[{"reviewer":"Mubashir Dadabhoy","starRating":"ONE","comment":"Bought glasses from here and the screw broke off in under a year.\n\nThese glasses are not cheap and I felt the quality and service was very poor for the price","updateTime":"2025-09-13T20:19:11.866962Z"},{"reviewer":"Peter Taylor","starRating":"FIVE","comment":"Very helpful staff","updateTime":"2025-09-07T00:01:13.823282Z"},{"reviewer":"PickleBarrel3566 3566","starRating":"FIVE","comment":"Lynne at Pearle Vision was very helpful every step of the way. Patient and caring, she was amazing.","updateTime":"2025-08-21T02:10:01.578192Z"},{"reviewer":"Elizabeth Anne McMurray","starRating":"FIVE","comment":"I’m so late to this review but honestly the sweetest staff, I made a mistake in booking the wrong place and they still took the time to see me for my eye exam and made the nicest accommodations for me. Their frames are so pretty and it was a pleasure to meet everyone!\nThanks for the amazing birthday gift and getting my glasses on time😊","updateTime":"2025-08-15T19:58:55.475396Z"},{"reviewer":"liliane charbachi","starRating":"FIVE","updateTime":"2025-08-05T14:12:46.925712Z"},{"reviewer":"Jane Pinto","starRating":"FOUR","updateTime":"2025-07-18T19:11:43.766255Z"},{"reviewer":"Angie Lindsay","starRating":"FIVE","comment":"My family has been going to Pearle Vision in Pickering for many years. I highly recommend Dr. Gupta, she is ever so patient & knowledgeable. Lynn in-store has always provided exceptional service, always very attentive, meticulous & patient. They stand behind their service & the products they sell. I would highly recommend visiting them if you haven’t already.","updateTime":"2025-07-16T22:41:22.773039Z"},{"reviewer":"marta moniz","starRating":"FIVE","updateTime":"2025-07-02T23:05:44.459291Z"},{"reviewer":"Osman Ali Khan -37","starRating":"FIVE","comment":"Absolutely amazing service at Optics View! The staff is friendly, knowledgeable, and truly cares about helping you find the right eyewear. Great selection of frames at budget-friendly prices. The in-store doctor is a huge plus—walk-ins and appointments both available. Highly recommend this place for all your optical needs!","updateTime":"2025-06-08T20:59:20.937004Z"},{"reviewer":"Hailey Anne Mitrakhovich","starRating":"FIVE","comment":"Dr. Gupta is the best optometrist I've ever dealt with. I've had glasses since I was a teen and I've never had someone so informative. Anytime I needed to stop or needed to go back and forth she gave me time and was very patient. She helped explained my astigmatism beyond \"they're just not shaped like a sphere\". She is the best and I will definitely be back to see her when I need another appointment.\n\nChris helped me choose my glasses and was amazing as well. She was honest when something didn't fit my face shape and had great suggestions that helped me choose the perfect pair of glasses for me. We had a great time chatting and was very informative when explaining the different types of lenses and their benefits. She was not pushy at all. When I need new glasses again I will be back to see her. All off the staff I came in contact with were really wonderful.","updateTime":"2025-05-22T20:13:54.831910Z"},{"reviewer":"huq","starRating":"FIVE","comment":"Excellent customer service","updateTime":"2025-05-17T10:03:37.598734Z"},{"reviewer":"Melissa McPherson","starRating":"FIVE","comment":"Bev assisted me with finding the perfect pair of glasses. She was patient, kind and gave genuine feedback. She wasn't just trying to make a sale, she cared about me finding the right pair.\nThank you so much from the bottom of my heart. I look forward to picking them up soon.","updateTime":"2025-04-27T18:20:42.507346Z"},{"reviewer":"Filmon Selassie","starRating":"FIVE","comment":"Consistently great service. I keep coming back because the ladies are so nice and helpful.","updateTime":"2025-04-26T16:26:37.870762Z"},{"reviewer":"Roxy Currie","starRating":"FIVE","comment":"I had an amazing experience Shopping at Pearle Vison - Lyne helped me to select the right frame for me, prescription glasses and sunglasses, she has a lot of experience and I love her customer service, I will definitely go back to see Lyne.","updateTime":"2025-04-09T13:55:16.935893Z"},{"reviewer":"Steven Pasquill","starRating":"FOUR","updateTime":"2025-04-08T14:44:53.550696Z"},{"reviewer":"Aderajew Tadege","starRating":"FIVE","comment":"The service, hospitality and eplanation by representative about the company products and all about was very clear and understandable. And also I am happy by the discount !!!\nThank you","updateTime":"2025-04-07T04:09:21.824288Z"},{"reviewer":"Stina Bartman","starRating":"FIVE","comment":"They were very helpful and offered suggestions on eyewear. My salesperson was very thorough with fitting my glasses and getting the measurements correct","updateTime":"2025-03-30T21:21:57.083458Z"},{"reviewer":"Woody Woodpecker","starRating":"FIVE","comment":"we’ve been buying glasses from them for years.\nall the staff have been very helpful, particularly Beverly.\nthey are very helpful in choosing glasses that are suitable for your prescription.","updateTime":"2025-03-28T13:02:45.875412Z"},{"reviewer":"Martin Dobrescu","starRating":"FIVE","comment":"Very courteous personnel. Extremely pleasant efficient experience. Big advantage that they bill the insurance company directly, saving the customer the hassle of doing it.","updateTime":"2025-03-22T23:47:24.022450Z"},{"reviewer":"David Mills","starRating":"ONE","comment":"Besides the poor customer service on the phone, $145 for an eye exam??!! Because they take a unnecessary picture of your eye, Will not be back.","updateTime":"2025-03-18T19:03:40.703673Z"},{"reviewer":"Blair & Barb Osborne","starRating":"FIVE","comment":"Lynn & Beverley are the best!\nWe have had awesome customer service for many years at Pearl Vision (Pickering)","updateTime":"2025-02-27T23:58:34.268965Z"},{"reviewer":"lori oliveira","starRating":"FIVE","comment":"I'm new to Pearl Vision. I want to give Lynn, the Manager 5 stars. She helped me through the whole process. So attentive, helpful and outstanding customer service. All concerns I had she addressed with professionalism.","updateTime":"2025-02-14T20:24:08.880065Z"},{"reviewer":"Laura Temple","starRating":"FIVE","comment":"Dr. Tse was the Optometrist who conducted my eye exam. He was very thorough and professional. Chris was the vision expert who assisted me in choosing 3 pairs of eye glasses. She showed me many different styles and colour's. She was very patient with me while I tried them on, and asked her questions. She took care of the computer work and paperwork, also.","updateTime":"2025-01-27T22:32:31.593792Z"},{"reviewer":"Shahid Raj","starRating":"FIVE","updateTime":"2025-01-27T01:30:50.885968Z"},{"reviewer":"Roger Ginsley","starRating":"FIVE","updateTime":"2024-12-17T21:54:47.748979Z"},{"reviewer":"Saif Hashmi","starRating":"FIVE","comment":"My go-to place for eye exams and glasses because of their unparalleled customer service. Dr Tse is very professional and makes the customer feel comfortable throughout the eye exam.","updateTime":"2024-12-15T18:02:19.774910Z"},{"reviewer":"Karen Heliodore Joseph","starRating":"FIVE","comment":"I recently visited this establishment for an eye exam and was thoroughly impressed with the experience. The staff especially Bev was incredibly friendly and accommodating, making me feel comfortable throughout the entire process. The doctor was very knowledgeable and took time to thoroughly explain my eye health and prescription needs. I was also pleased with the selection of frames available and found the perfect pair to suit my style. Overall, i highly recommend this business for anyone in need of eye care and eye wear.","updateTime":"2024-11-21T21:27:46.801694Z"},{"reviewer":"Jeanne Borja","starRating":"FIVE","updateTime":"2024-11-03T17:45:32.014033Z"},{"reviewer":"Abarrna Jeyaranjit","starRating":"ONE","comment":"I am very disappointed with the service provided by Pearl Vision Pickering branch. Two years back when I visited your office, one of opticians assisted us and informed that our insurance coverage was not sufficient to cover cost of two pairs of prescription glasses and two pairs of sunglasses. We have an insurance coverage of 1800 CAD for two people. The cost of the glasses did not give a breakdown on the additions. Finally we ended up paying additional money to cover the cost.\n\nTwo weeks ago we purchased 05 pairs of prescription glasses and two sunglasses at Costco with all the additions with no additional cost and I was able to cover with the insurance.\n\nDo not scam your customers who have insurance. I never recommend your service due dishonesty. You don’t deserve any stars to be honest","updateTime":"2024-10-19T14:49:27.018909Z"},{"reviewer":"madeleine flores-hukom","starRating":"FIVE","comment":"I have been going to Pearl Vision for years and have always been extremely happy with all the assistance I received from Lynn and Beverley!","updateTime":"2024-10-06T18:46:34.787817Z"},{"reviewer":"Shanna Allen","starRating":"FIVE","comment":"Excellent service, employee helped me pick out a different frame style then I'm use too, was patient with me.","updateTime":"2024-10-01T23:05:55.351223Z"},{"reviewer":"Hans Alzner","starRating":"FIVE","comment":"I was extremely happy with the service that I received, as always, and was so appreciative that they took the time to explain my prescription to me. That’s what keeps me coming back! Thanks again 😁","updateTime":"2024-09-24T23:51:13.844909Z"},{"reviewer":"Ankit jhall","starRating":"FIVE","updateTime":"2024-09-09T15:25:40.942518Z"},{"reviewer":"Vvivek Ricky","starRating":"FIVE","updateTime":"2024-09-09T13:14:41.374926Z"},{"reviewer":"karan mehmi","starRating":"FIVE","comment":"“Pearle Vision exceeded my expectations! The staff was knowledgeable and friendly”","updateTime":"2024-09-09T00:15:19.498349Z"},{"reviewer":"saurav sabi","starRating":"FIVE","comment":"Great experience at Pearle Vision! The staff was friendly and helpful, the eye exam was thorough, and they had a great selection of frames","updateTime":"2024-09-09T00:11:46.034606Z"},{"reviewer":"Alan T","starRating":"FIVE","comment":"Very happy with my experience at Pearle. Jenny and Lynn both provided me with excellent service on my visits, in a kind and professional manner.","updateTime":"2024-08-21T14:02:29.388838Z"},{"reviewer":"J. Napes","starRating":"FIVE","comment":"I have got great service and experienced very helpful and friendly staff. I have gone to this store for so many years due to the wonderful service.","updateTime":"2024-08-13T20:31:41.002326Z"},{"reviewer":"Lina Anglo","starRating":"FIVE","comment":"I always have a very good experience with Bev from Pickering Town Centre branch. She has been helping me with my eyeglasses ever since I moved to Pickering in 2016-from choosing to cleaning or adjusting them. She is very friendly and helpful. She always makes me feel welcome whenever I have a question or needs help.","updateTime":"2024-08-12T18:56:17.800717Z"},{"reviewer":"Athina Hall","starRating":"FIVE","comment":"Excellent assistance and service for customers with significant mobility issues. Made the process easy.","updateTime":"2024-07-26T13:44:09.687207Z"},{"reviewer":"DM Shaw","starRating":"FIVE","comment":"We have used Pearle Vision for the last several years for our eyewear needs. Friendly, professional service is what keeps us coming back 👍🏾","updateTime":"2024-06-19T00:06:58.920030Z"},{"reviewer":"Miranda Kerr","starRating":"FIVE","comment":"I have had great service through the years and have to say that Beverley and Chris are excellent associates helping to find the right pair of glasses. They answered all the questions I had and they also take the time to suggest glasses that suit my face and work within my budget. I recently bought a pair of Prada eye glasses and I am so happy with them. Beverly had suggested this pair and I absolutely love them, she has good taste and a good eye on what works well with my face.","updateTime":"2024-06-18T17:21:41.321998Z"},{"reviewer":"Sheila Deline","starRating":"FIVE","comment":"I have been a 20 year customer of Pearle Vision at the Pickering Town Centre and have always had professional helpful service. The staff are outstanding in their customer service and knowledge.","updateTime":"2024-06-13T13:36:43.501432Z"},{"reviewer":"George Chacko","starRating":"ONE","comment":"The staff; who works in the pre-test centre; she was so rude and unprofessional","updateTime":"2024-06-12T19:50:43.752033Z"},{"reviewer":"Troy Gibson","starRating":"FIVE","comment":"New Location, bright light, more selection.","updateTime":"2024-05-30T11:37:40.390208Z"},{"reviewer":"Bernadette Brown","starRating":"FIVE","comment":"I had the best service ever - Jenny was so helpful, patient, professional, knowledgeable and cheerful and she took all the time needed for me to find the 2 perfect frames. It was a great experience for me - the best in all my decades of shopping for glasses! I also love Pearl Vision's new Store Location in the Pickering Mall - well laid out with a great selection of frames.","updateTime":"2024-05-20T01:47:47.854007Z"},{"reviewer":"Ayie A.","starRating":"FOUR","comment":"The staff who assisted me in ordering my new prescription glasses was very helpful. I just wished they have more selections.","updateTime":"2024-04-11T16:31:27.803814Z"},{"reviewer":"Rochelle Caroo","starRating":"FIVE","comment":"Beverly took really good care of me. Thank You!","updateTime":"2024-04-09T21:35:57.616396Z"},{"reviewer":"Tosia Malone","starRating":"FIVE","comment":"Excellent service from the optician at the store- very patient and answered all of my questions and concerns","updateTime":"2024-03-18T23:37:58.611051Z"},{"reviewer":"Yogeshwar Boodram","starRating":"FIVE","comment":"Excellent service and super helpful staff.","updateTime":"2024-03-08T19:36:19.463895Z"}]