[{"reviewer":"Juan Pablo Lefian","starRating":"FIVE","updateTime":"2025-09-02T21:17:27.255241Z"},{"reviewer":"Anne-Marie Paquette","starRating":"FIVE","comment":"Great and thorough with the eyes exam! I recommend this practice to anyone. I also received good services and care from the staff at Pearle Vision.","updateTime":"2025-08-23T15:09:03.067008Z"},{"reviewer":"Alex Fridman","starRating":"FIVE","comment":"Marina was amazing to work with! She was knowledgeable, friendly, and made the whole process easy and stress-free. Highly recommend her!","updateTime":"2025-08-13T03:47:56.412534Z"},{"reviewer":"Nathalie Pelletier","starRating":"FIVE","comment":"Marina was amazing at helping me choose the right glasses and very creative in her approach ! 10 stars for you Marina, see you in a few years :)","updateTime":"2025-08-06T23:43:07.484792Z"},{"reviewer":"Dwight","starRating":"FIVE","comment":"High knowledge base, good direction and feedback on available products and services\nThanks Marina for helping and guiding us through","updateTime":"2025-08-06T04:14:43.530178Z"},{"reviewer":"L.I. Patenaude","starRating":"FIVE","comment":"I recently purchased prescription glasses at Pearl Vision. The licensed optician I dealt with is Marina Lander. She was fantastic! She has a relaxed approach with people which immediately made me feel comfortable. Her knowledge of style, colour and shape made it so much easier for me to find a look that I liked. She was direct about pricing and respected my budget. When it came to technical stuff such as different types of lenses, coatings, fitting and measuring, I was super impressed as I’m very particular about the fit and my vision. I would highly recommend Marina Lander and Pearl Vision. I also took note how all of the staff there were friendly and customer oriented.","updateTime":"2025-07-29T17:39:03.915259Z"},{"reviewer":"Brian","starRating":"FIVE","comment":"Always polite, professional and knowledgeable. That's why I keep coming back.","updateTime":"2025-07-28T17:47:30.898676Z"},{"reviewer":"Graeme Rice","starRating":"FIVE","comment":"I am delighted with my decision to go to Pearle Vision to fix my sunglasses. I'm new to Kanata and when the little screw that holds the arm to the frame fell off I wasn't sure where to go. The Pearle Vision was on my way to the grocery store so I dropped in where the friendly staff fixed my glasses quickly with little fuss. They left a good impression and I'll definitely go to them again.","updateTime":"2025-07-28T17:10:52.051382Z"},{"reviewer":"Tom Tan","starRating":"FIVE","comment":"Awesome service. They are the best. My wife and I have purchased eye glasses, sun glasses, sport google. We highly recommend. We have known them for years. Tommy & Darlene.","updateTime":"2025-07-26T23:28:44.144770Z"},{"reviewer":"Darlene Tan","starRating":"FIVE","comment":"Excellent customer service at Hazeldean store!","updateTime":"2025-07-26T23:28:01.113615Z"},{"reviewer":"Christine Handfield","starRating":"FIVE","comment":"Great service. Robin took great care at helping me find a frame that looked great on my face!","updateTime":"2025-07-26T00:40:25.383976Z"},{"reviewer":"Jin Kim","starRating":"FIVE","comment":"This is where I always buy glasses every year. Best service. People who will care that you get what you want and make sure fitment is perfect. And now they're an authorized seller for prescription meta Ray-bans. Way to go .","updateTime":"2025-07-25T20:38:30.050648Z"},{"reviewer":"Maryanne Ryan","starRating":"FIVE","comment":"Best eye glass place around. Been going to them for 10+ years. Very friendly and explains everything","updateTime":"2025-07-16T16:50:56.322663Z"},{"reviewer":"Wendy Hubley","starRating":"FIVE","comment":"Tracey is a very friendly and knowledgeable person. Great service evertime","updateTime":"2025-07-16T14:51:03.821340Z"},{"reviewer":"michele Emond","starRating":"FIVE","comment":"The service at Hazeldean Mall, Kanata was fantastic!! Being getting our glasses there for over 20 yrs and it’s a joy catching up with the staff!!","updateTime":"2025-07-15T15:06:34.262171Z"},{"reviewer":"Susan Harding","starRating":"FIVE","comment":"Robin at Pearle Vision vision has always been very successful at accommodating my very complicated prescription. I have been going there for over 20 years and highly recommend them.","updateTime":"2025-07-15T14:26:03.664148Z"},{"reviewer":"Steph Gunning","starRating":"FIVE","comment":"Wonderful experience. Staff are always helpful and kind. They are knowledgeable and want to make sure you are happy. We are repeat customers!!","updateTime":"2025-07-14T20:33:16.677307Z"},{"reviewer":"Bill Mann","starRating":"FIVE","comment":"I’ve had excellent service from Pearle Vision at the Hazeldean Mall in Kanata\nOntario!! I needed some small repairs done and I was serviced in a friendly manner and swiftly! Thanks","updateTime":"2025-07-11T19:59:33.801086Z"},{"reviewer":"Greg Daubney","starRating":"FIVE","comment":"We just renewed our glasses today (sun glasses and everyday eyewear). We have been dealing with Robin Wiggins for a number of years. Robin never fails to disappoint us. She listens to what we like /dislike then looks for the perfect pair of glasses and to our surprise, the frames that she selects are indeed perfect. My wife and I are always amazed with Robin's selection. She is very knowledgeable, patient and most of all very kind and friendly. This is customer service to the max. Thank you Robin for all you do. Greg and Donna Daubney.","updateTime":"2025-07-09T20:00:08.061073Z"},{"reviewer":"Jeffrey Darabaner","starRating":"FIVE","comment":"this is my fourth time buying glasses from Pearl and dealing with Robin. As always great and fun shopping experience, honest feedback when picking the frames and lenses and reviewing the best promotions she has running.","updateTime":"2025-07-09T01:26:24.216483Z"},{"reviewer":"Michelle MC","starRating":"FIVE","comment":"Robin at Pearle Vision is amazing! She’s always so helpful and goes above and beyond to make sure both Josh and I are happy with our glasses. Her sense of style is spot on. She always helps us find frames that look great and suit us perfectly. We really appreciate her attention to detail and the care she puts into every visit. She knows her products extremely well and her customers even better! Highly recommend!","updateTime":"2025-05-31T15:55:35.689254Z"},{"reviewer":"Jaxen Lalonde","starRating":"FIVE","comment":"Very good service. Quick and easy.","updateTime":"2025-05-17T17:45:44.844320Z"},{"reviewer":"Brigitte Mazerolle","starRating":"FIVE","comment":"Robin and Marina, both helped me at different times in choosing the right frame. They were extremely helpful and patient with me and showing several frames. Being honest with what frames looked better on me. Robin was great at explaining all the differences with the lenses, the prices and ensuring that i had all the information to make the best choices for me.\nI have been to several optical stores in the last 2 weeks and I must say that both ladies made me feel welcome, worked with me and took the time with me without just walking away because I was having difficulties finding a frame that I liked.\n\nI really appreciated that. Other stores I went to would just leave me on my own to find a frame.\n\nThank you so much for the great service from beginning to end.\n\nBrigitte\n.","updateTime":"2025-05-15T22:49:33.107436Z"},{"reviewer":"Luc Joly","starRating":"FIVE","comment":"I have been wearing glasses for many years and this has been the most professional and pleasant process/ experience by far. From the time I stepped into Pearl Vision, to the the time I paid, I was treated with a smile by the courteous staff. They went above and beyond to meet my needs and they've exceeded my expectations. Side note, it's a busy place and you can see why... be patient if you have to wait a few minutes, it's worth the wait.","updateTime":"2025-05-03T18:52:05.915434Z"},{"reviewer":"INAM UL HAQ","starRating":"FIVE","updateTime":"2025-04-21T21:43:02.886059Z"},{"reviewer":"Simao Bzn","starRating":"ONE","comment":"WORST EXPERIENCE EVER! I went there to shop for new glasses but the lady who works there was very unprofessional and rude. She doesn’t pay attention to customers and when I asked her for the cost of the transition lenses, she said 500$! I got it from another store for 50$ only. She is crazy! She just said that to finish the conversation. She really needs to learn how to communicate with costumers. I would stay away from this place.","updateTime":"2025-04-15T00:25:28.920131Z"},{"reviewer":"Eric Gagnon","starRating":"FIVE","comment":"I have been going to the hazeldeen store for several years now. As always, i have been exeptionaly well support by Robin and her staff throughout the process. Well done!\n\nI went today to pass on an small issue i noticed on my lenses. After inspection, Robin and her Team, immediately ordered lense replacement. As always, great service, post-sale support in a friendly atmosphere...fantastic!\n\nI have grown nostalgic about this pair i have and dropped it off for repairs. Outstanding service and guidance from Robin who informed me that i had coverage, plus added a huge rebate which allowed me to replace the aging frames i love. Robin made my day! Going to Pearle Vision Hazeldean is well worh the perceived \"detour\"...you,re always greeted with a smile and leave with a smile. Merci","updateTime":"2025-03-14T14:28:22.326222Z"},{"reviewer":"Danielle Dion","starRating":"FIVE","comment":"Dr. Jenn is wonderful, patient and caring and always ready to answer any questions.\nRobin and her team are amazing at Pearle Vision and have helped me so much on my journey to glasses. The customer service is incredible and they will help you find the best glasses for you.","updateTime":"2025-03-13T21:54:28.440722Z"},{"reviewer":"Anne Thompson","starRating":"FIVE","comment":"We have been going to Hazeldean Mall Pearle Vision for years (15+) and cannot say enough about their knowledge and service. They are professional but also provide a personal touch knowing the individual client's needs and preferences. We've compared to other places (CostCo, Spec Savers, etc) and would not consider changing from Pearle Vision. Highly recommend Hazeldean location.","updateTime":"2025-01-23T18:54:20.780353Z"},{"reviewer":"Peter McRae","starRating":"FIVE","comment":"Excellent in store service by professional and personable staff","updateTime":"2025-01-21T22:10:42.208744Z"},{"reviewer":"Candice Coulson","starRating":"FOUR","updateTime":"2025-01-17T22:39:20.361216Z"},{"reviewer":"Darlene Cote","starRating":"FIVE","comment":"Robin is amazing! I would recommend her for great service.","updateTime":"2025-01-05T15:11:44.558953Z"},{"reviewer":"Diane","starRating":"FIVE","updateTime":"2024-12-05T19:33:26.983255Z"},{"reviewer":"Todd Van Allen","starRating":"FIVE","comment":"Very informed and friendly staff take you through all of the options available. A great experience.","updateTime":"2024-11-20T17:09:12.462122Z"},{"reviewer":"Mackenzie Ewing","starRating":"FIVE","comment":"Marina helped me get my Grandma’s glasses fixed the day of a family wedding - she was very fast and it was a huge help! Thanks, Marina!","updateTime":"2024-11-02T16:50:46.231826Z"},{"reviewer":"Habeebat Umeike","starRating":"FIVE","updateTime":"2024-10-18T21:04:22.138690Z"},{"reviewer":"Gaby Gareau","starRating":"FIVE","comment":"Marina and the Pearl Vision team are incredible! From the selection process to adjustments and repair they truly ensure every customer leaves satisfied. Second time getting prescription glasses from them and will be returning. 10/10 recommend!","updateTime":"2024-10-12T19:51:56.156039Z"},{"reviewer":"Mimi","starRating":"FIVE","comment":"The service you get at this store (Pearl Vision at Hazeldean mall in Ottawa) and the choice of options is incredible. Can’t be compared to any other store across Ottawa.\nWe were in search of frames, we wanted options, and we found them to the point that we couldn’t decided which ones to choose. 5 stars.\nMist importantly, the service offered to us by Marina was outstanding. She guided us through the whole process smoothly, explaining our options given our complex prescriptions, talking two distinct costumers having complex prescriptions each, and recommended solutions to our satisfaction. We walked out the store relieved knowing that someone took such good care of us as and also understanding that we were getting “Cadillac” version lenses suitable for our needs. 5 stars.\nOverall, highly recommend this place for options of products but most importantly service that is offered at this specific location.","updateTime":"2024-09-29T17:27:42.749001Z"},{"reviewer":"Shannon","starRating":"FIVE","comment":"Have been going for many years to Pearle Vision in Hazeldean Mall. It is the best customer service. Tracy is amazing and knows just what I like so the process is painless and quick! Great deals too!","updateTime":"2024-09-27T18:56:06.224101Z"},{"reviewer":"Richard Kalonji","starRating":"FIVE","comment":"I liked the professionalism of the staff. Ready to answer all my questions. Very kind and welcoming.","updateTime":"2024-09-21T16:23:14.274938Z"},{"reviewer":"Marcos","starRating":"FIVE","comment":"Great service at Kanata store.","updateTime":"2024-09-07T20:19:17.810146Z"},{"reviewer":"Madonna Lei Cobangbang","starRating":"FIVE","comment":"Thank you for the help Marina replacing my nose pad. A friendly staff even in a short time.","updateTime":"2024-09-03T15:02:43.246388Z"},{"reviewer":"Tony Go","starRating":"FIVE","comment":"Marina at Hazelteen Mall’s Pearl Vision was so pleasant and extremely helpful to me, I’m a visitor from Chicago and just landed a few hours before with I thought a broken unrepairable eyeglasses. This eyeglasses is my only driving eyeglasses which had fallen off my pocket during a custom inspection at the airport and was accidentally stepped on by a person. This unfortunate occurrence caused the frame to be bent out of shape that made my eyeglasses unwearable. The great news is that she took the time from her busy work at the store and fixed my eyeglasses on the spot for free. She was a Godsend, thank you Marina for your kindness, you are awesome and I will remember your kindness. I have used Pearl Vision services in the past at my home town Chicago and I always trusted the company and its employees.","updateTime":"2024-09-03T03:16:39.397414Z"},{"reviewer":"Kayla Lewry","starRating":"FIVE","comment":"Marina has helped me find 3 pairs of glasses that I get tons of compliments on! She works with your economic situation and is really friendly. I wouldn't go any place else for glasses.","updateTime":"2024-08-22T15:00:19.003656Z"},{"reviewer":"Pete Henry","starRating":"FIVE","comment":"Great customer service at the Hazeldean location with very pleasant staff. They take the necessary time to work with you to ensure you end up with the best solution. After sales service is also excellent.","updateTime":"2024-08-16T20:25:48.947248Z"},{"reviewer":"Jacquie Doucette","starRating":"FIVE","comment":"I'm always impressed with the staff's ability to find frames that suit me, even when I don't know what I want! Service is prompt and efficient and prices are always competitive.","updateTime":"2024-08-09T19:09:31.981048Z"},{"reviewer":"Diana Pilsworth","starRating":"FIVE","comment":"I was very happy with every aspect of my pearls experience.","updateTime":"2024-06-09T13:04:16.911462Z"},{"reviewer":"Amrish Patel","starRating":"FIVE","comment":"Pearle Vision is one of the best optical care centres in Kanata and Ottawa. Their staff is very knowledgeable, professional, courteous and caring. For over six years, they have been looking after out family needs from prescription glasses to pre and post cataract surgery needs. We are extremely happy that Pearle Vision is our choice. Everyone at Pearle Vision provides excellent service, offers wide range of optical options and advice. We highly recommend Pearle Vision.","updateTime":"2024-06-06T16:31:52.659432Z"},{"reviewer":"Benzy","starRating":"FIVE","comment":"Been here before and I came to buy new glasses but looks like location is closing :(","updateTime":"2024-05-23T15:39:26.661574Z"},{"reviewer":"Ron Nezan","starRating":"FIVE","comment":"Excellent service","updateTime":"2024-04-18T23:14:51.994212Z"}]