[{"reviewer":"Jessica McAdam","starRating":"ONE","comment":"Overpriced and the company itself is cheap.\n\nI’ve already spoken with the company, which\nis why I’ve left this review.","updateTime":"2025-12-23T16:34:03.592754Z"},{"reviewer":"Eric Villagracia","starRating":"FIVE","updateTime":"2025-12-16T17:46:58.296352Z"},{"reviewer":"Sonja Madetsky","starRating":"FIVE","comment":"Friendly & efficient service at Pearle Vision!","updateTime":"2025-12-13T19:11:07.148231Z"},{"reviewer":"Dave Bruce","starRating":"FIVE","comment":"The friendliest and most helpful group of people! Will definitely recommend to anyone with vision needs. Thank you all!!!","updateTime":"2025-11-26T23:48:23.944550Z"},{"reviewer":"Grace Palis","starRating":"FIVE","updateTime":"2025-11-25T23:44:59.882286Z"},{"reviewer":"Firooz Hazrati","starRating":"FIVE","comment":"Had an excellent visit today. The staff were friendly and welcoming, and Shawn was especially helpful and professional. He guided me through choosing the right frame and lenses with patience and care. The store was clean, organized, and the process was very smooth.\nHighly recommend this place 😎","updateTime":"2025-11-25T01:55:43.988320Z"},{"reviewer":"Amanda Luppino","starRating":"FIVE","comment":"I was there last weekend and just needed my glasses adjusted, It was my first experience there and overall i was treated very well, wasn't a long wait either staff was very kind and helpful","updateTime":"2025-11-23T03:43:46.498036Z"},{"reviewer":"Kate M","starRating":"FIVE","comment":"We’ve been going to Pearle Vision for over 10 years, and every visit has been exceptional. From the moment you walk in, you’re greeted like family. Whether you need help choosing glasses when you can’t decide or want recommendations you never would’ve considered, the team is always patient, genuinely helpful, and personable throughout the entire process, right through to pick-up.\n\nOn our most recent visit, we worked with Shawn, the manager. (Yes, the manager is also out on the floor assisting with all your needs from start to finish, which is not something you see at every store.) When my husband first tried on his new glasses, they were slightly crooked, and we mentioned it. Shawn stepped away with them for just a brief moment to make an adjustment and somehow got them perfect on the very first try, which we found extremely impressive. Clearly, he knows his craft well.\n\nOverall, I honestly wouldn’t go anywhere else. They consistently provide exceptional service and offer an excellent selection of eyewear for all genders and ages, and so much more. I feel like their slogan really says it all:“Nobody cares for eyes more than Pearle.” We truly believe that, and our experience and loyalty over the years reflects it too :)","updateTime":"2025-11-22T19:06:36.857409Z"},{"reviewer":"Jordan Keough","starRating":"FIVE","updateTime":"2025-11-22T15:35:03.716990Z"},{"reviewer":"jason paynter","starRating":"FIVE","comment":"Always a great experience, knowledgeable staff and quality products 👍","updateTime":"2025-11-14T19:42:29.119901Z"},{"reviewer":"Kendra Swalwell","starRating":"FIVE","comment":"Such friendly staff!","updateTime":"2025-11-11T19:52:19.398456Z"},{"reviewer":"Malerie Turner","starRating":"FIVE","comment":"Positive very nice","updateTime":"2025-11-10T17:58:50.266578Z"},{"reviewer":"Rick Kuzma","starRating":"FIVE","updateTime":"2025-11-04T02:14:54.116288Z"},{"reviewer":"En Dawkwis","starRating":"FIVE","comment":"Shawn and all staff are extremely knowledgeable and attentive to customer needs.\nThank you all!!!\n\nWe will be back!","updateTime":"2025-10-28T02:27:37.310784Z"},{"reviewer":"Lisa Huston","starRating":"FIVE","comment":"Shawn is an absolute expert in selecting frames that will suit your face and style. All the staff at the Thunder Bay location are very knowledgeable and helpful. Excellent service, great selection of frames, and a really friendly team. I highly recommend Pearle Vision.","updateTime":"2025-10-27T20:06:22.552619Z"},{"reviewer":"Cathy Falzetta","starRating":"FIVE","comment":"Tammy was great! I always get top notch service from the team at Inter-City Mall! All my family’s glasses come from here.","updateTime":"2025-10-22T19:44:13.727848Z"},{"reviewer":"S R Nichols","starRating":"FIVE","comment":"Service is amazing!! Shawn was very helpful and knowledgeable about all products and services. Visit was quick and efficient. Highly recommend","updateTime":"2025-10-06T18:09:03.724040Z"},{"reviewer":"Murph M","starRating":"FIVE","comment":"Great customer service! Friendly staff! Quick and efficient. Excellent all around! 😊","updateTime":"2025-10-01T21:52:57.324717Z"},{"reviewer":"Rima Cieslik","starRating":"FIVE","comment":"A big thank you to the staff at Pearle Vision Thunder Bay. Shawn was exceptionally helpful in guiding me with frame selection. They came in within the two week timeline. Staff adjusted the glasses to fit my face within 5 minutes and away I went. Great service and product! Will be recommending Pearle Vision to all my family and friends.","updateTime":"2025-09-27T23:11:02.119736Z"},{"reviewer":"transmetaldinobot","starRating":"FIVE","comment":"Very helpful and friendly. Was asking questions about job to better suggest products to help me","updateTime":"2025-09-26T19:50:08.843990Z"},{"reviewer":"Jack Saari","starRating":"FIVE","updateTime":"2025-09-24T20:48:00.053625Z"},{"reviewer":"Nat Cal","starRating":"FIVE","comment":"Amazing service from Shawn!!","updateTime":"2025-09-23T17:05:53.635809Z"},{"reviewer":"Reynaldo Aguilar","starRating":"FIVE","comment":"Went to pearl vision to fix my son’s glasses handle as they get detached. Wondrous iob my Angela accommodating us immediately without delay and no fees to pay. Very good experience here that’s why our family of four is a loyal customer of Pearl Vision!","updateTime":"2025-09-21T23:24:32.817359Z"},{"reviewer":"Sanjay Modhavadiya","starRating":"FIVE","comment":"Very friendly service! Angela was extremely professional and quickly repaired the pad on my sunglasses — and didn’t even charge me. Highly recommend!","updateTime":"2025-09-17T22:49:29.477331Z"},{"reviewer":"Emad Saadat Akefi (Emad akefi)","starRating":"FIVE","updateTime":"2025-09-12T22:40:05.319586Z"},{"reviewer":"mae pinion","starRating":"FIVE","comment":"What a awesome group of people very pleasant and dedicated to all of their people that they serve thank you","updateTime":"2025-09-06T21:25:46.789774Z"},{"reviewer":"Bryan Hutchinson","starRating":"FIVE","updateTime":"2025-09-06T17:11:36.629472Z"},{"reviewer":"Greg Pyle","starRating":"FIVE","updateTime":"2025-09-06T15:47:32.642535Z"},{"reviewer":"Bryan Dorval (MaddRiker)","starRating":"FIVE","comment":"Great selection. Great prices. If you are looking for new glasses, go see Shawn. He'll hook you up.","updateTime":"2025-09-05T16:09:15.366125Z"},{"reviewer":"Marcel Prescott","starRating":"FIVE","comment":"Good service ive lass minutes thank you great","updateTime":"2025-08-22T23:11:13.668278Z"},{"reviewer":"Lisa & Gary Kleinsasser","starRating":"FIVE","comment":"Amazing service from Tammy when selecting new glasses and sunglasses!! She was great with explaining how the new prescription would be and the benefits of certain lens types. She’s always a please when we come in the store.","updateTime":"2025-08-15T20:16:39.885628Z"},{"reviewer":"neeti singh","starRating":"FIVE","comment":"Had a great experience with staff !!","updateTime":"2025-08-06T22:31:34.885837Z"},{"reviewer":"Landon Furtado","starRating":"FIVE","comment":"I recently purchased a pair of Ray-Ban eyeglasses and sunglasses from Pearle Vision, and I have to give a big shoutout to Shawn for the incredible service. From start to finish, Shawn was knowledgeable, patient, and genuinely helpful.\n\nHe took the time to walk me through the different frame styles, lens options, and helped me find exactly what suited my needs and style. I never felt rushed or pressured—just supported in making the right choice. Both pairs fit perfectly and look amazing.\n\nIf you're looking for someone who knows their stuff and actually cares about your experience, ask for Shawn. Highly recommend!","updateTime":"2025-08-05T18:41:07.302069Z"},{"reviewer":"Mohammad Rahman","starRating":"FIVE","comment":"The technician was excellent! He repaired the strings of my eye glass twice. He did not charge fees gor this work. Nice place inside the mall.","updateTime":"2025-08-05T16:01:22.097252Z"},{"reviewer":"Shawn Golden","starRating":"FIVE","updateTime":"2025-08-02T20:42:00.968391Z"},{"reviewer":"Jason Perrier","starRating":"FIVE","comment":"I had an emergency for my glasses. They staff was amazing. I lost the plastic cushion on my one nose piece. I wasn’t a Pearle Vision customer but that didn’t matter. They fixed it right away no questions asked. My next glasses I will most definitely come there to see them now.","updateTime":"2025-08-02T20:38:02.552124Z"},{"reviewer":"Peter Stratton","starRating":"FIVE","comment":"The best service you'll find in Thunder Bay!!","updateTime":"2025-08-02T18:29:39.431734Z"},{"reviewer":"Chris","starRating":"FIVE","updateTime":"2025-08-01T01:04:49.104527Z"},{"reviewer":"Rhain Mainville","starRating":"FIVE","comment":"Kind people. I was in a rush as I came in on my lunch. Very professional. Knew I was in a rush and moved along quickly, but did not cut corners to accommodate. Will definitely be a frequent customer.","updateTime":"2025-07-29T20:45:47.438605Z"},{"reviewer":"L C","starRating":"FIVE","updateTime":"2025-07-28T21:13:16.936674Z"},{"reviewer":"Ankur singh","starRating":"FIVE","updateTime":"2025-07-28T01:18:29.917486Z"},{"reviewer":"Kurt MacDonald","starRating":"FIVE","comment":"Excellent customer service Brittany at the Thunder Bay location was amazing.","updateTime":"2025-07-18T21:04:50.505262Z"},{"reviewer":"chance smart","starRating":"FIVE","comment":"Associate qas very helpful with helping us choose frames we will be back","updateTime":"2025-07-15T20:12:55.963682Z"},{"reviewer":"Brian Desrochers","starRating":"FIVE","comment":"Brittany was a pleasure to be served by.\nI would give her a raise immediately.","updateTime":"2025-07-11T17:41:51.518591Z"},{"reviewer":"Susan Cramp","starRating":"FIVE","comment":"Very friendly and welcoming. Doctor was very informative. Will be definitely going back and highly recommend that you give them a try. Great experience","updateTime":"2025-06-30T23:21:07.283483Z"},{"reviewer":"Khushali Patel","starRating":"FIVE","comment":"Dr. Eric was so friendly and made me feel comfortable. As this was my first time getting an eye checkup in Canada, I was a little bit nervous and confused. But he made sure that I felt comfortable and gave all the answers to my questions very professionally. Staff members were professional and patient too. So friendly and guided throughout the process. Angela, the lady who helped me to choose glasses, was so friendly and very well informed about everything. I would for sure recommend this clinic.","updateTime":"2025-06-26T01:45:56.400141Z"},{"reviewer":"Joyce Erickson","starRating":"FIVE","updateTime":"2025-06-26T00:56:16.291627Z"},{"reviewer":"Ishwari Thakar","starRating":"FIVE","comment":"Nice and polite staff, helps you finding right glasses.","updateTime":"2025-06-24T18:35:25.054697Z"},{"reviewer":"Barry Atwell","starRating":"FIVE","comment":"Absolutely Speechless.\n\nSimple = Easy...\nThanks Again for\nAll your decision making on\nMy Eye Vision better then.\n\nPERFECT...\nSincerely B. ATWELL","updateTime":"2025-06-16T21:17:11.640274Z"},{"reviewer":"Shiva Nethi","starRating":"FIVE","comment":"Thanks for fixing my glasses. I had my glasses from long time with me.. Unfortunately one of them came out from the frame. Though I was not bought over there.but still they helped me fixing those glasses. Big thanks to the customer service","updateTime":"2025-05-29T19:30:33.954812Z"}]
