[{"reviewer":"Amanda Scott","starRating":"FIVE","comment":"Amazing service by amazing people","updateTime":"2025-08-30T14:29:32.190462Z"},{"reviewer":"Norm Rabjohn","starRating":"FIVE","comment":"I picked up my new glasses a few weeks ago as my existing glasses had a defect which was covered in the warranty. Jesse was the one who looked at them and said I could replace them. She was great and took the new frames and fitted them for me. I received the new glasses in under 2 weeks. I just took them in to make a minor adjustment and the staff was great the girl made the adjustment and they are perfect now.\nI have got my last 3 pairs of glasses at the Orillia location and the staff there are all amazing and would recommend them to anyone looking for a professional service and glasses.","updateTime":"2025-08-23T16:00:10.709351Z"},{"reviewer":"Nell Bergsma","starRating":"FIVE","comment":"Very helpful and fixed my problem\nAnjali was very helpful","updateTime":"2025-08-16T14:33:56.633845Z"},{"reviewer":"Jennie Davis","starRating":"FIVE","comment":"Great selection of frames! Staff were very helpful","updateTime":"2025-08-15T17:07:47.621199Z"},{"reviewer":"Sarah T","starRating":"FIVE","comment":"I’m not a regular client but I went in here needing a bit of help with my glasses and Reshma was so kind and helpful! I was so appreciative of her professionalism and expertise today! Thank you again!","updateTime":"2025-07-29T16:29:27.218511Z"},{"reviewer":"Kacey McQuaid","starRating":"FIVE","updateTime":"2025-07-21T22:12:15.144533Z"},{"reviewer":"Chuck Adams","starRating":"FIVE","comment":"Arrived yesterday morning with a chewed up mess in my hands - my Alaskan Malamute desided to \"modify\" my Raybans - in thier case... not pretty. 20min later, I was out the door with a smile on my face, my lenses reinstalled, frames de-modified and refitted, and in a replacement case!\nTestimony for a superior product, delivered by outstanding staff with gold standard customer support. My thanks.\nChuck Adams.","updateTime":"2025-07-03T20:33:16.874622Z"},{"reviewer":"Lance Moran","starRating":"FIVE","comment":"Had my nose pads replaced. The hey did great job. They even cleaned my glasses took five minutes👍","updateTime":"2025-06-29T16:49:46.197924Z"},{"reviewer":"Diana Roman","starRating":"FIVE","comment":"Super calming and expert service!!!","updateTime":"2025-06-23T21:48:12.587488Z"},{"reviewer":"Heather Nick","starRating":"FIVE","comment":"Very friendly and knowledgeable staff! Highly recommend!!!","updateTime":"2025-06-10T19:52:14.317421Z"},{"reviewer":"Bob Taylor","starRating":"FIVE","updateTime":"2025-04-24T12:32:29.984981Z"},{"reviewer":"Bonnie Montpetit","starRating":"FIVE","comment":"Very patient staff and high level products. Always there for adjusting glasses, straightening, tightening, etc.","updateTime":"2025-04-16T18:26:02.799645Z"},{"reviewer":"Alex Muiser","starRating":"FIVE","updateTime":"2025-03-20T00:18:33.478889Z"},{"reviewer":"Christine D","starRating":"FIVE","comment":"I recently went to this location for my eye exam and then to buy a pair of glasses. Dr Hung was very thorough and kind he took the time to make sure I understood everything. The rest of the staff that I dealt with couldn't have been more helpful and cheery. It is a welcome change to go somewhere where everyone is happy with their job. It made for a very pleasant experience. I look forward to picking up my glasses. Thanks for a wonderful experience","updateTime":"2025-03-13T19:40:34.777447Z"},{"reviewer":"Johnny","starRating":"FIVE","comment":"I would recommend this place. The service is so good and the prices are just as good. Can't wait for my glasses to arrive.","updateTime":"2025-03-07T14:45:59.339028Z"},{"reviewer":"S Chris","starRating":"FIVE","comment":"Always a pleasure to buy my glasses there, great service, knowledgeable and very good selection of eyeware.","updateTime":"2025-02-27T22:42:15.929207Z"},{"reviewer":"Grace Jolly","starRating":"FIVE","comment":"I'd highly recommend getting glasses from here even if you don't get your eye exam done here. I can't say enough about the great experience I had at this Pearle Vision. The staff were so amazing here, they were super helpful, knowledgeable, friendly and attentive. They also have really good deals on glasses and a bigger selection than any other eyeglass shop in Orillia for frames. My eyeglasses that I got as apart of the buy one get one deal that they had going on at the time came in, in a timely manner and when I came to pick them up a staff member made sure I was absolutely happy with them and that they fit as perfectly as they could. In under a week of having my glasses I've even received a phone call from a staff member at this Pearle vision to make sure I was still absolutely happy and if there was anything else they could do to assist me with my eyeglasses which I really appreciate. Thank you again to the whole team at this Pearle Vision, I highly appreciate everything you folks did for me! 😀","updateTime":"2025-02-18T16:28:25.949482Z"},{"reviewer":"Sandra Cousineau","starRating":"FIVE","comment":"Best experience everyone was so delightful\nCaring I definitely wouldn't go anywhere else super satisfied","updateTime":"2025-02-10T00:34:31.983086Z"},{"reviewer":"Edanna Howlett","starRating":"FIVE","comment":"Great place to shop glasses, very friendly staff!","updateTime":"2024-12-10T20:45:01.475776Z"},{"reviewer":"Haley Watson","starRating":"FIVE","comment":"Jessie was AMAZING at helping me pick out new glasses and sunglasses. She took time to discuss options with me and I never felt rushed. I was so impressed with her customer service and caring. I know where I will go when I need my next pair!","updateTime":"2024-11-08T00:38:37.645639Z"},{"reviewer":"Potter Perry","starRating":"FIVE","comment":"Very patient and helpful staff. Wide choice of frames and lenses.","updateTime":"2024-09-30T20:34:46.867047Z"},{"reviewer":"Kim Kouri","starRating":"FIVE","comment":"Dr Hung and the team at Pearle Orillia are amazing! Friendly and knowledgeable and they all go out of their way to make you feel comfortable.","updateTime":"2024-09-23T17:02:37.214106Z"},{"reviewer":"Elizabeth Coleman","starRating":"FIVE","comment":"Jessie was an amazing help, honestly the best optometrist I ever been to. I'm keeping this location as my #1 place to go for glasses. If you're there ask for Jessie you can never go wrong with her, she had me all sorted out in record breaking time!","updateTime":"2024-09-20T17:20:18.390518Z"},{"reviewer":"Alex","starRating":"FIVE","comment":"I said I had a terrible day and they gave me a candy 👍","updateTime":"2024-09-19T22:15:31.210985Z"},{"reviewer":"M. M.","starRating":"FIVE","comment":"Great service and good selection of frames. I'm very pleased with my 2 pairs of glasses. I can see clearly now...!","updateTime":"2024-09-04T13:06:15.429036Z"},{"reviewer":"albright manoj","starRating":"FIVE","comment":"I had a fantastic experience shopping for sunglasses here! Student Optician Anjali was incredibly knowledgeable and patient, helping me find the perfect pair that suits both my style and needs. They took the time to explain the different options and ensure I was completely satisfied with my choice. The customer service was top-notch, and I felt valued as a customer. I highly recommend visiting if you're looking for quality sunglasses and excellent service!","updateTime":"2024-09-01T13:11:03.312427Z"},{"reviewer":"Taylor Baxter","starRating":"FIVE","comment":"The staff at pearle vision were awesome! The two young lady's Rachel and Jessie were very helpful and quick to answer all my questions. The store was very clean and organized. I will be coming back! Thank you!","updateTime":"2024-08-14T23:35:36.979128Z"},{"reviewer":"Brandon Winter","starRating":"FIVE","updateTime":"2024-08-11T21:28:22.615030Z"},{"reviewer":"Isiah almeida","starRating":"FIVE","updateTime":"2024-07-22T01:49:54.769970Z"},{"reviewer":"John P","starRating":"FIVE","comment":"Purchased my first pair of prescription glasses here today. The service was great and very informative. Thank you!","updateTime":"2024-07-16T03:11:36.206312Z"},{"reviewer":"Claire Lalah","starRating":"FIVE","comment":"I've always had good experiences at pearle vision, but the orillia location has excellent staff. Jesse helped me get my glasses today and she was so encouraging. Can't wait to get my new Pradas!!!!! I will visit this location for all my future glasses :)","updateTime":"2024-05-31T22:03:57.782626Z"},{"reviewer":"Debbie Morgan","starRating":"FIVE","comment":"I went from ordinary reading glasses to needing progressive glasses, the staff member I dealt with was very helpful, friendly, informative and knowledgeable","updateTime":"2024-05-21T17:16:22.955664Z"},{"reviewer":"Carrie Sawyer","starRating":"FIVE","comment":"Very professional and a polite staff. Very knowledgeable when it came to finding my glasses and ended up with 2 pairs! Awesome place and will go back for my 3rd pair and recommend Pearle to anyone needing new glasses at a great price with exceptional customer service.","updateTime":"2024-05-14T14:14:27.139430Z"},{"reviewer":"Devone Lachapelle","starRating":"FIVE","comment":"From start to finish, nothing but an amazing experience. The people are so wonderful and extremely knowledgeable. This was our second set of glasses from here and nothing but great things to say about them. We even got an different employee today on pick up, and he too is fantastic. Highly recommend!","updateTime":"2024-05-14T12:48:33.002602Z"},{"reviewer":"Leanna Thorpe","starRating":"FIVE","comment":"Everyone was very helpful and nice. The optometrist knows what he's talking about","updateTime":"2024-05-07T23:15:28.751994Z"},{"reviewer":"Stephanie Tapping","starRating":"FIVE","comment":"Sonia is a great help at Pearle Vision. She took the time to help my husband and I with everything we needed. She provided us with great service! Thank you!!","updateTime":"2024-05-04T17:03:34.752578Z"},{"reviewer":"Sarah X","starRating":"FIVE","comment":"I have NEVER had Such a Outstanding Experience shopping for New Glasses! Dr. Hung is Absolutely the Most Thorough Optometrist I have been to in my 30+ years of wearing glasses!! The Staff are Remarkably Knowledgeable, Thorough & Delightful to spend time with!! Sonia (who helped me choose my new glasses) was SOOOO Knowledgeable & offered my husband & myself Complete Care in not only choosing our glasses but in educating us on proper follow up care of our glasses & the Newest technologies being used in eyecare!! We had SOOO MUCH FUN together with the staff - We didn't want to leave!! In Our Estimation, there is NO OTHER PLACE to be fitted for Eyewear!!! All this AND 2 for 1 glasses & Direct Billing to our Benefit Plan!! AMAZING!!","updateTime":"2024-04-30T15:04:41.297625Z"},{"reviewer":"Suzanne Simmons","starRating":"FIVE","comment":"Meet was very professional and helpful","updateTime":"2024-04-20T20:09:52.545235Z"},{"reviewer":"Brooke","starRating":"FIVE","comment":"I had a great experience here. Would highly recommend!","updateTime":"2024-04-17T22:38:11.770126Z"},{"reviewer":"Debrah Courchesne","starRating":"FIVE","comment":"Jessie is wonderful and very patient and helpful.","updateTime":"2024-04-17T02:46:10.383965Z"},{"reviewer":"gerry lipface","starRating":"FIVE","updateTime":"2024-04-16T01:00:18.851788Z"},{"reviewer":"Zia Sial","starRating":"FIVE","comment":"Pearle Vision an amazing dependable package of our eye exam, a range glasses as well as trained and conscientious staffing out there at our trustworthy service.","updateTime":"2024-04-08T21:18:52.161024Z"},{"reviewer":"ross withers","starRating":"FOUR","comment":"I have had my glasses from Pearl Vision, for the last few years and have been extremely impressed with the quality. Jessie and her staff are knowledgeable and helpful with the look and comfort of your Glasses. Would highly recommend this location. Thank you!!!","updateTime":"2024-04-05T20:49:07.859163Z"},{"reviewer":"EV Fishing","starRating":"FIVE","comment":"Amazing customer service! I have bought my new glasses multiple times at this location and the process has been seamless every time. Jessie and her staff do a great job!!","updateTime":"2024-04-04T00:48:35.536331Z"},{"reviewer":"Ben Lidstone","starRating":"FIVE","comment":"it was great Jessie was great to work with","updateTime":"2024-03-28T18:52:00.221184Z"},{"reviewer":"Tim B","starRating":"FIVE","comment":"Excellent service! Rachel Langdon was so helpful and friendly. She helped me pick out my glasses , was so professional and had great advice . I will definitely be back to Pearle Vision!","updateTime":"2024-03-23T19:33:03.485780Z"},{"reviewer":"Glenn Boisvert","starRating":"FIVE","comment":"Meet was excellent!!","updateTime":"2024-03-12T20:10:45.596506Z"},{"reviewer":"Alberto Colls","starRating":"FIVE","comment":"When for a consultation regarding having some issues about my 1 year old prescription, and they did not just said “You need new prescription”. They (Jessie) took her time to take ownership of my situation and help me to explore the issue, no pressure whatsoever, was more like talking to a FRIEND whiling to help.\nHighly recommend. You will find an old fashion service where you are not just a customer, you are a friend. At my age ( over 60 ) you don’t need to much bla bla bla, we need simple and fair facts.\nThanks Jessie","updateTime":"2024-03-07T04:32:18.988566Z"},{"reviewer":"Lucas Wagner Havanese","starRating":"FIVE","comment":"Loved my experience from the Dr to the sales man that helped me through the process of picking the right frames","updateTime":"2024-03-06T17:34:21.936485Z"},{"reviewer":"Jason Wintzer","starRating":"FIVE","comment":"Rachel was very friendly, helpful, and very easy to deal with….excellent experience with Rachel at Pearle Vision. Haven’t had such a pleasant customer experience in a very long time! :)","updateTime":"2024-03-05T21:57:10.701925Z"}]