[{"reviewer":"Michelle","starRating":"FIVE","comment":"Great service, thorough with explanations and option details. Quick communication. Would highly recommend!","updateTime":"2026-02-26T00:26:27.944545Z"},{"reviewer":"Suzanne H","starRating":"FIVE","comment":"I was very happy to have Ashley and Trinity help me find some frames. They were friendly and helpful in finding the right shape and color of frame that suited my face. Excellent service! Thank you.","updateTime":"2026-02-24T01:05:15.169333Z"},{"reviewer":"Kate Nickel","starRating":"FIVE","comment":"I thought the sales representative was extremely thorough and friendly (she was the sales manager at Hillside Mall location in Victoria). Both my mom and myself were so impressed. We spoke about the experience after and about how great she was. I'd been looking for glasses for quite some time and felt the experience elsewhere to be pushy or rude.","updateTime":"2026-02-19T20:02:37.713636Z"},{"reviewer":"Gabe S","starRating":"FIVE","comment":"I was there to purchase a new pair of prescription glasses. I feel I was served quite well by the young lady dealing with me and I'm very happy with the job she did. I found a pair that I like and the price was quite all right too.","updateTime":"2026-02-12T13:37:29.984966Z"},{"reviewer":"Arynne McMurray","starRating":"FIVE","updateTime":"2026-01-28T07:12:24.824832Z"},{"reviewer":"Rick mATHERS","starRating":"FIVE","updateTime":"2026-01-17T16:37:55.903276Z"},{"reviewer":"Adrienne Canty","starRating":"FIVE","comment":"I was so pleased with the excellent service that my elderly mother and I received recently at Pearle Vision Hillside. Carol-Anne was an absolute gem: her pleasant, upbeat, relaxed and patient approach in ordering and receiving the glasses was fantastic, and my mother is very pleased with her new progressives. We received similarly pleasant, efficient, and prompt service from another staffer when we stopped in a week or so later for a minor fit adjustment.","updateTime":"2026-01-11T17:27:18.796243Z"},{"reviewer":"Keona mcknight","starRating":"FIVE","comment":"My visit for new glasses went very well, quick and professional!","updateTime":"2026-01-08T15:45:23.886922Z"},{"reviewer":"Steve","starRating":"FIVE","comment":"Great service and attention to detail ensuring that my wife and I received the most appropriate set of eyeglasses,","updateTime":"2025-12-16T15:00:10.045724Z"},{"reviewer":"J B","starRating":"ONE","updateTime":"2025-12-13T03:36:18.944525Z"},{"reviewer":"Kristian Aurucci","starRating":"FIVE","comment":"Excellent service and a variety of choices for glasses","updateTime":"2025-12-12T07:12:24.869547Z"},{"reviewer":"Mike Paprocki","starRating":"FIVE","comment":"First time shopping for glasses in 25 years. Great experience here. Excellent service. Would definitely recommend.","updateTime":"2025-12-12T00:21:12.092618Z"},{"reviewer":"Colleen Deroache","starRating":"FIVE","comment":"Staff were quick to help. They helped me get an eye exam within a few days and helped me get the glasses I wanted at reasonable prices.","updateTime":"2025-12-05T15:19:02.962866Z"},{"reviewer":"Chris Snow","starRating":"FIVE","comment":"Dec 03/25 UPDATE:\nGot my glasses after a \"second opinion\" exam I had to get from Pearl (mentioned below)...I have never had a more perfect set of glasses. 5-star review stands, absolutely and without question!\n----------\n\nLove this place...my first time coming, I brought in a script from another optometrist, Pearl happily made the glasses, but the script was all kinds of wrong. Had to pay for another exam at Pearl (which is sucks cause I just had one lol, but that's not Pearl's fault), and the Optometrist was all kinds of great...even did some correcting I was told by an optometrist a few years ago wasn't able to be done.\n\nNo-pressure sales. Nothing but incredibly helpful and friendly.\n\nNot a bad thing to say about my visits.","updateTime":"2025-12-04T00:33:54.576445Z"},{"reviewer":"Chris O'Connor","starRating":"FIVE","comment":"The best","updateTime":"2025-12-02T23:35:43.434588Z"},{"reviewer":"Daniela Gallegos Dupuis","starRating":"FIVE","comment":"Trevor, assisted me profesional and exemplary service","updateTime":"2025-11-19T21:34:01.018418Z"},{"reviewer":"jes","starRating":"FIVE","comment":"Carol Anne was fantastic – very knowledgeable, cheerful, non-judgemental, and caring. She gave me an incredible deal which suited my teensy budget! I was shown various frame styles and their price-points. Carol Anne used a digital eye ruler to precisely measure my pupillary distance and eye/head movement so that the lenses/frames would be customised. I feel this is an important aspect of having a hands-on service when ordering lenses and frames (in contrast to doing it online). They'll be ordered from Essilor Canada (Mtl) , which is highly ranked.\nMy experience at Pearle Vision Hillside was very very satisfying.\nFive stars! Highly recommended.","updateTime":"2025-11-13T21:30:06.637277Z"},{"reviewer":"Maria Aguirre","starRating":"FIVE","updateTime":"2025-10-22T14:42:09.011865Z"},{"reviewer":"Mohammed Fahad","starRating":"FIVE","comment":"Ashley has been really helpful! Honestly Made my day with her excellent service! Also they have amazing range of products! Will definitely visit again!!","updateTime":"2025-10-16T18:05:07.745067Z"},{"reviewer":"Ma Marilyn Chamberlain","starRating":"FIVE","updateTime":"2025-09-17T02:26:24.495348Z"},{"reviewer":"Laurette Ramsey","starRating":"FIVE","updateTime":"2025-09-16T01:07:07.403076Z"},{"reviewer":"Michelle Cox","starRating":"FIVE","comment":"Carol Anne is the most amazing and knowledgeable sales person and manager I have ever met. She is caring and funny and extremely detailed in her assessment and fitting of glasses and their fit and functionality. She deserves an award for her dedication to helping people.","updateTime":"2025-09-05T01:04:31.219038Z"},{"reviewer":"Ben Black","starRating":"FIVE","comment":"The staff here are amazing so I keep on coming back. This was my third pair of glasses purchased. Staff are knowledgeable, approachable and just generally make the experience of getting new eye-wear easy. They also make excellent recommendations to me (at no extra cost) which make my eye-wear better fitted to meet my needs. It shows they care and I am not just another sale.","updateTime":"2025-08-28T20:21:32.805076Z"},{"reviewer":"Smeet Patel","starRating":"FIVE","comment":"Carol is the best sales person. Period. Gracious, always smiling, ready to answer your questions. 10/10 ask for Carol","updateTime":"2025-08-20T23:41:20.606682Z"},{"reviewer":"M D","starRating":"FIVE","comment":"I needed to have one of the nose pads on my glasses fixed, and the gentleman at the store replaced them both for free. What a wonderful service !!! I recommend this business highly, as personal SERVICE is something others do not provide. The product and selection is also awesome, as I am still wearing glasses I got from them years ago.","updateTime":"2025-08-15T18:57:56.298524Z"},{"reviewer":"Garry Groth","starRating":"FIVE","comment":"Couldn’t be happier with not just the service but pricing. Versace product can be difficult to work with however this place made it simple and affordable for me. Thank you so very much for amazing customer service and always prompt on giving me answers right away.","updateTime":"2025-08-08T17:32:47.896714Z"},{"reviewer":"Norrie Froman","starRating":"FIVE","updateTime":"2025-08-08T17:15:30.325264Z"},{"reviewer":"Janine Dukes","starRating":"FIVE","comment":"Great selection. Super friendly staff.","updateTime":"2025-07-22T19:19:53.453020Z"},{"reviewer":"Daryle Cosgrove","starRating":"FIVE","comment":"My mom's arm of her glasses came apart from the frame. So we needed some repairs. My first stop was Specsavers in Hillside Centre. The young women in there didn't know much and suggested we take them back to where they were first purchased (Mayfair Optometric) many years ago. So, Pearle Vision was right across the aisle from SS and I dropped in there. A woman named Trinity - plenty of experience here - served me and within minutes had the glasses fixed. And when I asked about fees she said 'we don't charge for repairs/maintenance.' What a nice surprise!","updateTime":"2025-07-21T19:42:45.418504Z"},{"reviewer":"Howard Slater","starRating":"FIVE","comment":"Good people, great service.","updateTime":"2025-07-16T02:28:50.522449Z"},{"reviewer":"Samantha Froman","starRating":"FIVE","comment":"Love the friendly atmosphere and wonderful customer service that I always receive from the staff at Pearl Vision! Thank you ☺️","updateTime":"2025-07-15T08:49:06.453745Z"},{"reviewer":"Cindi Adams","starRating":"FIVE","comment":"Went in for a routine eye exam. The initial eye tests were quick and easy, the receptionist was very nice. I saw Dr. Gil and she was really nice and professional. She would say everything that she was doing, so you knew exactly what was happening. The exam covered a lot. They did more here than I've ever had done at any other place. It made me feel that they were really taking the time to make sure everything it was done right. I have always loved Pearle Vision, I can't recommend them enough.","updateTime":"2025-07-13T03:21:41.332099Z"},{"reviewer":"Laura Hobden","starRating":"FIVE","comment":"I highly recommend Pearle Vision to anyone who wants good quality glasses. They went above and beyond in customer service to make sure I was 100% satisfied with my new glasses.\nAnd I do love my new glasses. I recommend them to all my friends and family. Thanks you all.","updateTime":"2025-07-03T17:11:07.681320Z"},{"reviewer":"Jeanmaurice Stackard","starRating":"FIVE","updateTime":"2025-07-02T13:22:16.373800Z"},{"reviewer":"Antonio Navarro Vieira","starRating":"FIVE","comment":"Awesome experience ! Manager there was awesome (can’t remember her name )! She made me feel welcome In seconds and was super Patient and kind as well","updateTime":"2025-06-27T19:55:30.934871Z"},{"reviewer":"Skye McLean","starRating":"FIVE","comment":"Awesome service and gave me a tonne of options! The clinic attached was very great too and billed my insurance company as well which was super convenient.","updateTime":"2025-06-21T07:57:13.832714Z"},{"reviewer":"Judith Kovats","starRating":"FIVE","updateTime":"2025-05-20T19:05:19.303325Z"},{"reviewer":"Susannah Mckee","starRating":"FIVE","comment":"Carol-Anne was helpful, friendly and gave good advice and great pricing.\nThankyou!","updateTime":"2025-03-12T23:43:26.576654Z"},{"reviewer":"M. Elizabeth Sheehan","starRating":"FIVE","updateTime":"2025-03-10T19:47:56.581370Z"},{"reviewer":"Natasha Mccarthy","starRating":"FIVE","updateTime":"2025-02-27T19:59:45.959289Z"},{"reviewer":"Harjit Kaur","starRating":"ONE","comment":"Had my reading glasses done not happy at all, went back after few wk No one helped me what a waste of my $$$.","updateTime":"2025-02-17T13:47:30.040039Z"},{"reviewer":"Diana K S","starRating":"FIVE","updateTime":"2024-12-10T02:30:22.941841Z"},{"reviewer":"Jodi Oystrick","starRating":"FIVE","comment":"I went in on Friday night needing some help restringing my glasses when I fell and fractured my ankle and did a face plant. Carol and Thomas were absolutely amazing. I have been there for years for glasses, but there help with this went above and beyond!","updateTime":"2024-12-08T18:13:49.243865Z"},{"reviewer":"phil Bates","starRating":"FOUR","comment":"Great selection of Eyewear, friendly service.","updateTime":"2024-11-04T01:15:34.893453Z"},{"reviewer":"Casey Murray","starRating":"FIVE","comment":"Absolutely fantastic experience at Pearle Vision! Can’t recommend Trevor, Carol-Anne, or anyone else who works there more! They truly work hard for everyone who comes in the door and make glasses shopping easy","updateTime":"2024-11-03T17:02:35.200876Z"},{"reviewer":"Emil Wessner","starRating":"FIVE","comment":"Friendly and knowledgable, I am quite happy with my new glasses.","updateTime":"2024-09-13T21:55:04.630102Z"},{"reviewer":"Thomas Heslop","starRating":"FIVE","comment":"Unbelievable customer service and care…. The management and staff are beyond accommodating every time I go in there…. I highly recommend them","updateTime":"2024-08-26T22:29:19.295118Z"},{"reviewer":"James Willis","starRating":"FIVE","comment":"This is my 3rd time coming here for my eye glasses and I don't intend on changing that. These guys have always been great and their prices are reasonable. I've had wonderful service from Trevor and today again from Gabriella. The entire experience was great. I would recommend this place to anyone.","updateTime":"2024-08-15T03:04:23.238884Z"},{"reviewer":"KM M","starRating":"FIVE","comment":"Great customer service, Carol Anne was terrific!","updateTime":"2024-08-11T06:00:57.027264Z"},{"reviewer":"Glenn Pritchard","starRating":"FIVE","comment":"Excellent service by the staff especially Carol. The time it took from exam to glasses was less than two weeks and I must commend them on the professionalism. Well done!!!!! More than 5 stars!!!","updateTime":"2024-07-11T20:56:02.879894Z"}]