"Brian Hsieh","starRating":"FIVE","comment":"Angela was super helpful when I needed assistance with my glasses nose pad. The pad broke during the day so I rushed over to Pearle Vision soon before closing and she was able to help me replace it despite I didn’t get my frames through them. Thank you Angela!","updateTime":"2025-06-13T06:44:58.548233Z"},{"reviewer":"Poorna Priya","starRating":"FIVE","comment":"Usually I’m scared when it comes to fixing glasses. But LIlian was amazing. She’s is a pro. I came to fix my fix my friends glasses and then came back to get mine fixed.she did amazing amazing job. High Risk but she did it in one go. if your glasses need fixing come to LILIAN yall!!","updateTime":"2025-06-13T03:10:41.903Z"},{"reviewer":"Abhishek Krishna Nandula","starRating":"FIVE","comment":"Great customer service, very efficient and quick.","updateTime":"2025-06-13T03:00:11.548857Z"},{"reviewer":"Danielle Salisbury","starRating":"ONE","comment":"My complaint is with the sales tactics. The service was great, and the employee even stayed past closing time since it took 2 hours to complete the sale. My complaint is with the extra insurance. This was my first time coming to Pearle Vision, I usually go to specsavers. The glasses here are very expensive. Again, not the thing I have a problem with because our family has wonderful benefits. However, the fact that they are that expensive and then you have to spend an extra $85 for a 1 yr warranty is horrible. I fell for the high pressure tactics even though I explained I am currently unemployed and that money would make a huge impact on my budget (it’s ok, I grew up poor and can make a food budget stretch, which I have, but not everyone can do that), I was still highly pressured to pay in case the glasses got broken. My child has broken the hinge on 2 pairs of glasses in the past, so I bought it anyway. That is on me, I caved under the pressure. My husband and I are still needing our glasses so we will be going back to specsavers. It’s a shame they just lost $1800 worth of sales of glasses for the $170 of warranty. First and last time customer here. Also, I tried to send this complaint on their website and keep it private, so hopefully they would reconsider their sales practices, as I didn’t want to publicly blast them, but the website didn’t work, so here we are.","updateTime":"2025-06-09T17:52:02.651473Z"},{"reviewer":"Verenice Soquena","starRating":"FIVE","comment":"Lilian is great!!! Very helpful and she make sure that everything fits perfectly.. she’s been helping us many times she has a good customer service..","updateTime":"2025-05-19T17:35:31.639176Z"},{"reviewer":"Chad Decker","starRating":"FIVE","comment":"Our family of 4 had a fantastic experience with choosing 8 new sets of eyewear. Lillian took the time to listen to each of our personal needs and helped guide us through options which which satisfy our needs now and into the long term. It’s been 10 years since I’ve last needed a new pair of glasses however the experience left me knowing that this is where I’ll be coming again for my family’s future needs.","updateTime":"2025-05-18T16:25:25.968573Z"},{"reviewer":"Eric Milligan","starRating":"FIVE","comment":"I forgot her name sadly but there was a very nice woman there who help repair my glasses for me and really saved me! Thank you!!","updateTime":"2025-05-16T02:07:49.229238Z"},{"reviewer":"Mariano Lazar","starRating":"FIVE","comment":"I recently got both sunglasses and reading glasses from Pearle Vision, and once again, the service was outstanding. They always go the extra mile to make sure everything is just right. A special thank you to Lillian—she was incredibly helpful, professional, and made the entire experience smooth and pleasant. Highly recommend!","updateTime":"2025-05-10T22:25:50.729266Z"},{"reviewer":"Felipe Lozano","starRating":"FIVE","updateTime":"2025-05-09T00:06:32.114130Z"},{"reviewer":"Sarah Hassan","starRating":"FIVE","comment":"I went to Pearl Vision to get my nose pad tightened and they replaced it for me instead, which was very kind of them to do. Sania was very sweet and gentle with my frames.","updateTime":"2025-05-06T01:03:04.344145Z"},{"reviewer":"Kim Ho","starRating":"FIVE","updateTime":"2025-05-03T02:29:34.750124Z"},{"reviewer":"Rajeev Krishnamurti","starRating":"FIVE","comment":"Came in to get my sunglasses repaired, Sania was super helpful and got it fixed in no time","updateTime":"2025-04-18T03:35:27.538110Z"},{"reviewer":"Zanyar Farhadi","starRating":"FIVE","comment":"I recently picked up two new pairs of glasses from Pearle Vision at Coquitlam Centre, and I couldn’t be happier! It was my first time trying progressive lenses, and Lilian was incredibly helpful in guiding me through the process. Her knowledge and expertise made the experience smooth and enjoyable. Big thanks to Lilian and the rest of the team for their excellent service!","updateTime":"2025-04-15T21:49:24.363256Z"},{"reviewer":"khashayar Araghi","starRating":"FIVE","comment":"Lilian was super helpful and kind while guiding us through our prescription and glasses options. We really appreciated her time and patience — she made the whole experience easy and pleasant!","updateTime":"2025-04-15T02:03:19.569421Z"},{"reviewer":"Teresa Deveaux","starRating":"FIVE","comment":"Between my husband and I we have now purchased 7 pairs of glasses at Pearle Vision at Coquitlam Center .... we have been very happy with the service overall !","updateTime":"2025-04-13T21:13:11.064348Z"},{"reviewer":"Bruce James","starRating":"FIVE","comment":"Fixed my broken sunnies in like 2 minutes. 👌🏻","updateTime":"2025-04-09T18:38:28.797819Z"},{"reviewer":"Maq Salimian","starRating":"FIVE","updateTime":"2025-04-09T12:44:01.505219Z"},{"reviewer":"Navpreet Singh Chauhan","starRating":"FIVE","comment":"Excellent customer service by Sania","updateTime":"2025-04-09T00:22:52.743648Z"},{"reviewer":"Michael Wagner","starRating":"FIVE","comment":"Pearl Vision is a team of highly professional, experienced, efficient, reliable and friendly doctors and staff. This is the Mercedes amongst this kind of practice and shop. These people definitely know their job. Never have a seen a more efficient team. Thank you and keep up this excellent work!","updateTime":"2025-04-08T21:06:29.340281Z"},{"reviewer":"mehdi lahabi","starRating":"FIVE","comment":"A special thanks to Ms. Sania\nfor her excellent service and respectful attitude.","updateTime":"2025-04-04T02:58:02.810165Z"},{"reviewer":"Melissa Yeung","starRating":"FIVE","comment":"Lilian was the one who helped me with my new sunglasses as well as my mother with her new prescription glasses. She was incredibly patient, detail oriented and attentive when helping both of us, which we highly appreciated.\n\nShe assisted me with adjusting the fit of the sunglasses on me and was extremely kind and gentle. My mother had just newly gotten prescription glasses and Lilian really took the time to ensure that my mother’s glasses were right for her and gave great advice for someone new to wearing glasses. I cannot recommend her enough! Please go to Lilian for your glasses needs, you will not be disappointed. (:","updateTime":"2025-04-01T01:23:40.759161Z"},{"reviewer":"Eka Rina","starRating":"FIVE","updateTime":"2025-04-01T00:10:21.703269Z"},{"reviewer":"peter de bortoli","starRating":"FIVE","comment":"I've been going to Pearle Vision for quite some time, and their service never disappoints. Lilian was the last person who helped me, and she was very helpful, friendly, professional, and knowledgeable. Highly recommend!","updateTime":"2025-03-31T01:58:20.617610Z"},{"reviewer":"Ryan Gordon","starRating":"FIVE","comment":"Been coming here for years and they always make getting my contacts and glasses easy.\n\nShout out to Angela for always helping me.","updateTime":"2025-03-29T22:45:59.281991Z"},{"reviewer":"Dwight Jasper","starRating":"FIVE","comment":"Good help Lilian just only transferring my lenses with the same frame. I'm a client of different eye care center but they can't do it due I don't bought the glass or frame from them and I call to asked if they have the same frame where they do my eye exam and had 3 different eyeglasses bought from it and different lenses. But not so appreciated to help. Thanks Lilian of Pearle Vision very much appreciated 😊","updateTime":"2025-03-29T03:35:30.254726Z"},{"reviewer":"Jonathan Forero","starRating":"FIVE","comment":"Angela is an absolute rockstar! Her expertise, patience, and kindness made our experience truly unforgettable. ❤️","updateTime":"2025-03-15T18:46:21.207635Z"},{"reviewer":"Ashlee Forero","starRating":"FIVE","comment":"Great service- got multiple pairs of glasses for myself, both my kids and my husband and will forsure be back. Angela was very helpful- she knew just what would look great on all of us. She was a pleasure to work with. Thank you pearle vision- and thanks again Angela!","updateTime":"2025-03-15T18:41:23.126355Z"}]