[{"reviewer":"Yana","starRating":"FIVE","comment":"I'm a repeat customer of this location of Pearle Vision. Have been getting my prescription eye glasses here for many years. I recommended them to my friends who needed glasses as well, and we all couldn't be happier with the quality and the service. From the moment you walk in, the staff go above and beyond to ensure you feel welcomed and well taken care of. They patiently explain and show all the options without making you feel rushed. Every interaction is friendly, professional, and genuinely warm. The frames and the lenses come with 100% satisfaction guarantee, so if you're not happy with your glasses, you can bring them back within 30 days, and they will fix, replace or exchange your eyewear until you're happy with it, no questions asked. Also, every time I shopped here, they had excellent deals, such as buy one complete set of glasses and get one free. So, if you're looking for an optical retailer that combines top-notch service, genuine peace of mind, and fantastic deals, look no further. Highly recommended!","updateTime":"2026-03-19T02:58:15.750217Z"},{"reviewer":"Tsion Mulatu","starRating":"FIVE","comment":"Came into pearl vision and Raveena helped me and was such a sweetie! Left here feeling incredibly well taken care of. Would highly recommend!","updateTime":"2026-03-07T22:15:12.730084Z"},{"reviewer":"Manpreet Aulakh","starRating":"FIVE","comment":"The staff is very cooperative, especially the girl at the eye testing counter, she deals me very well as I am international student, she guide me everything about my confusions. Doctor service is amazing. I recommend everyone to visit there.","updateTime":"2026-03-07T05:21:44.208834Z"},{"reviewer":"JAY-DINNO D'BAUTISTE","starRating":"FIVE","comment":"Very friendly, informative and professional. Highly recommended.","updateTime":"2026-02-26T02:59:17.116011Z"},{"reviewer":"Aishwarya Arun Ajgaonkar","starRating":"FIVE","comment":"We visited Surrey Location. Thomas, the Store Manager is very knowledgeable, friendly and gave us excellent customer service. Will recommend people to go to Pearle Vision. They have great choice of frames.","updateTime":"2026-02-23T14:35:44.989954Z"},{"reviewer":"Taylor York","starRating":"FIVE","comment":"I have been always impressed with every member of the team. The manager is great. They are all licensed to do eye glasses, something I had no clue about until I asked. They were very accommodating as I had to duck in and out of the store several times. I would recommend them to anyone.","updateTime":"2026-02-20T01:34:14.139870Z"},{"reviewer":"Kwami","starRating":"FIVE","comment":"I came in to get my glasses adjusted and received amazing customer service. The staff was friendly, professional, and quick to help. Thank you, Raveena, for the great experience — highly recommend this shop","updateTime":"2026-02-19T20:27:28.448486Z"},{"reviewer":"Suman Bhangu","starRating":"FIVE","comment":"The staff is very helpful. Raveena helped us. Her help was very friendly and satisfied. She is very\nknowledgeable about glasses. We are happy with her service. Looking forward to buying again. Thanks to Raveena for her help.","updateTime":"2026-02-19T18:42:31.333135Z"},{"reviewer":"Britni Rogers","starRating":"FIVE","comment":"Very nice dr easy appointment","updateTime":"2026-02-19T02:47:38.577642Z"},{"reviewer":"Tracy Ram","starRating":"FIVE","comment":"Experience and knowledgeable which was appreciated by both myself and my husband!","updateTime":"2026-02-05T01:14:10.979664Z"},{"reviewer":"Andreza Ferreira","starRating":"FIVE","comment":"Great experience! Raveena helped me put my lens back into the frame and did an amazing job. Very professional and friendly service. Highly\n\nrecommend!","updateTime":"2026-01-20T19:20:49.040329Z"},{"reviewer":"Gary Mcdonald","starRating":"FIVE","comment":"Excellent service the doctor was very thorough she explained everything so you can understand","updateTime":"2026-01-17T21:49:18.540837Z"},{"reviewer":"amartya chattopadhyay","starRating":"FIVE","updateTime":"2026-01-16T01:57:09.840169Z"},{"reviewer":"Christina Evans","starRating":"FIVE","comment":"This is my second time buying glasses here and Thomas was very helpful. He got me set up with two new pairs of glasses at a great price because my insurance isn’t that great. Very helpful, knowledgeable and enjoyable to work with.","updateTime":"2026-01-15T22:09:49.428451Z"},{"reviewer":"Sara Abushamat","starRating":"FIVE","updateTime":"2026-01-09T00:24:08.095141Z"},{"reviewer":"Rohin Aulakh","starRating":"FIVE","comment":"Thomas helped me get my first pair of glasses ever, he was very helpful and walked me through all the options. I am very happy with my glasses and the service Thomas provided","updateTime":"2026-01-05T08:57:11.757065Z"},{"reviewer":"Rupe","starRating":"FIVE","comment":"I was recommended to come here by a friend and see Thomas. He provided solid service and was very helpful .. no pressure, took his time to offer great advice and recommendations. I had such a good experience that I brought my family here for their eyeglasses purchases.","updateTime":"2026-01-03T16:24:14.382004Z"},{"reviewer":"Dan Macintosh","starRating":"FIVE","comment":"I went to Pearl vision today for my first set of glasses.\nThomas went above and beyond to explain everything I needed to know for a first timer getting glasses.\nI highly recommend anyone to go and see him for their eyewear .\nHe was funny and helped me pick out what I needed, and what would suit me.\nI tried on alot of glasses.\nHe was very knowledgeable and made my decisions educated when I knew nothing walking through the door.\nThanks for your help today Thomas and I will be back for my future needs.💯","updateTime":"2025-12-23T03:33:05.217182Z"},{"reviewer":"Yamileth Elvir","starRating":"THREE","comment":"I've gotten all my children's glasses done at this place and it's been great, but yesterday I was confused. We had the eye exam done, then I went to get a quote for the frames, and it turns out I couldn't get the glasses done yesterday. They offer a promotion for the eye exam, but you can't use the promotion on another day; it has to be the same day. And if you leave your appointment at 7 pm when the mall closes, the 50% off flyer won't be valid the next day. I was really confused, to be honest.","updateTime":"2025-12-22T05:08:05.092582Z"},{"reviewer":"Rahul Chopra","starRating":"FIVE","comment":"I got my lenses done and was attended by Sarah who was exceptional 👏\nShe was very clear in explaining me everything, thanks alot Sarah :)\nShe had a nice smile throughout my conversation with her which made me feel relaxed while asking all my questions.\n\nWould definitely recommend everyone this place and specially Sarah 👍","updateTime":"2025-12-09T23:30:33.464779Z"},{"reviewer":"Ramu Singh","starRating":"FIVE","updateTime":"2025-12-03T21:51:54.352132Z"},{"reviewer":"Jaafar Alkhayr","starRating":"FIVE","comment":"Great products and great customer service","updateTime":"2025-11-26T17:11:24.745550Z"},{"reviewer":"Pal K.","starRating":"FIVE","comment":"The staff at Pearle Vision at this location are extremely helpful and insightful. Their customer service is great, they go above and beyond. The owner takes great care in ensuring customer satisfaction!","updateTime":"2025-11-25T21:09:47.706873Z"},{"reviewer":"Emily Laprise","starRating":"FIVE","comment":"Great service! Super friendly and efficient!","updateTime":"2025-11-25T21:01:57.664097Z"},{"reviewer":"Ashley D.","starRating":"FIVE","comment":"Raveena took care of my brother and I when we came in to buy some glasses last week. She went above and beyond to make sure we were reassured and happy with our purchase. I highly recommend anyone to visit!","updateTime":"2025-11-23T03:19:04.542750Z"},{"reviewer":"Foodieatlarge Ou812!","starRating":"FIVE","comment":"Update July 2025:\nAs usual Sarah was thorough and professional.\nAlways consistent customer service and gr8 promos too! I dig their selection of Ray Bans and Calvin Klein frames.\n\nRose did an excellent job of servicing and keeping on top of my order with great professionalism and care.\nSuperb value,selection and customer service! Thomas is always prepared to go above and beyond client expectation s too! This is why I return.\n\nU should go...\nBrianm\nFoodieatlargeOU812 in google maps.","updateTime":"2025-11-22T02:30:52.110827Z"},{"reviewer":"Garibul Singh","starRating":"FIVE","comment":"Really good shop!\n\nThey are polite and really helpful.\nThey have great deals and the manager is really friendly.\n\nMost importantly, they have great frames","updateTime":"2025-11-21T00:51:29.888480Z"},{"reviewer":"Navjot Kaur","starRating":"FOUR","updateTime":"2025-11-17T15:11:12.204281Z"},{"reviewer":"Kevin","starRating":"FIVE","comment":"I came to Pearle Vision for the first time on recommendation from my optometrist. Raveena was the most kind and helpful person I could have asked for when picking out my next set of glasses. Would recommend this place to anybody!","updateTime":"2025-11-14T22:01:09.354101Z"},{"reviewer":"Amanda Empey","starRating":"FIVE","comment":"My family and I have had nothing but wonderful customer service from this pearle vision for the last 6+ years. Thank you to Thomas and staff for always being approachable and making my kids and I feel comfortable every time we come in (which is quite frequent with 4 of us in glasses) Thanks again for making our visit so smooth!","updateTime":"2025-11-14T17:11:35.577582Z"},{"reviewer":"Deoraj Mahabirsingh","starRating":"FIVE","updateTime":"2025-11-05T04:25:29.558050Z"},{"reviewer":"Mavi Toor","starRating":"FIVE","comment":"Very kind technicians . Professional service , highly recommended.","updateTime":"2025-10-26T05:04:58.562096Z"},{"reviewer":"Jason Lenny","starRating":"FIVE","comment":"Thomas is super knowledgeable and helpful with all aspects of the glasses process. Thanks!","updateTime":"2025-10-18T02:59:27.257261Z"},{"reviewer":"Travis Brownrigg","starRating":"FIVE","comment":"Great customer service help me pick out amazing frames","updateTime":"2025-10-14T16:10:04.308143Z"},{"reviewer":"Kiki Lykin","starRating":"FIVE","comment":"I've been going to this Pearle Vision for like 10 years and Thomas is always super helpful and during my last visit I had seen a set of frames a couple months ago that I liked but they didn't have them in anymore and he helped me find the ones I wanted on their website after I found similar style but not the right colour. They're always super helpful and nice","updateTime":"2025-10-13T07:18:59.580944Z"},{"reviewer":"baldev sandhu","starRating":"FIVE","comment":"Sara @ Pearl Vision, Surrey Central location is a pleasure to deal with, she’s professional with attention to detail. We have returned 3 times (every 2 years) so we can upgrade our eyewear with Sara. Greatly appreciate her expertise. Thank you Sara!","updateTime":"2025-10-08T03:09:07.164446Z"},{"reviewer":"sandpiperca","starRating":"FOUR","comment":"Staff was wonderful. Lack of hinged temples was a significant disappointment","updateTime":"2025-10-02T20:52:00.371979Z"},{"reviewer":"Ian Chao","starRating":"FIVE","comment":"Amazing people working here. Rose and Thomas are extremely helpful and wonderful to talk to. Prices are reasonable, definitely recommend this place if you’re looking for a new pair of glasses!","updateTime":"2025-10-02T02:53:51.330999Z"},{"reviewer":"Ayaan","starRating":"FIVE","comment":"Very nice community very easy to talk to and is very helpful in getting my glasses","updateTime":"2025-09-29T21:58:27.208483Z"},{"reviewer":"H H","starRating":"FIVE","updateTime":"2025-09-27T21:41:30.863538Z"},{"reviewer":"Garry Pandher","starRating":"FIVE","comment":"I was helped by Sarah with purchasing my eyewear, and she was incredibly kind and helpful. It was truly a pleasure buying glasses from her","updateTime":"2025-09-18T00:22:30.223109Z"},{"reviewer":"Preeti Khattri","starRating":"FIVE","comment":"Service by ravenna very good and she is kind and helping 🥰","updateTime":"2025-09-16T22:40:21.556393Z"},{"reviewer":"Kristine Barker","starRating":"FIVE","comment":"Customer service performed by Rose was stellar.","updateTime":"2025-09-01T21:36:09.915268Z"},{"reviewer":"Mirna Ajaj","starRating":"FIVE","updateTime":"2025-08-23T07:02:58.668746Z"},{"reviewer":"J","starRating":"FIVE","comment":"Very helpful and informative. Was able to find the glasses I liked thanks","updateTime":"2025-08-08T20:14:17.112457Z"},{"reviewer":"J Kwok","starRating":"FIVE","comment":"I was referred here by a family friend and was helped out by Thomas. He was super helpful & knowledgeable with the products, helping me pick and choose a new pair of glasses that was suitable for my style and budget. He was friendly, goes the distance for customers, does not oversell and was not pushy. The store was stocked with a good selection of frames. Of the many years that I’ve been shopping for glasses, Thomas at Pearle Vision provided the best service. I would drive out to Surrey from Vancouver any day for such excellent and impressive service. Thank you, Thomas!","updateTime":"2025-08-01T18:37:02.165521Z"},{"reviewer":"Khai Ngo","starRating":"FIVE","comment":"We came here to buy glasses for our whole family, and Thomas was incredibly helpful throughout the entire process. He provided us with options and guided us through our insurance coverage. Thanks to his support, we ended up getting 8 pairs of glasses for everyone in the family. Great service and highly recommended!","updateTime":"2025-08-01T03:39:11.357942Z"},{"reviewer":"butterchase","starRating":"FIVE","comment":"I have been going to this pearle vision (central city shopping centre) for over 15 years . Thomas ,Rose and Sarah are so knowledgeable,professional and welcoming. I purchased the new Ezen lens for eye fatigue it was truly the best suggestion. This is the first time I needed no adjustment time to my lens prescription . I will always choose pearle vision every time because I know I get the very best in every aspect of care and my purchase.","updateTime":"2025-07-27T02:44:07.583520Z"},{"reviewer":"Eve Cai","starRating":"FIVE","comment":"This is the third time I visit Pearle Vision.\nManager Thomas is really helpful and friendly.\nHe provided costing saving recommendations and recommended new lens Eyezen.\nPatient who had eye exam in Dr. Ricky Wong Optometry Clinic would get discount in Pearle Vision.\nGreat experience in Pearle Vision and great to support local business.","updateTime":"2025-07-26T01:07:40.816742Z"},{"reviewer":"S A","starRating":"FIVE","comment":"Ive been a customer since I was a child and always end up coming back despite checking other companies for glasses. This visit I had the pleasure to be helped by Sarah and Raveena who were the sweetest, most helpful and kindest people ever! They really went above and beyond. Thank you both again!","updateTime":"2025-07-23T01:12:05.120408Z"}]