[{"reviewer":"Garry Pandher","starRating":"FIVE","comment":"I was helped by Sarah with purchasing my eyewear, and she was incredibly kind and helpful. It was truly a pleasure buying glasses from her","updateTime":"2025-09-18T00:22:30.223109Z"},{"reviewer":"Preeti Khattri","starRating":"FIVE","comment":"Service by ravenna very good and she is kind and helping 🥰","updateTime":"2025-09-16T22:40:21.556393Z"},{"reviewer":"Foodieatlarge Ou812!","starRating":"FIVE","comment":"Update July 2025:\nAs usual Sarah was thorough and professional.\nAlways consistent customer service and gr8 promos too! I dig their selection of Ray Bans and Calvin Klein frames.\n\nRose did an excellent job of servicing and keeping on top of my order with great professionalism and care.\nSuperb value,selection and customer service! Thomas is always prepared to go above and beyond client expectation s too! This is why I return.\n\nU should go...\nBrianm\nFoodieatlargeOU812 in google maps.","updateTime":"2025-09-11T00:17:08.055067Z"},{"reviewer":"Kristine Barker","starRating":"FIVE","comment":"Customer service performed by Rose was stellar.","updateTime":"2025-09-01T21:36:09.915268Z"},{"reviewer":"troy bazin","starRating":"FOUR","updateTime":"2025-08-24T12:58:08.870302Z"},{"reviewer":"Mirna Ajaj","starRating":"FIVE","updateTime":"2025-08-23T07:02:58.668746Z"},{"reviewer":"J","starRating":"FIVE","comment":"Very helpful and informative. Was able to find the glasses I liked thanks","updateTime":"2025-08-08T20:14:17.112457Z"},{"reviewer":"J Kwok","starRating":"FIVE","comment":"I was referred here by a family friend and was helped out by Thomas. He was super helpful & knowledgeable with the products, helping me pick and choose a new pair of glasses that was suitable for my style and budget. He was friendly, goes the distance for customers, does not oversell and was not pushy. The store was stocked with a good selection of frames. Of the many years that I’ve been shopping for glasses, Thomas at Pearle Vision provided the best service. I would drive out to Surrey from Vancouver any day for such excellent and impressive service. Thank you, Thomas!","updateTime":"2025-08-01T18:37:02.165521Z"},{"reviewer":"Khai Ngo","starRating":"FIVE","comment":"We came here to buy glasses for our whole family, and Thomas was incredibly helpful throughout the entire process. He provided us with options and guided us through our insurance coverage. Thanks to his support, we ended up getting 8 pairs of glasses for everyone in the family. Great service and highly recommended!","updateTime":"2025-08-01T03:39:11.357942Z"},{"reviewer":"butterchase","starRating":"FIVE","comment":"I have been going to this pearle vision (central city shopping centre) for over 15 years . Thomas ,Rose and Sarah are so knowledgeable,professional and welcoming. I purchased the new Ezen lens for eye fatigue it was truly the best suggestion. This is the first time I needed no adjustment time to my lens prescription . I will always choose pearle vision every time because I know I get the very best in every aspect of care and my purchase.","updateTime":"2025-07-27T02:44:07.583520Z"},{"reviewer":"Eve Choi","starRating":"FIVE","comment":"This is the third time I visit Pearle Vision.\nManager Thomas is really helpful and friendly.\nHe provided costing saving recommendations and recommended new lens Eyezen.\nPatient who had eye exam in Dr. Ricky Wong Optometry Clinic would get discount in Pearle Vision.\nGreat experience in Pearle Vision and great to support local business.","updateTime":"2025-07-26T01:07:40.816742Z"},{"reviewer":"S A","starRating":"FIVE","comment":"Ive been a customer since I was a child and always end up coming back despite checking other companies for glasses. This visit I had the pleasure to be helped by Sarah and Raveena who were the sweetest, most helpful and kindest people ever! They really went above and beyond. Thank you both again!","updateTime":"2025-07-23T01:12:05.120408Z"},{"reviewer":"Lj Lj","starRating":"FIVE","comment":"Amazing service and Great People!","updateTime":"2025-07-18T00:26:11.648532Z"},{"reviewer":"Kartik Thite","starRating":"FIVE","comment":"Very helpful.","updateTime":"2025-07-10T00:26:08.157544Z"},{"reviewer":"Aviral Pushkarna","starRating":"FIVE","comment":"Went in for an adjustment to my current eyeglasses and Raveena was super helpful and quick in fixing it. Excellent work!","updateTime":"2025-07-09T23:56:25.182128Z"},{"reviewer":"E Z","starRating":"FIVE","comment":"I booked online a same day appointment and Dr. Alisa Gafur was great, we did all exams and they even already submitted the claim to my health provider, for the exam and the glasses. Thomas took his time and explained all about lenses and how they work. I decided to go for an Rayban Smart glasses and they are able to install the prescription lenses on it! that's amazing!","updateTime":"2025-07-08T22:50:38.491890Z"},{"reviewer":"John Mcneil","starRating":"FIVE","comment":"Over the past decade, I have consistently sought the services of Pearle Vision, and I eagerly anticipate my bi-annual eye examinations with Dr. Gafur.\nOnce again, my experience was exceptional. Following my examination, I required new progressive glasses and sunglasses. Rose and Thomas demonstrated exceptional assistance and knowledge in guiding me through the process of selecting frames that complemented my face shape and budget. The extensive range of colours and styles available catered to various face types and personalities.\n\nThomas offered his assistance,providing valuable suggestions for frames and ensuring a comfortable fit. His patience, helpfulness, and engaging conversational skills were truly remarkable.\n\nIf you are in need of a new pair of glasses or sunglasses, I highly recommend visiting Pearle Vision at Central City Shopping Centre.","updateTime":"2025-07-01T22:26:08.348620Z"},{"reviewer":"Limneo Miranda","starRating":"FIVE","updateTime":"2025-06-27T01:11:39.065572Z"},{"reviewer":"Amy Chang","starRating":"FIVE","comment":"Service is always with a smile, lots of patience and support. Very welcoming and professional. Excellent personal service!","updateTime":"2025-06-24T20:30:51.528504Z"},{"reviewer":"Istvan Bindisch","starRating":"FIVE","comment":"The staff was so nice and friendly, they made the shopping experience really comfortable. There were no pushy sales tactics and they were able to explain a lot of questions I had. Would definitely go back to them","updateTime":"2025-06-19T16:35:17.639204Z"},{"reviewer":"Asif Jamil","starRating":"FIVE","updateTime":"2025-05-25T21:09:50.614721Z"},{"reviewer":"Michelle G","starRating":"FIVE","comment":"Thomas was just amazing !! He went out of his way to ensure I was taken care of. I had been traveling from Calgary, and my only pair of glasses had snapped in half. He was able to help me get my lens into a new frame, so I have my vision for the next couple of days till I fly back home.It's just amazing service. He was empathic and really went out of his way to help me 30 mins before closing. Thank you !","updateTime":"2025-05-24T01:37:01.629236Z"},{"reviewer":"I. RIVERA","starRating":"FIVE","comment":"I had a fantastic experience with Thomas, the Store Manager @ Pearle Vision! He was incredibly friendly, professional, and took the time to make sure I was comfortable and well-informed throughout the entire visit. What really impressed me was his dedication - he went out of his way to ensure that I received my glasses a day earlier than promised. That kind of care and commitment really stood out. Highly commendable!","updateTime":"2025-05-15T03:02:19.680877Z"},{"reviewer":"Malika Gull","starRating":"FIVE","comment":"My experience at Pearle Vision was amazing—Raveena is incredibly friendly and made the whole process smooth and enjoyable. Her service was absolutely top-notch!","updateTime":"2025-05-08T01:14:45.226285Z"},{"reviewer":"violinkit","starRating":"FIVE","comment":"Thomas and Sarah are pleasant, professional, and knowledgeable. It takes a special amount of patience to deliver such service in the glasses industry. Highly recommend this location for your frame purchases.","updateTime":"2025-05-04T21:46:27.673988Z"},{"reviewer":"Arshdeep Singh","starRating":"FIVE","comment":"I love the experience to buy my glasses","updateTime":"2025-05-02T22:25:39.181256Z"},{"reviewer":"Rosie Sandhu","starRating":"FIVE","updateTime":"2025-04-19T16:22:05.700587Z"},{"reviewer":"Edwin Waage","starRating":"FIVE","comment":"Had a very good selection of eyewear. Was able to answer all of my questions. Well worth the price.","updateTime":"2025-04-13T22:06:45.817443Z"},{"reviewer":"helen koleszar","starRating":"FIVE","updateTime":"2025-04-12T20:34:54.418276Z"},{"reviewer":"Stephen Dalziel","starRating":"FOUR","updateTime":"2025-04-08T21:17:26.804290Z"},{"reviewer":"Nurdaulet23","starRating":"ONE","updateTime":"2025-04-03T00:55:54.681210Z"},{"reviewer":"Rajaa Alsaqqa","starRating":"FIVE","comment":"This store is amazing, we’ve always had great experiences with them. Thomas specially has always been a great help which makes us come back again every time. We’ve been loyal customers to them for years now and have nothing but positive feedbacks to give. Highly recommended!","updateTime":"2025-03-28T17:56:11.786483Z"},{"reviewer":"alexandra stadnik","starRating":"FIVE","comment":"Got a couple pairs of glasses this weekend and Thomas was really helpful in helping me choose and provided great suggestions to inform my decisions. I was really pleased with the service at Pearle Vision!","updateTime":"2025-03-26T21:44:48.176298Z"},{"reviewer":"C S","starRating":"FIVE","comment":"I’ve been coming here for years and also recommended it to other people. Great deals, great service, great selection of glasses and sunglasses.\nRose is especially amazing. She’s kind, friendly and so helpful. I live over an hour away now but still make the trip to this location.","updateTime":"2025-03-20T16:10:15.518644Z"},{"reviewer":"Nedaa Alsaqqa","starRating":"FIVE","comment":"It’s been almost 8 years now. My family and I keep coming every two years and do eye test and get our glasses from this amazing store. Thomas is the best gentleman and very helpful ,we have a wonderful experience with this amazing store and team!!\nThank you so much and I %100 recommend it to all!!","updateTime":"2025-03-17T16:03:24.229003Z"},{"reviewer":"Jamie MacDonald","starRating":"FIVE","comment":"I recently visited Pearle Vision, and I was extremely impressed with the level of service I received. From the moment I walked in, the staff was friendly and welcoming, making me feel right at home. They took the time to thoroughly explain the different eyewear options and helped me select a pair of glasses that perfectly suited my needs and style. The eye exam was quick and professional, and I appreciated how detailed the optometrist was in answering all of my questions. The entire experience was smooth, efficient, and stress-free. I would highly recommend Pearle Vision to anyone looking for top-notch service and quality eyewear. Thomas had helped me and he was honestly amazing.","updateTime":"2025-03-12T02:22:19.650010Z"},{"reviewer":"Isah Castillo","starRating":"FIVE","comment":"The store is clean, welcoming, and offers a wide variety of glasses and sunglasses. My daughter received her glasses in just a week. Thomas was incredibly helpful in guiding us through the selection process and made sure we found the perfect pair for her. Price is reasonable and affordable than other optical shops we've went to before.","updateTime":"2025-03-03T20:14:10.410523Z"},{"reviewer":"Jay Tang","starRating":"FIVE","comment":"Was recommended this place by a friend. Was an amazing experience with not a long for an eye appointment when book advanced ! An amazing selection of eye wear and very kind staff who love to help find the perfect pair for you. Will be coming back here to have my eyes checked annually !","updateTime":"2025-02-10T00:54:25.274284Z"},{"reviewer":"roya hosseini","starRating":"FIVE","comment":"I’m very happy with the doctor and the glasses I got. Everyone was very supportive and friendly. Thank you all.","updateTime":"2025-02-03T22:03:49.300158Z"},{"reviewer":"Alicia Parisien","starRating":"FIVE","comment":"Just went to pick up my glasses and sunnies I thought I left a review already because of how pleased I was with the service but I must have forgotten! By far my best experience getting glasses I didn’t feel rushed and staff didn’t hover over me while trying glasses on which made my experience really comfortable. I’m not really big on looking in the mirror I’m a bit on the self conscious side so having someone right there breathing down my neck always pushes me out of the door of any glasses pace I’ve gone too. They also had a bigger selection than any other place I went. 10 out of 10 I would recommend this place to anyone needing a new pair of glasses or even sunnies!","updateTime":"2025-01-31T23:50:42.793525Z"},{"reviewer":"Jamie J","starRating":"FIVE","comment":"Thomas was very helpful with everything I needed here. Highly recommend for anyone looking to get new glasses. Thanks Thomas!","updateTime":"2025-01-17T23:20:08.263811Z"},{"reviewer":"Winter Waterston","starRating":"FIVE","updateTime":"2025-01-15T00:08:23.471489Z"},{"reviewer":"Garry Kaushik","starRating":"FIVE","comment":"\"Exceptional customer service from this store. Rose was knowledgeable, friendly, and prompt in resolving my issue. Special thanks to Rose for helping us.\n\nRating: 5/5 stars\"","updateTime":"2025-01-12T23:11:47.447532Z"},{"reviewer":"Derik Benivan","starRating":"FIVE","comment":"I have been going there since I was younger and still do Thomas and Sarah at the glasses shop are very helpful and nice would recommend to others","updateTime":"2025-01-04T02:05:41.126195Z"},{"reviewer":"vaibhav dhingra","starRating":"FIVE","comment":"Great experience","updateTime":"2024-12-27T01:08:23.112262Z"},{"reviewer":"Steve Howlader (theHowlader)","starRating":"FIVE","comment":"I have nothing but great things to say about this store and the amazing folks who work there. I was helped my Thomas and he's an incredible fellow with a great sense of humor plus he helped me understand quite a few things regarding my new prescription, things that I wasn't aware of at all. The customer service is some of the best in this place. The prices are fair but Thomas helped me pick out couple of good frames.","updateTime":"2024-12-14T05:02:23.739432Z"},{"reviewer":"Emile Anthony Canlas","starRating":"FIVE","comment":"Thomas, the store manager - Surrey Central Mall branch, able to help me to choose a perfect frame and correct lens type that suits me. All of my questions were answered. Pearle Visions never fails me. I will forever greatful for their service. Highly recommend it 👌 💯","updateTime":"2024-11-25T02:13:31.524517Z"},{"reviewer":"Y M","starRating":"FIVE","comment":"This store is my go to for getting glasses. Thomas is very knowledgeable and explains very well for me to decide the one. Very helpful!","updateTime":"2024-11-15T02:52:19.087581Z"},{"reviewer":"Ethan C","starRating":"FIVE","comment":"We are longtime customers and have been dealing with Thomas for years. He is helpful, knowledgeable and courteous, with great customer service skills.","updateTime":"2024-11-14T07:55:52.970202Z"},{"reviewer":"Juan Carlos Villela","starRating":"FIVE","comment":"Great customer service and the staff made me feel extremely welcome! Sarah made me feel valued, heard, and was very helpful in my frame selection. Thank you for your patience with all my questions and selections.\nShe helped me find the best fit and I did not make me feel pressured.\nLove my new glasses and sunglasses!","updateTime":"2024-11-09T03:17:13.823095Z"}]