[{"reviewer":"alissa dugas","starRating":"FIVE","comment":"(Translated by Google) Excellent service! I recommend it 100%!\n\n(Original)\nTrès bon service ! Je recommande à 100% !","updateTime":"2026-03-14T20:18:37.598159Z"},{"reviewer":"Kellie Bliss","starRating":"FIVE","comment":"Great experience at pearl vision with Michel.\nVery knowledgeable, friendly and professional.\nWe have been dealing with them for years and will continue to.\nHighly recommend Pearl Vision Champlain Mall Dieppe.","updateTime":"2026-03-13T20:42:52.004504Z"},{"reviewer":"Isabel Pereira","starRating":"FIVE","comment":"Always a great experience shopping here! Michel is great and always helpful:)","updateTime":"2026-03-13T11:52:59.123466Z"},{"reviewer":"郝铁钟","starRating":"FIVE","comment":"(Translated by Google) Thank you Mr. Michel for your service!\n\n(Original)\nMerci Monsieur Michel pour votre service!","updateTime":"2026-03-11T21:29:34.352650Z"},{"reviewer":"Matthieu Caissie","starRating":"FIVE","comment":"Its the 3rd pair of glases my wife and I buy at this location. Great service, prices are competitive. Good selection. I've bought from 4 other stores and Pearl is my favorite to date.","updateTime":"2026-03-04T01:32:45.584718Z"},{"reviewer":"Connie and Frank Conte","starRating":"FIVE","comment":"We found our experience to be very positive, our rep was friendly, knowledgeable and very easy to work with.","updateTime":"2026-03-03T17:25:48.721580Z"},{"reviewer":"Ochuwa Momoh George","starRating":"FIVE","comment":"Bridget, the licensed optician that attended to me in the Champlain Mall office was awesome. Very professional and highly resourceful. I recommend Pearle Vision to anyone wanting excellent service ❤️","updateTime":"2026-03-02T21:37:18.951265Z"},{"reviewer":"Cathy Jin","starRating":"ONE","comment":"The store was in complete chaos.\n\nThe first sales associate who approached me spoke so softly that I could barely hear what she was saying, making communication very difficult. She then indicated that she did not want to assist me and simply walked away.\n\nA second male sales associate briefly showed me their products, but the interaction felt rushed and dismissive.\n\nI genuinely don’t understand the purpose of having staff on the floor if they are either unwilling or not properly trained to provide customer service.\n\nOverall, I was quite shocked by the experience.","updateTime":"2026-02-28T20:03:16.432814Z"},{"reviewer":"Carl MacKenzie","starRating":"FIVE","comment":"Marcia, the store manager served us. Excellent service, excellent knowledge, took her time to help us and answer all of our questions. Thank you!","updateTime":"2026-02-26T22:50:06.031705Z"},{"reviewer":"Dominic Cormier","starRating":"FIVE","updateTime":"2026-02-26T10:51:06.248876Z"},{"reviewer":"Michel Berthe","starRating":"FIVE","comment":"Marcia was very helpful in helping me select the correct frames and lenses for my needs.\nShe is very knowledgeable and she explained things so my wife and I could understand.","updateTime":"2026-02-18T17:27:39.479229Z"},{"reviewer":"Joice Egbo","starRating":"FIVE","comment":"Been using pearl vision over the years and I must commend their services. Always at the top of their services to keep clients satisfied. After sale services, it's another thing that gives me the confidence to trust their recommendations and offers!.\nShout to Christine, Brain & the Store Manager - Marcia on our last visit, thank you for assistance.","updateTime":"2026-02-15T05:44:40.629142Z"},{"reviewer":"Julie Deveau","starRating":"FIVE","comment":"Marcia is a doll !!!\nLove this store !!","updateTime":"2026-01-27T02:25:49.142624Z"},{"reviewer":"Corey Allain","starRating":"FIVE","comment":"Friendly, speedy and capable. Always a pleasure to stop in to grab new glasses. My favorite glasses store in town. Update: It was time for renewal and the process was seamless. Exceptional service.","updateTime":"2026-01-20T18:03:27.069242Z"},{"reviewer":"Karun Sebi","starRating":"THREE","comment":"The level of service and follow‑up fell short of what we expected. The “don’t‑care” attitude we encountered left us feeling undervalued as a customer.","updateTime":"2026-01-10T21:34:57.141314Z"},{"reviewer":"Abhishek Sharma","starRating":"ONE","comment":"Very bad service as they said we gonna receive our order in one week and specially told them that its a birthday gift even after 2 weeks still making excuses.","updateTime":"2026-01-10T17:54:38.178534Z"},{"reviewer":"Gayle Winger","starRating":"THREE","comment":"I bought new glasses here. And when it came to fitting them, they never even checked anything. I couldn't even read because the line was so a small where they had put my bifocal. Not a very good place to get eyeglasses","updateTime":"2026-01-04T14:24:40.606565Z"},{"reviewer":"Everett McGarrigle","starRating":"FIVE","comment":"I initially called and inquired about purchasing a set of prescription lenses for my META Ray-Bans. The person on the other end of the phone, I'm not sure of his name but he was very informative very helpful and encouraged me to come into the store. I entered the store and was immediately greeted by Michel. He was extremely helpful. He answered every question I threw at him. He had also offered some really good recommendations when it came to which prescription lenses I should pick for my META AI glasses. He made it a very pleasant shopping experience. No pressure to buy anything no pushy sales tactics. I would 100% recommend visiting the Pearle Vision location in the Champlain Mall in Dieppe New Brunswick. This was my very first experience with Pearle Vision and I was not disappointed. I definitely will be back.👍😎","updateTime":"2025-12-20T01:08:00.419986Z"},{"reviewer":"Hana Bakour","starRating":"FIVE","comment":"(Translated by Google) Marcia Boudreau was very kind and helpful when I visited Pearle Vision. She assisted me by taking back my glasses.\n\nThank you for this wonderful experience 😊\n\n(Original)\nMarcia Boudreau était très aimable et bienveillante lorsque j’ai visité Pearle Vision. Elle m’a aidé en reprenant mes lunettes.\nMerci pour cette belle expérience 😊","updateTime":"2025-12-07T01:22:02.640454Z"},{"reviewer":"Madison Lutes","starRating":"FOUR","comment":"Their service is absolutely amazing and beyond the kindest staff I definitely love this place however with their recent changes it’s harder to find glasses due to limited options I’ll still go back though","updateTime":"2025-12-02T16:05:15.804519Z"},{"reviewer":"Bridget Kiven","starRating":"FIVE","updateTime":"2025-11-27T12:05:31.833608Z"},{"reviewer":"Aline Daigle","starRating":"FIVE","comment":"(Translated by Google) Excellent service. Competent and professional staff. Appointment given within a reasonable timeframe.\n\n(Original)\nTrès bon service. Personnel compétant et professionnel. Vue dans un délais raisonnable.","updateTime":"2025-11-25T01:42:12.592989Z"},{"reviewer":"Cindy Cormier","starRating":"FIVE","comment":"Best service ever !!!\nThanks","updateTime":"2025-11-13T23:54:44.753843Z"},{"reviewer":"Mr. Moonshine","starRating":"FIVE","updateTime":"2025-11-08T19:10:17.677022Z"},{"reviewer":"Connor Good","starRating":"FIVE","comment":"We have been going to Pearle Vision for years. The staff are very knowledgeable and friendly. The prices are very good also.","updateTime":"2025-11-06T21:03:47.991279Z"},{"reviewer":"Michael Steeves","starRating":"FIVE","comment":"Top notch and helped me solve all my questions and issues.","updateTime":"2025-10-28T00:35:17.364706Z"},{"reviewer":"Vinay Kumar","starRating":"FIVE","comment":"Im in the process of getting my fiest pair of progressive glasses and started interacting with the store manager Marcia Bodreau. She helped me make the right decisions while patiently listening to my concerns and requirements. The genuine interest she shows in her clients is really book worthy. A true professional who knows what she's talking about, serving clients with the best of intentions. . . Im glad she is handling my case.","updateTime":"2025-10-27T19:53:15.182718Z"},{"reviewer":"Cory Rushton","starRating":"ONE","comment":"Ill NEVER get anything there again. Took almost 3 weeks for a basic pair of glasses. Unbelievably frustrated.","updateTime":"2025-10-02T17:02:25.254445Z"},{"reviewer":"Norm Thebeau","starRating":"FIVE","comment":"Recently bought a pair of Meta glasses. Started with a phone call for some initial questions, then an in person visit to buy and now a warranty issue. All the interactions with store staff were excellent, friendly and professional. In particular, Michel was excellent to work with and made my warranty issue seamless and easy to work through. Well done!","updateTime":"2025-09-20T16:48:46.085348Z"},{"reviewer":"Louis Wilby","starRating":"FIVE","comment":"Great Service, and great attention to detail from Michel Cormier. He was courteous and very knowledgeable. Thank you Michel","updateTime":"2025-09-15T13:47:06.860750Z"},{"reviewer":"IFEOMA ENWELUMIBEANU","starRating":"FIVE","comment":"Dora @ the store in Champlain mall is the best customer service rep I have ever encountered. I enjoy visiting the store. Cheers to Pearle Vision.","updateTime":"2025-09-11T18:44:56.396845Z"},{"reviewer":"Dave O'Marra","starRating":"FIVE","comment":"Great service from Michel. Looked up my previous purchase and we ordered a new pair for my new prescription","updateTime":"2025-09-08T14:16:40.202551Z"},{"reviewer":"Olatilewa Shodeinde","starRating":"FIVE","comment":"I was at the Pearle Vision office at the Champlain mall to adjust my Glasses today 5th September 2025. The on staff team was great and supportive. Courtney the lady who adjusted my glasses did a great job. She took my glasses, saw the problem, fixed it and returned it back to me in less than 10mins. That is great after sale service.\n5 stars for response\n5 stars for result.\nMy glasses feels snug, and I feels so good I want to kiss myself:)\nThank you.\n\nOlatilewa Shodeinde.","updateTime":"2025-09-05T18:10:14.684685Z"},{"reviewer":"Jonathan Boudreau","starRating":"FIVE","comment":"Great service, everyone was very friendly","updateTime":"2025-08-30T03:48:07.604693Z"},{"reviewer":"Ryan Samson","starRating":"FIVE","updateTime":"2025-08-27T15:15:38.775793Z"},{"reviewer":"S F","starRating":"FIVE","comment":"I've been going here for awhile and so is my son. The people working there are awesome and so helpful.","updateTime":"2025-08-17T22:23:23.334573Z"},{"reviewer":"Karine Veilleux","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision. Marcia was the one who helped me, and she was friendly, knowledgeable, and incredibly patient. She took the time to answer all my questions and made sure I found exactly what I needed. The whole process was smooth and pleasant. Thank you, Marcia, for the outstanding service!","updateTime":"2025-08-14T13:08:34.884754Z"},{"reviewer":"Logan Sweeney","starRating":"FIVE","comment":"Great aesthetic! Went there with my aunt to restore some vintage glasses she gifted to me. We were met with the nicest clerk Marcia who worked some magic and fixed them brand new.\nThank you very much for the amazing service!","updateTime":"2025-08-01T21:57:00.116545Z"},{"reviewer":"Richard Plaster","starRating":"FIVE","comment":"I had a very good experience in this store. They have an attractive inventory of frames and the salesperson was very helpful. I would recommend this store.","updateTime":"2025-07-23T10:37:29.304937Z"},{"reviewer":"Ladji sekou Doucoure","starRating":"FIVE","comment":"(Translated by Google) It was good\n\n(Original)\nC était bon","updateTime":"2025-07-21T16:03:25.262444Z"},{"reviewer":"Tina Kumpf","starRating":"FIVE","comment":"Sarah provided exceptional service, took her time suggesting options and walking through the process. Thank you very much Sarah!","updateTime":"2025-07-17T22:45:40.089649Z"},{"reviewer":"Mohit Kumrah","starRating":"FIVE","comment":"Amazing service","updateTime":"2025-07-17T00:11:05.534243Z"},{"reviewer":"Bárbara Paixão","starRating":"FIVE","comment":"Marcia was absolutely amazing! She helped me choose the perfect sunglasses and eyeglass frames, and patiently explained the differences between the lens options. She also made sure I understood which lenses would best match what I was used to with my old glasses. I loved the whole experience and highly recommend this store!","updateTime":"2025-07-10T15:21:30.193028Z"},{"reviewer":"Jim McWilliams","starRating":"FIVE","comment":"Associate Marcia is top notch. Best customer service","updateTime":"2025-07-03T23:23:41.851875Z"},{"reviewer":"daisy wage","starRating":"FIVE","comment":"Listelle is knowledgeable and super nice. She suggests what’s best for the customer. My family and I always go to Pearle Vision for our eyeglasses need since 2021 and I would also recommend Pearle Vision to my friends.","updateTime":"2025-07-01T22:04:45.914584Z"},{"reviewer":"C B","starRating":"FIVE","updateTime":"2025-07-01T21:11:35.649895Z"},{"reviewer":"trudy andrews","starRating":"FIVE","comment":"Excellent service. Fast and efficient, very energized staff!","updateTime":"2025-06-26T21:05:43.200951Z"},{"reviewer":"Linda Juergens","starRating":"FIVE","updateTime":"2025-06-24T19:37:40.049648Z"},{"reviewer":"Rosine BURANGA","starRating":"FIVE","updateTime":"2025-06-19T14:30:38.611504Z"},{"reviewer":"Muskaan Laroiya","starRating":"FIVE","comment":"Fair prices & amazing service! Thank you Dora and Marcia for your help☺️","updateTime":"2025-06-16T20:11:38.808699Z"}]