[{"reviewer":"Jerson Manabat","starRating":"FIVE","comment":"Monah deserves recognition for her excellent customer service, and I want to commend her for it. She is very accommodating and answers all our questions. She is bubbly and friendly. Good job Monah.","updateTime":"2025-10-02T11:29:46.524087Z"},{"reviewer":"juvie ann benitez","starRating":"FIVE","comment":"Great service! The staff were very accommodating and helpful. I felt well taken care of during my visit.","updateTime":"2025-09-26T23:47:40.664099Z"},{"reviewer":"Patricia Gaddi","starRating":"FIVE","comment":"I had such a great experience with Mona! She went above and beyond to help me get the perfect pair of glasses with my prescription. She was patient, knowledgeable, and made the whole process so smooth and stress-free. Even rushed in my glasses in time for my coning vacation!! She answered all my questions, explained my options clearly, and made sure I felt confident with my choice. Thanks to the amazing customer service, I walked away not only with the right glasses but also with a really positive experience. Highly recommend!\n\nAlso she recommended red transitions that looked so amazing with the frame i got!!","updateTime":"2025-09-24T23:26:39.497587Z"},{"reviewer":"Yuan Tian","starRating":"FIVE","comment":"Love was super kind and really knew her stuff. Very eager to help and made the whole experience easy and pleasant. Great service at Pearle Vision in Polo Park location.","updateTime":"2025-09-24T18:03:44.200776Z"},{"reviewer":"Victoria B","starRating":"TWO","comment":"They seem to overbook for eye exams. People before me said they’ve been waiting an hour. I’ve now been here 30+ minutes past my appointment time and still waiting.. Pretty unprofessional. Oh, and won’t give you your PD unless you buy glasses there after you pay for your exam! lol!!","updateTime":"2025-09-19T22:50:40.259450Z"},{"reviewer":"TL","starRating":"FIVE","comment":"Dr. Akhimide was very helpful and took the time to explain everything to me in detail during my eye exam. She answered all of my questions and concerns with patience and kindness. She was very pleasant, and I would highly recommend her to anyone.\n\nAfter my appointment, I purchased my glasses and Julie helped me choose the right pair. She was very nice, patient, and knowledgeable, making the process easy and enjoyable.","updateTime":"2025-09-06T23:12:27.309686Z"},{"reviewer":"Jane Aguilar","starRating":"FIVE","comment":"Great experience at Pearle Vision Polo Park. Love is the sales associate that helped me guided me and picking the right glasses for me. Customer service is great!","updateTime":"2025-09-05T23:23:05.033868Z"},{"reviewer":"Steve Johnston","starRating":"FIVE","comment":"Very welcoming and helpful staff that made our purchase experience very easy and totally enjoyable. Thanks!","updateTime":"2025-08-28T19:22:41.587286Z"},{"reviewer":"nina alerta","starRating":"FIVE","comment":"amazing experience! Fil was so helpful and sweet! and they had loads of different frames to choose from!","updateTime":"2025-08-28T18:01:24.850581Z"},{"reviewer":"Tin","starRating":"FIVE","comment":"I appreciate how professional the staff at Pearle Vision Polo Park were. I was greeted with smiles and treated with warmth. Janet made sure my measurements were precise. I was given as much time and information I needed to decide on what type of progressive lens was perfect for me. Thanks again Janet!","updateTime":"2025-08-21T01:36:35.139056Z"},{"reviewer":"Curt Speelman","starRating":"FIVE","comment":"Great service. Staff was very upfront, personal. Helped me and my son out, told us the deal. Told us of the warranties and pricing. Great service, will go back again.","updateTime":"2025-08-20T22:26:05.147859Z"},{"reviewer":"Charlene Anderson","starRating":"FIVE","comment":"They are very knowledgeable on the product and knew which lens that would work best for me. And also friendly9","updateTime":"2025-08-18T19:00:37.888527Z"},{"reviewer":"Carrie Carrie","starRating":"ONE","comment":"The Garden City branch has much better option with the glasses.","updateTime":"2025-08-13T18:47:24.501361Z"},{"reviewer":"Owen Ready","starRating":"FIVE","comment":"Love helped me out and she provided great service.","updateTime":"2025-08-13T01:53:25.633195Z"},{"reviewer":"Carla L","starRating":"FIVE","comment":"Thank you Mona for adjusting my frames. My frames became loose so I brought it here and Mona fixed it.","updateTime":"2025-08-12T16:18:58.783326Z"},{"reviewer":"Kristine de Vera","starRating":"FIVE","comment":"MONA\n- very helpful\n- she carefully explain and auggested what you needed\n- I highly recommended her\n\nLook for Mona when you stop by at Pearl Vision Polo Park","updateTime":"2025-08-11T23:34:04.232012Z"},{"reviewer":"Regie Labao","starRating":"FOUR","updateTime":"2025-08-09T00:19:04.357160Z"},{"reviewer":"Marissa Sta Ana","starRating":"FIVE","comment":"Very accommodating staff & doctor highly recommend","updateTime":"2025-08-07T11:53:27.763160Z"},{"reviewer":"Flavio Fonseca","starRating":"FIVE","comment":"I finally got my glasses re-done perfectly. They fit so nice and the technician who attended me was so professional and nice.\n\nThank you,\n\nFlavio Fonseca\nAug 6, 2025","updateTime":"2025-08-06T19:51:34.163325Z"},{"reviewer":"rein villanueva","starRating":"FIVE","comment":"Mona provided an awesome customer service explaining, things and articulately suggestted options for the bettermen of the customer...keep up the good work!!!","updateTime":"2025-08-03T00:31:24.850627Z"},{"reviewer":"Parwinder Kaur","starRating":"FIVE","comment":"Nobody cared more about my glasses than Lovepreet :) She is the sweetest person and super helpful.","updateTime":"2025-08-01T23:56:06.314153Z"},{"reviewer":"rachel Pasague","starRating":"FIVE","comment":"Mona is so good and very accommodating with my family. She was able to help with our needs. Her superior customer service skills really ensured that our purchase was well worth our time and money. Highly valuable staff.","updateTime":"2025-07-30T02:13:36.093679Z"},{"reviewer":"Sukhneet Kaur Brar","starRating":"FIVE","comment":"Lovepreet was incredibly helpful and patient while I chose my new frames. Excellent service!","updateTime":"2025-07-30T00:49:13.448331Z"},{"reviewer":"Singh","starRating":"FIVE","comment":"Lovepreet at Pearle Vision provided exceptional service! She was knowledgeable, helpful, and went above and beyond to ensure I found the perfect solution. I'm thoroughly impressed and would highly recommend her.","updateTime":"2025-07-30T00:38:52.502068Z"},{"reviewer":"kristina arambulo","starRating":"FIVE","updateTime":"2025-07-29T16:05:18.577066Z"},{"reviewer":"Hannah P","starRating":"FOUR","comment":"Love assisted me with my prescription glasses, she was Friendly and approachable.","updateTime":"2025-07-28T23:20:54.379168Z"},{"reviewer":"Diane Poblete","starRating":"FIVE","comment":"Had a good experience finding and purchasing my glasses! Love helped me with the details of my purchase and was super kind and helpful!!","updateTime":"2025-07-27T21:52:42.103274Z"},{"reviewer":"Кирилл","starRating":"FIVE","comment":"(Translated by Google) Nice pressure\n\n(Original)\nNice survese","updateTime":"2025-07-27T18:06:21.732915Z"},{"reviewer":"Miguela Doctora","starRating":"FIVE","comment":"Whenever my whole family need to change our eye glass, we always want Mona to handle our account. She is very friendly, approachable and was able to explain to us clearly and simple about any of our questions.","updateTime":"2025-07-27T02:45:15.505908Z"},{"reviewer":"elmer alexander II sta. ana","starRating":"FOUR","comment":"Love from polopark, offered every option, she was very helpful","updateTime":"2025-07-26T22:39:38.078073Z"},{"reviewer":"Amelia Robertson","starRating":"FIVE","comment":"Love was very helpful in finding my awesome pair of glasses.\nLove is very awesome and very approachable living person.","updateTime":"2025-07-24T23:55:42.398752Z"},{"reviewer":"yosan niguss","starRating":"FIVE","comment":"Love was very helpful and kind","updateTime":"2025-07-24T23:30:39.420874Z"},{"reviewer":"Febie Socorro","starRating":"FIVE","updateTime":"2025-07-13T22:06:58.162446Z"},{"reviewer":"Josh Laguerta","starRating":"FIVE","comment":"Mona was incredibly welcoming and helpful throughout my entire visit. She took the time to thoroughly explain each detail and carefully walked me through every step of the process involved in getting a new pair of glasses. Her professionalism and friendly attitude made the experience smooth and comfortable from start to finish. Thank you Mona!","updateTime":"2025-07-12T00:47:50.661021Z"},{"reviewer":"Christian Martinez","starRating":"FIVE","updateTime":"2025-07-09T22:55:25.930447Z"},{"reviewer":"Jonathan Felipe","starRating":"FIVE","comment":"Dawn was very helpful when we were at the store especially on the billing of the two insurances that I and my partner have. She knows what she's doing and answered all of our questions confidently.","updateTime":"2025-07-04T22:53:29.627154Z"},{"reviewer":"Patrick Burr","starRating":"FIVE","comment":"Went in for new lenses, left with two new pairs! Julie is a total gem to deal with! I wanted new lenses for old frames and was able to get twists for slightly more than my lenses thanks to her strange other right direction! 110% recommend!","updateTime":"2025-06-27T03:56:55.870936Z"},{"reviewer":"Ian Marshall","starRating":"FOUR","comment":"The staff at Pearle Vision Polo Park are very friendly, professional and helpful in selecting glasses and explaining lens options. They are patient and you don't feel rushed. The two for the price of one offer also provides great value.","updateTime":"2025-06-27T02:39:08.350382Z"},{"reviewer":"Paz","starRating":"FIVE","comment":"My first time at Pearle Vision Polo Park for prescription glasses, and I had a great experience! I was assisted by Mona, who provided excellent service. She was thorough and explained everything clearly, especially with progressive lens selection. I also took advantage of their buy-one, get-one promo. Five stars aren't enough – highly recommend!","updateTime":"2025-06-26T21:57:12.401205Z"},{"reviewer":"Tyler Smerek","starRating":"FIVE","comment":"Dealt with Mona for some prescription sunglasses. She was extremely helpful and informative and got them done very quickly for me. If you want great customer service go see Mona","updateTime":"2025-06-25T21:26:33.840936Z"},{"reviewer":"Jerah Andool","starRating":"FIVE","comment":"Love was good","updateTime":"2025-06-25T00:52:33.760401Z"},{"reviewer":"Shoyo hinata","starRating":"FIVE","comment":"Love was very helpful!","updateTime":"2025-06-24T01:40:22.548837Z"},{"reviewer":"Lorena Sydenham","starRating":"FIVE","updateTime":"2025-06-21T00:08:21.537359Z"},{"reviewer":"Chanchal Sharma","starRating":"FIVE","comment":"Excellent service by Lovepreet","updateTime":"2025-06-20T23:45:55.035689Z"},{"reviewer":"AkoSiG AkoSiG","starRating":"FIVE","comment":"Love my new set of eyeglasses and sunglasses! Mona was very patient with me while I try to look for the glasses I'd like. I'd say she helped me see clearly now!","updateTime":"2025-06-19T04:08:35.319568Z"},{"reviewer":"Glen Marcelo","starRating":"FIVE","comment":"Love is approachable and she is able to clarify things and make things easy for the customer if they have any questions.","updateTime":"2025-06-19T01:17:50.068463Z"},{"reviewer":"Phoemela Miranda","starRating":"FIVE","comment":"Went to Pearle Vision to get a new pair of sunglasses and regular glasses. Mona was there to answer all my questions and provide amazing customer service. Her consultation and advice for choosing the best frames / lenses made the whole process smooth and enjoyable. Will definitely come back!","updateTime":"2025-06-16T16:06:57.411656Z"},{"reviewer":"Vanessa Soriano","starRating":"FIVE","updateTime":"2025-06-10T02:24:21.321360Z"},{"reviewer":"Dennis","starRating":"FIVE","comment":"Great service and very prompt service. I've been dealing with them for years and have been very happy with everything.","updateTime":"2025-06-07T14:35:10.357483Z"},{"reviewer":"Carla Cez Mari Labadan","starRating":"FIVE","comment":"Mona assisted us with my husband’s prescription sunglasses. She gave us different options. The transaction was smooth. There’s a lady who also assisted me with my contact lens. They both helped us get what we need before we left for vacation. Big thanks to them. The offer they have for eyeglasses is worth it too. Will definitely come back.","updateTime":"2025-06-07T02:10:57.977270Z"}]