[{"reviewer":"Maria Carneiro","starRating":"FIVE","comment":"We travel from Toronto to Cobourg just to visit Pearle Vision — the glasses selection is amazing, and the service is always excellent. The staff are knowledgeable, patient, and genuinely helpful. Totally worth the trip every time!","updateTime":"2025-09-16T18:03:23.728076Z"},{"reviewer":"Greg","starRating":"FIVE","comment":"Dr. Patel was the first eye doctor that explained everything to me in language I understood and took the time to explain each procedure with images to allow me to fully comprehend what I was looking at. I will be going to see him and his team exclusivly.","updateTime":"2025-08-27T17:42:35.974578Z"},{"reviewer":"Erin Hunter","starRating":"FIVE","comment":"My daughter lost her glasses on a ride at Wonderland… they were so prompt & understanding of this situation - I would highly recommend!","updateTime":"2025-08-23T21:23:03.695824Z"},{"reviewer":"David Wills","starRating":"FIVE","comment":"An excellent experience. Kira was attentive and helped reserve a frame that I had trouble finding. Service was a great combination of friendly and professional.","updateTime":"2025-08-16T20:00:21.393578Z"},{"reviewer":"Jeff Lee","starRating":"FIVE","comment":"Super friendly and accommodating and were absolutely committed to ensure I was happy with my glasses. They even ordered in frames they don’t normally stock. My family has been a client for years and have stayed because of the excellent service and professionalism. Top notch.","updateTime":"2025-08-07T21:09:19.721767Z"},{"reviewer":"penny young","starRating":"FIVE","comment":"My experience going to Pearle Vision was absolutely 💯....quick, helpful, friendly just all around great experience plus I ordered 2 pairs of glasses...I highly recommend Pearle Vision at Northumberland Mall...","updateTime":"2025-07-29T22:39:13.870109Z"},{"reviewer":"Ashley Koehl","starRating":"FIVE","comment":"Great experience, staff was very helpful and the wait time to get the glasses was so quick! Super happy with the end product.","updateTime":"2025-07-06T15:57:52.358978Z"},{"reviewer":"Eric Mckendrick","starRating":"FIVE","comment":"great; helpful, timely, knowledgeable, professional.","updateTime":"2025-05-22T23:42:00.096075Z"},{"reviewer":"Debbie Stewart","starRating":"FIVE","comment":"Pearlescent Vision very helpful and friendly staff.","updateTime":"2025-05-15T03:32:49.800524Z"},{"reviewer":"Petra Wilson","starRating":"FIVE","comment":"I came from Ajax, Ontario to order my glasses from Pearl Vision. Very nice store and Charlie was amazing showing me frames and explaining everything with setting up my new glasses.","updateTime":"2025-04-16T17:17:11.264930Z"},{"reviewer":"jennifer anderson","starRating":"FIVE","comment":"Julie is so helpful. I am so grateful for her efforts in getting me contacts that are comfortable for my eyes.","updateTime":"2025-04-12T11:58:16.450370Z"},{"reviewer":"Monkey Man","starRating":"FIVE","comment":"All staff were very helpful and friendly.","updateTime":"2025-04-03T12:15:17.802577Z"},{"reviewer":"Abbi Howlett","starRating":"FIVE","comment":"Had a wonderful experience here! The staff is super friendly and knowledgeable. Plus they followed up with us to make sure everything was going well a few weeks later. Top notch customer service but it didn’t feel fake or forced. Special shout out to Charles for helping my husband and I find the perfect frames","updateTime":"2025-03-26T15:06:45.779527Z"},{"reviewer":"Paige Niemi","starRating":"FIVE","updateTime":"2025-03-07T01:00:01.516058Z"},{"reviewer":"Courtney","starRating":"FIVE","comment":"I just got done picking out my new glasses and had a great experience dealing with the ladies there. They were really helpful and went through everything really well with me! I got my second pair free of charge which never hurts!","updateTime":"2025-02-07T21:28:02.283020Z"},{"reviewer":"mark knight","starRating":"FOUR","updateTime":"2025-01-28T20:32:21.239557Z"},{"reviewer":"Wendy Rolph","starRating":"FIVE","comment":"My previous eyeglass provider wanted $10 for a plastic nose bridge piece….this after spending thousands on glasses for my family over the years….Julie at Pearlvision in Cobourg took my glasses, replaced both nose pieces and adjusted a second pair at no charge……I will be buying my next pair of glasses from Pearlvision!!!!!","updateTime":"2025-01-08T16:58:22.386425Z"},{"reviewer":"Tracy S","starRating":"FIVE","comment":"Pearle Vision is the best!\n\nI want to thank Julie for her assistance in finding the best contacts and glasses for me!\n\nAn excellent customer service team!!","updateTime":"2024-12-30T02:40:30.032810Z"},{"reviewer":"Charles Jackson-McPherson","starRating":"FIVE","comment":"Everyone is amazing. Super friendly, knowledgeable, patient and kind. Great experience, and environment","updateTime":"2024-12-19T01:23:58.629545Z"},{"reviewer":"Lynne Wuerth","starRating":"FIVE","comment":"The employee that helped us made our experience great.","updateTime":"2024-12-15T14:30:21.315608Z"},{"reviewer":"Lyndsey Davis","starRating":"FIVE","comment":"Dr Patel and staff are wonderful. Not only did they accommodate me after being late for an appointment due to traveling from out of town, Doctor Patel has a wonderful bedside manner and is incredibly informative and goes through each process, explaining everything to you. I put off getting glasses for years and he and his staff made it a completely painless and anxiety free experience. Highly recommend Dr Samit Patel.","updateTime":"2024-11-04T19:19:08.539552Z"},{"reviewer":"Ruth Adriaans","starRating":"FIVE","comment":"My glasses were done perfectly and the staff was so nice and accommodating. I will definitely be a repeat customer.","updateTime":"2024-10-08T22:22:30.667336Z"},{"reviewer":"Bohdan Klufas","starRating":"FIVE","comment":"I visited the location in Northumberland Mall on two occasions. Yesterday, I required my frames to be adjusted on my new progressive lenses. I thought my frames would need to be replaced as they were chewed (yes) by our dog. Julie was patient and restored my glasses. Amazing.\nAlso, I brought in my Ray Ban sunglasses several weeks ago and Rachel tightened them so that they sat better on my nose and tighter around my ears. This adjustment made such a difference.\nI was taken by the willingness of both team members to assist me. Everything seemed possible. Thank you !","updateTime":"2024-09-26T01:01:31.718760Z"},{"reviewer":"Jennifer Irwin","starRating":"FIVE","comment":"Dr. Patel, was absolutely amazing with my son and I. He explained everything the way we would understand, and if we didn't understand something, he would explain it differently until we understood. Even the front desk lady was very welcoming and helpful. At the eye glasses side, they were extremely helpful in finding the right pair of glasses that suited me. Thank you all so very much. We will definitely be back every year!","updateTime":"2024-08-29T18:53:38.323168Z"},{"reviewer":"Christine Proulx","starRating":"FIVE","comment":"Incredible service. I've never had an optician work so hard to find me the best contacts. I trialled four different pairs and would go in and explain little things that I would like to see improved and she would recommend a different contact. I highly recommend Pearle vision.","updateTime":"2024-08-22T19:17:37.378042Z"},{"reviewer":"Darlene North","starRating":"FIVE","comment":"From the time I arrived there, everyone was so friendly! Dr.Patel is very thorough, explains all the parts of your eyes, showing what each part of your pictures show, so nice to know how my Glaucoma is doing!","updateTime":"2024-08-09T00:08:50.797634Z"},{"reviewer":"Brian Aman","starRating":"FIVE","updateTime":"2024-07-21T01:14:33.949351Z"},{"reviewer":"D. BSE.M","starRating":"FIVE","comment":"I received great service from this store. Thank you !","updateTime":"2024-07-18T11:58:05.946507Z"},{"reviewer":"Shirley McMann","starRating":"FIVE","comment":"Excellent service and very nice! 30 days to come back if your having issues with glasses, That is perfect!\nHighly recommended! 5/5 ⭐","updateTime":"2024-07-04T19:10:38.757707Z"},{"reviewer":"Norine Keeling","starRating":"FIVE","comment":"Great friendly service and very knowledgeable staff","updateTime":"2024-06-22T12:38:51.415346Z"},{"reviewer":"H Rose","starRating":"FIVE","updateTime":"2024-05-30T23:29:27.045305Z"},{"reviewer":"Reverend Francesca Schettini","starRating":"FIVE","comment":"They are personable, helpful, courteous and their staff are knowledgeable. Loved the service so much that I referred friends and family..Love my frames and always get complimented how beautiful they are.🙏🏻😍","updateTime":"2024-05-30T19:17:20.625702Z"},{"reviewer":"Jay Jenn","starRating":"FIVE","comment":"Alicia is a GOD send she is amazing and helped me out. She fixed my glasses super quick and made them feel like brand new.","updateTime":"2024-05-04T15:21:36.693272Z"},{"reviewer":"Kiera Wright","starRating":"FIVE","comment":"Julie rocks! She was so helpful to find the perfect glasses that fit my tiny face. She went above and beyond to assure me that they will help me with my prescription if needed.","updateTime":"2024-04-27T21:08:24.280235Z"},{"reviewer":"Sally Bloxham","starRating":"FIVE","comment":"Great staff! Wonderful experience with them. Very knowledgeable and helpful. I will never go anywhere else and will recommend them to everyone I know.","updateTime":"2024-04-24T23:59:50.451430Z"},{"reviewer":"Neil McQueen","starRating":"FIVE","comment":"Julie was a great help. Helpful with choices, and honest about the products. I am happy to come back here for my next pair of glasses.","updateTime":"2024-04-11T21:29:19.090182Z"},{"reviewer":"Adam Walton","starRating":"FIVE","comment":"Great service, friendly and helped address all my needs.","updateTime":"2024-03-19T15:05:43.883437Z"},{"reviewer":"Lois Kroeger","starRating":"FIVE","comment":"Julie Walton is very competent at her job, and knowledgeable about her inventory. She knows what style suits a person, and is helpful when choosing frames. Super personal, a pleasure to be served by her.","updateTime":"2024-03-15T02:26:26.878653Z"},{"reviewer":"mish conn","starRating":"FIVE","comment":"Always friendly and knowledgeable. Been going there for years now.","updateTime":"2024-03-04T23:45:36.215424Z"},{"reviewer":"Journey Ma","starRating":"ONE","comment":"Please do not let any optometrists or people who work within a vision centre tell you that they won’t give you your\nPD (pupillary distance)\n\nAs per the college of optometrists FAQ sheet it specifically states they must provide when requested as per the Personal Health Information Protection Act (PHIPA) they are legally required to give it to you. However they can charge a fee for this.\n\nThis is why Pearle vision gets 1 star rating from me.\n\nAfter I filed a complaint with the BBB and the college of optometrists they gave me my pd.\nThey did not charge me.","updateTime":"2023-11-23T23:00:06.670212Z"},{"reviewer":"Stephanie Mitchell","starRating":"FIVE","comment":"Great team, seamless third party billing, went in with my son, knowing he needed sunglasses and walked out with computer glasses for myself! Thanks Julie and Rachel!","updateTime":"2023-11-23T01:04:48.930389Z"},{"reviewer":"Mark Switzer","starRating":"FIVE","comment":"The Staff were very helpful and friendly. Would highly recommend","updateTime":"2023-11-23T00:59:34.121885Z"},{"reviewer":"Kelly Lacombe","starRating":"FIVE","comment":"Very helpful\nJulie is the best she taught me how to put in Contacts and helped me replace my lenses of my glasses.","updateTime":"2023-10-31T18:37:33.307457Z"},{"reviewer":"Jasper Davis","starRating":"FIVE","comment":"Great service, honest prices.","updateTime":"2023-10-15T21:44:03.577420Z"},{"reviewer":"Canadian Logic","starRating":"FIVE","comment":"Always good service","updateTime":"2023-10-13T16:02:59.603383Z"},{"reviewer":"Richard McFadden","starRating":"FIVE","comment":"Excellent friendly service","updateTime":"2023-10-11T23:03:42.799829Z"},{"reviewer":"Jake Taylor","starRating":"FIVE","comment":"Had my sunglasses (not purchased here) fitted, after a while seemed to stretch and not fit as well anymore. Seems keeping in the soft case like I was was part of the issue, got them fitted a second time and they had a spare hard case in the back they just gave to me.","updateTime":"2023-10-05T14:14:38.500692Z"},{"reviewer":"Allen Jenkins","starRating":"FIVE","updateTime":"2023-09-27T19:32:24.885094Z"},{"reviewer":"Nick Proios","starRating":"FIVE","comment":"Had an amazing experience at Pearl Vision for my vision needs. Booked an eye exam and the eye doctor walked me through all the steps. It was great to ask questions and get answers right on the spot.\n\nGreat selection of eye wear and when the time came to select the glasses of my choice, I received great feed back and assistance narrowing down the style I was looking for.\n\nGreat communication the entire time and very friendly staff. I would highly recommend this establishment for all of your visual needs!","updateTime":"2023-09-20T21:50:23.951417Z"},{"reviewer":"John Fox","starRating":"FIVE","comment":"Great crew and service at Pearle Vision in Cobourg, from the eye exam to glasses being fitted super professionalism. I have had great service here for many years. I Highly recommend them for all your eye wear needs!","updateTime":"2023-09-20T16:16:14.999610Z"}]