[{"reviewer":"C","starRating":"FIVE","comment":"Extremely helpful","updateTime":"2025-09-06T00:39:50.302019Z"},{"reviewer":"Jany Mitges","starRating":"FIVE","comment":"Camilo at the store was incredible. He was thoughtful, professional and incredibly helpful. He made a number of phone calls to other sources in order to try and find matching parts to the temple arms of my broken silhouette's but without success. He then offered to attempt to fix them with similar parts but it came with a risk of breaking the lens. With my permission to give it a try, he not only fixed the temple arms, they fit better than before. Camilo treated my situation as incredibly important and I'm so thankful. I will be taking my business there in the future.","updateTime":"2025-09-04T17:23:03.718766Z"},{"reviewer":"Tom Colling","starRating":"FIVE","comment":"Nothing but the absolute best customer service around.","updateTime":"2025-08-26T02:26:49.124008Z"},{"reviewer":"Ashlyn Stuart","starRating":"FIVE","comment":"This was my first time visiting Pearle Vision and I was very pleased with my experience! All of the staff were friendly and patient as they helped me choose the right glasses. Camilo took care of my order and I really appreciate the great customer service he provided. He was very kind and he made sure the process was smooth and everything was correct. Overall, it was an amazing experience and I would highly recommend Pearle Vision at Lime Ridge Mall, thank you!","updateTime":"2025-08-20T22:05:51.250966Z"},{"reviewer":"Andrea Baranyai","starRating":"FIVE","comment":"I had a great experience at Pearle Vision.\nAmanda was very professional, knowledgable and very helpful picking out my first glasses.\nThank you for a very pleasant experience!","updateTime":"2025-08-19T00:48:06.773105Z"},{"reviewer":"J","starRating":"FIVE","comment":"Sneha was very helpful and professional with handling the repair of my glasses!","updateTime":"2025-08-18T23:59:22.132746Z"},{"reviewer":"Matt Childs","starRating":"FIVE","updateTime":"2025-08-16T16:39:05.940126Z"},{"reviewer":"Lucia CL","starRating":"FIVE","comment":"They were so kind when helping me fit my glasses. So professional!","updateTime":"2025-08-15T02:20:18.628508Z"},{"reviewer":"Katherine Andersen","starRating":"FOUR","comment":"I didn't see their Optometrist, as they were heavily booked up for a couple of weeks at least, and I needed my glasses now. However, I can't say enough great stuff of the stores staff! I'm so sorry but Im terrible with names. When I return to pick up the glasses I'll make sure to find out and update it here, but the woman who helped both my husband and me, at the same time no less, did very well bouncing between my husband and me, and made sure we had tried on several awesome looking pairs. We finally nailed it down to our favs and we left feeling happy, alibiet a little disappointed the the wait time for our glasses was a whopping 10 business days! But that has nothing to do with the staff. Hopefully it's not that long and if we get them earlier I'll update the timeframe on here. The staff deserve a 5 star, but that wait time has lost the company a star in my opinion. We went to the Limeridge Mall location.","updateTime":"2025-08-14T16:54:31.113261Z"},{"reviewer":"Dennis Shaw","starRating":"FIVE","comment":"Visited the Limeridge Mall Pearle Vision location recently and had great service from optician Camilo who went above and beyond to help my wife and I each find a pair of prescription glasses that suited our needs. Great service and we will definitely be back!","updateTime":"2025-08-14T16:13:58.456229Z"},{"reviewer":"Rebecca Kellner","starRating":"FIVE","comment":"Thank you Sneha for the great service at Pearle Vision Limeridge today!","updateTime":"2025-08-11T17:57:55.262389Z"},{"reviewer":"John Ritchie","starRating":"FIVE","comment":"Pleasant & helpful.","updateTime":"2025-08-01T14:48:00.071537Z"},{"reviewer":"Eileen Shannon","starRating":"FIVE","comment":"Camilo was super helpful and patient as I chose my new frames. Thank you!","updateTime":"2025-07-30T17:55:46.894181Z"},{"reviewer":"Royal Punjab","starRating":"ONE","comment":"No body pick up call last 2 days.","updateTime":"2025-07-28T20:46:52.949740Z"},{"reviewer":"Yegi Nsr","starRating":"FIVE","comment":"They were awesome fixing my sunnies! I’d somehow lost the screws, but they sorted it out in no time!","updateTime":"2025-07-08T00:47:26.116861Z"},{"reviewer":"reece morgan","starRating":"FIVE","comment":"Great customer service. Fast, efficient, friendly. Assisted to repair my glasses, by replacing lenses.","updateTime":"2025-06-30T22:50:09.971776Z"},{"reviewer":"Lisa Martino","starRating":"FIVE","comment":"This is my second time getting glasses from the location at Limeridge mall and the ladies that work there are so kind and patient. I worked with Sneha this time round for glasses, Sunglasses and now contacts. She is so knowledgeable and kind. I will be back again for sure. Thank you!!!","updateTime":"2025-06-28T01:46:21.957134Z"},{"reviewer":"Camille Ali","starRating":"FIVE","comment":"I said this 5 years ago and updating my post now, the service here is still amazing. Sometimes it’s hard deciding on glasses (frames, styles and such) so Amanda and Sneha made this process seamless and smooth for me. They have the utmost patience, positive attitudes and made sure I got what I wanted. They work well as a team. I’m so grateful and will continue to come to this location.","updateTime":"2025-06-27T19:22:19.136136Z"},{"reviewer":"Ed Markson","starRating":"FIVE","comment":"As a first time purchaser, Sneha was very gracious, patient & thorough in her approach to me to ensure I was receiving the correct glasses that suited me. A wonderful experience. Thank you","updateTime":"2025-06-19T11:39:42.894609Z"},{"reviewer":"Suzette Haylett-Radlein","starRating":"FIVE","comment":"My experience was great the man that attended to me was quite nice and helpful also respectful","updateTime":"2025-06-07T01:48:46.641544Z"},{"reviewer":"Sandra McIntyre","starRating":"FIVE","comment":"Pearle vision is a great place in limeridge Mall for your eyewear of all kinds. I purchased my glasses there + there is absolutely no hesitation to do repair work. They are thoughtful, kind, and very respectful to your needs. All the staff are absolutely wonderful!","updateTime":"2025-05-23T21:11:51.477718Z"},{"reviewer":"Rubin Diverlus","starRating":"FIVE","comment":"Professional, patient and courteous staff.","updateTime":"2025-05-03T19:05:32.286134Z"},{"reviewer":"Xingcai Yu","starRating":"FIVE","comment":"Got my sun glasses fixed here. Loved it.","updateTime":"2025-04-27T20:46:39.786204Z"},{"reviewer":"Linda Ellis","starRating":"FIVE","comment":"I had the best service at Pearle Vision at Limeridge Mall. My salesperson, Sneha, was extremely knowledgeable and helped me find glasses that fit properly and looked great. There is a huge selection of frames. I will be going back to Pearle Vision for my future glasses.","updateTime":"2025-04-25T20:40:57.431225Z"},{"reviewer":"Jobelle Alonzo","starRating":"FIVE","comment":"Had an awesome experience at Pearle Vision! Everyone was super friendly and helpful. Camilo especially was great—he made the whole process easy. Definitely recommend if you’re looking for solid eye care and great service.","updateTime":"2025-04-23T23:03:46.317697Z"},{"reviewer":"Liliana Garzon","starRating":"FIVE","comment":"I came to get my frame repaired and she was so friendly and helped me without hesitation! Awesome customer service! 100% recommend","updateTime":"2025-04-20T16:57:33.466729Z"},{"reviewer":"jeff barker","starRating":"FIVE","comment":"Was in today at the lime ridge location and working with Cyndi and she was amazing. Cyndi helped answer many questions and priced out multiple pairs of glasses and frames. She even helped change my choice part way through. If you come in definitely ask for Cyndi\n\nWas in again today (April 2025) and was helped by Sneha who was again very personable, knowledgeable, helpful and kind. She made the experience very enjoyable and still very professional. The friendly staff is the reason I keep coming back to this location. (Still 5 stars)","updateTime":"2025-04-12T19:25:17.067554Z"},{"reviewer":"Joanne Reyes","starRating":"FIVE","comment":"Sneha was the absolute best! She fixed my frames quickly and efficiently! So kind and helpful!","updateTime":"2025-04-08T02:07:29.197929Z"},{"reviewer":"Juliana Willemsma","starRating":"FIVE","comment":"Sneha was phenomenal. She fixed my glasses that had been bent and she was just so lovely to interact with.","updateTime":"2025-04-08T02:04:53.559889Z"},{"reviewer":"Justine Melowsky","starRating":"FIVE","comment":"Update 3 Years Later(2025):\nStill the best customer service. I know many customers spend more money here than I do, but their customer service continues to keep me here. Recently had an issue with my contact lenses and they helped me out. Thank you to your friendly staff!\n\n2022:\nAlways a positive experience at this store. Always greeted and either helped or told someone will be right with me, which is never a long wait. Prompt, helpful, and friendly staff; in person or on the phone.","updateTime":"2025-04-06T23:16:08.528347Z"},{"reviewer":"Sabrina Smith","starRating":"FIVE","comment":"I came in with my glasses fitting loosely and Laura was very kind and corrected the size to fit perfectly! I greatly appreciate the help","updateTime":"2025-04-02T15:45:23.587961Z"},{"reviewer":"Amanda Atwal","starRating":"FIVE","updateTime":"2025-03-31T22:00:54.631610Z"},{"reviewer":"Lovepreet kaur","starRating":"FIVE","comment":"Had a great experience today, all the glasses are very classy and beautiful. Staff were very friendly and helpful.","updateTime":"2025-03-23T00:03:18.149736Z"},{"reviewer":"Stephanie Cooley","starRating":"FIVE","comment":"Very friendly and quick","updateTime":"2025-03-17T23:45:13.634178Z"},{"reviewer":"Loretta Iacoviello","starRating":"FIVE","comment":"We received amazing service from Sneha at the Limeridge location. She took the time to explain everything and every option available. She was extremely knowledgeable and even put up with my husband who changed his mind a hundred different times in the time we were there. We will continue to use Pearle Vision for my family’s needs.","updateTime":"2025-03-16T20:46:20.649538Z"},{"reviewer":"Reyna Alvarez-Munoz","starRating":"FIVE","comment":"Thank you so much to Laura and the staff at Pearle Vision Limeridge! Excellent customer care and service💖","updateTime":"2025-03-16T19:59:26.738181Z"},{"reviewer":"Tyson Girard","starRating":"FIVE","comment":"Laura was an absolute angel taking care of all our needs. We highly recommend Pearle Vision Limeridge location. Also my wife made me book an eye exam lol","updateTime":"2025-03-16T19:56:11.890176Z"},{"reviewer":"AJ Brewer","starRating":"FIVE","comment":"I went to 3 other places to try to get a pair of sunglasses repaired. I had no luck, people gave ideas of how to fix at home but couldn't actually assist. When I evetered pearl vision he took a look and had my problem sorted out in minutes.\nVery kind and considerate staff!","updateTime":"2025-03-06T17:55:00.760723Z"},{"reviewer":"Marlena Chinn","starRating":"FIVE","comment":"I went to Pearle Vision today looking for prescription glasses and received exceptional customer service. Upon entering I was greeted, asked if I needed help, then I was left unbothered to look around. Once I was ready, the office manager Laura at the Limeridge mall location went above and beyond to help me find a 2nd pair (BOGO). She took the time to help me find the right shape, style and color suitable for me. There was no pressure to purchase, just overall exceptional service.","updateTime":"2025-03-01T00:47:48.801580Z"},{"reviewer":"Gail","starRating":"FIVE","comment":"I would recommend this store for anyone buying glasses. Very helpful and pleasant. Thank you pearle vision .","updateTime":"2025-02-10T22:58:14.751783Z"},{"reviewer":"Julie M","starRating":"FIVE","comment":"Customer service was fabulous, attentive and the manager and other staff provided me with lots of options and assistance. Over and above my expectations. Plus the value and deals were great!","updateTime":"2025-01-05T00:16:52.853386Z"},{"reviewer":"Sr Principato","starRating":"FIVE","comment":"Just browsing for a different look, Laura greeted me and explained the 2 for 1 deal. She helped me pick the right glasses for me, so I got an appointment. Olivia, was very pleasant and excellent at explaining the testing! Then I saw Dr. Surani. He was very knowledgeable about my conditions, told me what to watch for and his examination was top notch! Very thorough! Fitting the glasses with Camilo was a synch, he knew his stuff! quick and easy fitting and when glasses came in Camilo, adjusted them to fit my eyes and suggested to try my progressives for 4 days in a row for each pair, to give my eyes time to adjust. I came back a week later to finalize minor tweaks on the ears and \"voilà\"...PERFECT FIT. I extremely impressed with each member of staff. they were all pleasant, courteous, professional and really care for their patient/customer! GREAT JOB!","updateTime":"2024-12-14T17:52:35.746257Z"},{"reviewer":"Isabella Munoz","starRating":"FIVE","comment":"This place have a great service, I took my exam vision, and the Dr. Was really kind, the place was cleaned, I felt so confortable. Camilo who helped to find my glasses had an amazing customer service from the beginning to the end. I strongly recommend this place if you are looking to get new glasses or sunglasses.","updateTime":"2024-11-22T00:00:51.276825Z"},{"reviewer":"B Ogawa","starRating":"FIVE","comment":"Amazing customer service. I would highly recommend coming to this store. Don't buy your glasses from an online store buy here because they take care of their customers in a highly professional manner.","updateTime":"2024-11-13T21:31:21.876026Z"},{"reviewer":"Silvia Delgado","starRating":"FIVE","comment":"I has my first visit here today and I was very happy with the overall service from the both the doctor and the rest of the staff. Camilo helped me pick my glasses and he was really great and super attentive. I was also really happy with the value and the prices of their products","updateTime":"2024-11-05T22:04:07.998248Z"},{"reviewer":"A “Annie”","starRating":"FIVE","comment":"Excellent customer service by Laura, store manager, and Amanda. Laura is friendly, attentive, and wonderful at her job. She is not pushy nor opinionated. She gave me great suggestions about frames and even the colour of lenses for my sunglasses. Amanda is new but is a fast learner and has good customer skills.","updateTime":"2024-11-01T00:31:10.734328Z"},{"reviewer":"Pieter 0","starRating":"FIVE","comment":"Carmen was absolutely amazing in helping me get the right lenses for my frames. Also gave a bonus reduction on the price for being a loyal customer. I keep coming back as the 2 frames deal is a winner everytime and I come away with a new pair of sunglasses as well as regular glasses.\nThanks Pearl!","updateTime":"2024-10-30T23:47:12.053512Z"},{"reviewer":"masood khaliq","starRating":"FIVE","comment":"Lauren, service was exceptional as always.\nCost of Pearl lenses were $364, compared to Costco and Specsavers $250 that is $114. more very disappointing.","updateTime":"2024-10-08T22:11:22.911309Z"},{"reviewer":"Trinity Svoljsak","starRating":"FIVE","comment":"I recently had an amazing experience at Pearle Vision. From the moment I walked in, I was greeted with warmth and professionalism. Camilo was incredibly patient and took the time to understand my needs, answering all my questions without any rush. He directly billed my insurance too, so that was a huge burden taken off of me.\n\nWhat really stood out was his commitment to finding the best deals for me. I felt genuinely cared for, and I left with not only 2 pairs of new glasses (for the price of 1!) but also peace of mind knowing that he personally made sure I got the best value possible.\n\nI highly recommend Camilo at Pearle Vision to anyone in need of eye care. You won’t find a more dedicated and friendly optician!","updateTime":"2024-09-30T20:40:51.961957Z"},{"reviewer":"Idalecio Do carmo","starRating":"FIVE","comment":"Very nice person and professional of what he does I’m give him 5 plus …..he deserves","updateTime":"2024-09-20T19:38:33.624332Z"}]