[{"reviewer":"Kaleigh Young","starRating":"FIVE","comment":"I got two pairs of glasses at pearl vision and had a wonderful experience! Gabby helped me pick out some amazing glasses that fit my face both aesthetically and physically, she helped me get the best deal she could find me, and made sure I was able to use all my benefits. Great experience and great selection!","updateTime":"2026-01-18T05:56:20.486682Z"},{"reviewer":"Noè Rull","starRating":"FIVE","comment":"Super kind and helpful, I completely recommend","updateTime":"2026-01-09T23:59:59.903202Z"},{"reviewer":"Kyla Atkins","starRating":"FIVE","comment":"Kyralee was incredibly helpful! Repaired my glasses for me when I wasn’t sure they could be fixed… very creative and resourceful! Thank you!","updateTime":"2025-12-22T03:29:34.144885Z"},{"reviewer":"Tara Walters","starRating":"FIVE","comment":"Dr.Broschak was professional and thorough. He took the time to clearly explain my eye health and the changes in my vision from my previous visit. The front desk staff were helpful and friendly. I highly recommend this practice.","updateTime":"2025-12-18T07:10:44.497439Z"},{"reviewer":"Juan Dela Cruz","starRating":"FIVE","comment":"The doctor was highly skilled and did an excellent job. Even better, the customer service from the rest of the team was outstanding. Elissa(?) at the eye-exam counter was wonderfully personable and connected so well with clients. Gabbie went above and beyond for both of us. She clearly knows her craft, offered solid technical expertise, and guided us through great options.\n\nHighly recommend Pearle Vision at the Orchard location!","updateTime":"2025-12-12T01:46:42.015141Z"},{"reviewer":"Diana Scott","starRating":"ONE","updateTime":"2025-12-07T00:14:39.501519Z"},{"reviewer":"Greg Larsen","starRating":"FOUR","updateTime":"2025-11-30T03:57:27.595926Z"},{"reviewer":"Faisa Dirie","starRating":"FIVE","comment":"Gabbie at Orchard Park was amazing! She was quick, efficient and able to answer all my questions with ease. I had my two little ones with me when I went to purchase my first pair of eye glasses. Although my kids were distracting she never once made them feel like a burden. She answered there silly little questions and engaged with them. I really appreciate her amazing customer service. I will continue to buy from Pearl Vision solely because of her!","updateTime":"2025-11-26T03:27:01.461953Z"},{"reviewer":"Ann Donnelly","starRating":"FIVE","updateTime":"2025-11-11T16:33:57.119456Z"},{"reviewer":"Gary Bray","starRating":"FIVE","comment":"Very knowledgeable people and willing to help or fix any problems that may occur. The very best deal in town with two pair for the price of one. I keep going back and have been doing it for 15 years.","updateTime":"2025-11-06T22:12:23.072657Z"},{"reviewer":"Dawn Suttie","starRating":"FIVE","comment":"Jenny was a pleasure to work with. She offered constructive feedback and knowledgeable service.","updateTime":"2025-11-05T16:02:37.091569Z"},{"reviewer":"Ramil Donato","starRating":"FIVE","comment":"Amazing, from staff and doctor.Excellent and very recommendable.👏👏👏👏👏","updateTime":"2025-10-29T01:59:36.536534Z"},{"reviewer":"Bee","starRating":"FIVE","comment":"I bought two pairs here! They really take the time to fit you with the right frame for how think and heavy my lens get! All the staff are so patient with my adjustments and always take the time to make sure they fit :)","updateTime":"2025-10-14T23:44:09.712869Z"},{"reviewer":"Matt Pusch (mpusch88)","starRating":"ONE","comment":"Ordered glasses several weeks ago, never received a phone call telling me they were available for pickup. Upon calling to ask if they were there, I was told I was called on Sept 18th. Great - except I didn't even receive a phone call on that day. Considering it's hard to leave a message if the phone doesn't ring, it isn't entirely unsurprising that you guys did not in fact leave me a message as claimed.","updateTime":"2025-10-03T23:16:22.109816Z"},{"reviewer":"Supreet multani","starRating":"FIVE","updateTime":"2025-09-05T21:52:19.746067Z"},{"reviewer":"Lana Ayers","starRating":"FIVE","comment":"Jenny was absolutely amazing in helping myself and my family pick out new frames. She was incredibly knowledgeable and friendly. It made choosing new glasses a fun experience.","updateTime":"2025-08-30T14:57:29.114982Z"},{"reviewer":"Dai Le","starRating":"FIVE","comment":"Stopped in the help my mom find glasses. Jenny helped us with the visit and was so patient with all our questions. She definitely made my mom feel comfortable the whole time…….\n\nMe and my daughter came back a few days after for ourselves! 😊","updateTime":"2025-08-30T05:05:59.426919Z"},{"reviewer":"Sophia L","starRating":"FIVE","comment":"Jenny helped me and my mom find glasses! Would recommend to anyone.","updateTime":"2025-08-30T04:59:33.860507Z"},{"reviewer":"Frank Bartolillo","starRating":"FIVE","comment":"Such great people walked in and help me with glasses that did not fit even though I didn't buy them there ,I'll be buying my next pair there","updateTime":"2025-08-28T22:19:57.764487Z"},{"reviewer":"Meghan Friesen","starRating":"FIVE","comment":"We had the most exceptional service at Pearle Vision. The staff were friendly, knowledgeable and just so lovely all around. We won't hesitate to come back next time we need glasses! If you haven't been in to see the team at Pearle Vision, you're missing out. Gabby and the rest of the team are worth the visit!","updateTime":"2025-08-22T22:50:50.412736Z"},{"reviewer":"Alyssa Patterson","starRating":"FIVE","comment":"I had a great experience with Meghan and the entore process was quick and easy. I can't wait until my new glasses arrive","updateTime":"2025-08-08T02:14:08.369519Z"},{"reviewer":"shaina","starRating":"FIVE","comment":"Kyralee was an incredible helper for someone who is insanely indecisive, I showed her a couple photos and she was able to instantly pick out great options for me to widdle down. I would recommend going to her :)","updateTime":"2025-08-05T19:59:57.730404Z"},{"reviewer":"Jasmina Vrac","starRating":"FIVE","comment":"Highly recommend, I had Gabbie help me out today and she was so attentive and helpful. I could not have asked for better customer service. Bless her heart","updateTime":"2025-07-28T00:24:19.745653Z"},{"reviewer":"ariel stuart","starRating":"FIVE","comment":"Gabby booked me in and went above and beyond in helping me find the perfect frames! She also took such good care in making sure my measurements were correct and comfortable. She is THE BEST","updateTime":"2025-07-27T20:57:46.749086Z"},{"reviewer":"Faith Wanja","starRating":"FIVE","updateTime":"2025-07-18T07:14:20.551630Z"},{"reviewer":"emma","starRating":"FIVE","comment":"The services that I receive from Pearle Vision was Great! Dr Douglas and Jenny were friendly and ensured that I am properly informed about my health and care. I would have no qualms in recommending them to friendly and friends.\n\nAlso, Lynn at the front desk where I picked up my prescription glass with my first ever health exam, did an excellent job. She explained everything to me in a very clear manner. She was also kind and friendly. All of the staff were great – they were helpful, patient and helped with my insurance.\nGreat Job, Pearle Vision Staff@ Orchard Park!\nGenet Lake","updateTime":"2025-07-15T21:45:27.696911Z"},{"reviewer":"Ethan Coleman","starRating":"FIVE","comment":"Came in and they fixed my glasses for free. Great service!","updateTime":"2025-07-11T20:30:08.218700Z"},{"reviewer":"Trudy Benson","starRating":"FIVE","updateTime":"2025-06-30T01:18:26.193360Z"},{"reviewer":"Roberto Rodriguez","starRating":"FIVE","comment":"We had the most amazing experience with Lynn. I’ve been wearing glasses since I was a kid, and never had such a nice experience. She was pretty helpful, very clear with all the information and questions I had. It felt like a coffee with family or friends. Thank you much Lynn!!!","updateTime":"2025-06-29T00:43:45.762271Z"},{"reviewer":"Mónica Rodríguez","starRating":"FIVE","comment":"Ive been ordering my glasses at Pearle since q couple of years ago. And today I’ve had the best experience here. Lynn totally understood what I needed and made me feel incredibly comfortable. Thank you Pearle Vision, appreciate a lot your help and I’ll definetely come back again. Lynn, you’re amazing too!","updateTime":"2025-06-28T23:10:02.275454Z"},{"reviewer":"Kel Riddell","starRating":"FIVE","comment":"We had a lady named Lynn who was extremely patient, knowledgeable, and friendly. Thank you Lynn!","updateTime":"2025-06-24T01:03:19.702922Z"},{"reviewer":"ia L","starRating":"FIVE","comment":"Excellent experience. First time to wear glasses. Gabbie made this consultation seamless. Very personalized, fun and easy (yet professional) way to get your first pair. I am glad I chose Pearle Vision. Looking forward to getting mine in the next couple of weeks. Thank you.","updateTime":"2025-06-16T22:41:05.477818Z"},{"reviewer":"henry kohout","starRating":"FIVE","comment":"Jenny was very courteous, knowledgeable and helpful. When I couldn’t make my scheduled appointment she was very accommodating to work with me for a later appointment. The lenses and fit are exactly what I was looking for. I would certainly recommend Pearle Visions to anyone","updateTime":"2025-06-15T01:54:02.330572Z"},{"reviewer":"Warren Duke","starRating":"FIVE","comment":"They really look after you! great customer service .. they are so nice. I will be back for sure.. you should go too!","updateTime":"2025-06-07T22:36:06.010599Z"},{"reviewer":"Brian Hurry","starRating":"FIVE","comment":"I made the right decision when I chose Pearl Vision to make my first pair of glasses. They have an optometrist next door. He got my prescription perfect and my glasses showed up on time. Pearl vision has a nice high end selection of frames and I think we picked a banger. I never shopped around for price I just wanted great service and support and they definately checked that box. They say with me more than once and made sure I was well informed and comfortable. I'm very happy with them, and my glasses.","updateTime":"2025-06-03T21:19:35.370657Z"},{"reviewer":"Donovan L. Forsythe","starRating":"FIVE","comment":"Thanks, Jenny.","updateTime":"2025-05-26T20:54:13.287707Z"},{"reviewer":"BATTLE FOCUSED","starRating":"FIVE","comment":"I have bought glasses here for the past 15 years. This time my experience was over the top. You have an assistant, Jenny, who introduced me to the best Rayban frames which I was not aware were available in your store. She helped me find the perfect pair that I had been looking for since I started wearing glasses. My highest regards go out to your store and your excellent staff. Thank you so much. Danny Richardson","updateTime":"2025-05-18T20:22:55.136732Z"},{"reviewer":"mina","starRating":"FIVE","comment":"10/10 service oh my gosh, to reception to doctors office every single person in Pearle Vision is extremely nice and attentive to all needs and wishes, I could not recommend it enough and got the glasses of my dreams","updateTime":"2025-04-26T00:12:36.633509Z"},{"reviewer":"Zeph Brown","starRating":"FIVE","comment":"10/10, Absolutely incredible experience! I just picked up my glasses a few weeks ago and I’ve never seen such a night and day difference in my eyesight. Huge shout out to the whole team at Pearle Vision. Thanks the two girls who helped me pick out my glasses Meghan and Gabbie, and Jenny and Lynn who checked and fitted me when I came to pick up, and thanks Chris for letting me know about the awesome deals as well!\nI’ll be back to get some sunglasses before the summer hits!","updateTime":"2025-04-11T19:29:04.908854Z"},{"reviewer":"risrael100","starRating":"FIVE","comment":"I am very happy with the help I got from very friendly Gabbie at Pearl Vision. She really tries hard to understand your needs and makes sure your satisfied. Great experience. I will always bring my eye care to Pearle Vision. Thank you","updateTime":"2025-04-06T20:18:20.503030Z"},{"reviewer":"Bj Powlesland","starRating":"FIVE","comment":"Jenny Scott was absolutely amazing!! She was extremely knowledgeable and helpful. So friendly and really worked hard to make the whole experience enjoyable. Would recommend to all!","updateTime":"2025-03-29T20:55:29.711523Z"},{"reviewer":"farzaneh dolatian","starRating":"FIVE","updateTime":"2025-02-15T22:08:55.907210Z"},{"reviewer":"Cheryl Mckinnon","starRating":"FIVE","comment":"Best service I’ve ever had anywhere ! Honestly amazing staff. Jenny was so attentive, professional , friendly and knowledgeable! The product is amazing. So many optical options in Kelowna but this place is fantastic!","updateTime":"2025-01-24T02:49:28.262424Z"},{"reviewer":"April Allison","starRating":"FIVE","comment":"I've always had amazing service from the staff over 4 + years. Highly recommend","updateTime":"2025-01-15T01:43:45.326792Z"},{"reviewer":"Breanna Payne","starRating":"FIVE","comment":"100,000% recommend this place! Everyone is super duper friendly, and there's a really sweet lady named Lynn who just makes your day even better! The lady at the front desk in the eye exam office is super funny and cheerful! Honestly, if I could give this place 100 stars, I would!\n#Customer Service #Eye Exam #Friendly Staff #Lynn is the best #100 Stars","updateTime":"2024-12-24T23:26:00.856080Z"},{"reviewer":"Khadija Syed","starRating":"FIVE","comment":"It was my first time shopping for glasses and Avneet was incredibly helpful. She made the process painless and the pair I ended up picking was one of her suggestions","updateTime":"2024-12-23T01:41:51.739752Z"},{"reviewer":"Nate Fox","starRating":"FIVE","comment":"Lynn was beyond helpful and went way above with making sure I got the right glasses and helped understand the changes for new progressive lenses and tint.\nI will be going nowhere else, as the experience was beyond exceptional and refreshing. 👍👍👍","updateTime":"2024-12-20T19:08:13.841660Z"},{"reviewer":"Sandy","starRating":"ONE","comment":"The customer service is so poor especially the elder woman her name was maybe lynn, she was the most arrogant and rude woman that i have ever saw in a customer service department. She was so ungrateful and unkind to me. She maybe didn’t wanted to have customers coming in the store. I was trying my best to be helpful and sweet but she was just not willing to help and wanted us to just go away. Would never recommend coming here.","updateTime":"2024-11-27T08:11:57.952359Z"},{"reviewer":"Tanman","starRating":"ONE","comment":"The worst customer service ever, the old lady lynn was so rude and unfriendly, we were so sweet and giving our brightest smiles ever to her but she was so rude, she wanted us to leave the store, she seems like a person carrying out racial discrimination with us. We came in that store cause of a very nice girl who was so kind and were so excited to tell her that we are back but that old lady ruin our excitement with her arrogant and rude attitude. She was literally asking us to leave around 5:30 pm and closing the doors at 5:50 pm, we left before that and changed our minds but we still decided to give it a try but there deals were not specified enough and were not even clearly explained by the lady leaving us super disappointed. I would not recommend this place if you see that lady there, she literally ruin our both days as kindness is not common as we were being so sweet and kind but that lady proved that discrimination exists and humanity don’t. We felt badly hurt.","updateTime":"2024-11-27T08:04:20.956692Z"},{"reviewer":"Amanda Baumann","starRating":"FIVE","comment":"What an amazing experience I had with choosing my glasses at Pearl Vision. Meghan was absolutely awesome, she helped me with selecting some styles of glasses that maybe I wouldn't have even looked at. I ordered 4 great styles, all designer styles with lots of bling, exactly what I was looking for❤️🙏🤓\nToday I picked up my glasses, not even a week later, which was so fast. Lynn and Gabbie were so helpful and went above and beyond making sure I was happy with my glasses and the fit.\nI LOVE my new glasses, and the three most wonderful and helpful team of ladies. Please take my advice and give them a try, I sure am happy that I decided to give them a chance. Best experience that I have had in a retail setting👏👏👏💖💖💖","updateTime":"2024-11-24T06:18:46.683680Z"}]
