[{"reviewer":"Caroline Seidel","starRating":"FIVE","comment":"Dear Pearle Vision Team at Lakeshore, thank you for the amazing service, I was coming in for a spontaneous walk-in to get an eye exam and was lucky that there was a free slot! The team was super nice and friendly and I felt very welcome. Thank you very much for this experience, special thanks to Atieh, George and Dr. Chen! Would definitely recommend this Pearle Vision location.","updateTime":"2025-08-08T23:26:17.661383Z"},{"reviewer":"Adolph Kahan","starRating":"FIVE","comment":"Great service","updateTime":"2025-04-21T23:34:05.034044Z"},{"reviewer":"Heather Upton","starRating":"ONE","comment":"I was going to Pearl Vision in Etobicoke for years. I had an appointment in February, 2025; my yearly check up. I received no phone call to remind me. The reason I did not was because they moved to a new location. No problem. However there was no contact to tell me they had moved.\n\nPearle Vision's motto is \"no one cares for eyes more than Pearle\"\nObviously this motto is not true. I'm not the only customer they did this too. Very disappointed with Pearle Vision; to leave customers high and dry with no word of their move.\n\nI won't be going back there.","updateTime":"2025-04-15T05:24:16.118402Z"},{"reviewer":"Muthaiahpillai Subramanieapillai","starRating":"FIVE","comment":"Good quality service, Courtesy, and pleasant dealing with customers.","updateTime":"2025-03-17T02:43:42.166437Z"},{"reviewer":"Heather M","starRating":"FIVE","comment":"Excellent staff and very kind. My glasses get loss on me and everything I walked in they were happy to see me and tightened the glasses no charge every time.\nThe optometrist is top drawer. Would not go anywhere else now.","updateTime":"2025-03-02T12:47:59.696929Z"},{"reviewer":"William Henderson","starRating":"FIVE","comment":"Nice variety of quality brands and good service.","updateTime":"2025-01-10T22:06:11.698743Z"},{"reviewer":"Diana Konti","starRating":"FIVE","updateTime":"2024-11-05T21:37:29.491587Z"},{"reviewer":"Shannon McD","starRating":"FIVE","comment":"gave me great service a while back - but the REAL kicker was the fact that over a year later, I stopped by as one of my pairs of reading glasses were severely damaged, including one arm falling off. The gentleman at the counter took great care in reassembling and fixing them at no charge - ON THE SPOT! He even took a moment to polish the lenses before he returned them to me. To me, this is elite customer service, and they will have my business forever.","updateTime":"2024-04-22T17:57:50.624379Z"},{"reviewer":"Bradley A. Oliver","starRating":"FIVE","comment":"Everyone at this location gets Customer service/experience. It’s truly a pleasure being their customer. And Jeff? Well Jeff is simply the best. Period. Thanks gang !!","updateTime":"2024-04-18T21:05:06.213315Z"},{"reviewer":"Nicholas Prince","starRating":"FIVE","comment":"Dr. Winnie Chen is a very thorough and easy going optometrist. I've had 2 exams with her and I look forward to more.","updateTime":"2024-03-06T14:26:59.130027Z"},{"reviewer":"Ash","starRating":"FIVE","comment":"Dr. Winnie is a thorough professional - highly recommend this office.","updateTime":"2024-01-12T22:37:24.852974Z"},{"reviewer":"Dan Adams","starRating":"FIVE","comment":"Great experience at this location. Professional and friendly. Got all my needs taken care of in one stop. Great selection of eyewear as well.","updateTime":"2023-11-22T00:34:44.885113Z"},{"reviewer":"Lisa Chow","starRating":"FIVE","comment":"Definitely recommend. Staff are friendly and courteous. Dr Chen is knowledgeable and professional.","updateTime":"2023-09-01T14:36:54.425750Z"},{"reviewer":"Najeeb Monawari","starRating":"FIVE","updateTime":"2023-05-01T16:44:15.604141Z"},{"reviewer":"Monica Ghiuta","starRating":"FIVE","comment":"Dr. Winnie Chen is a very detail oriented professional, gentle and knowledgeable. The other staff members are very friendly and helpful.\nI really had a great experience at Pearle Vision - Lakeshore Blvd. East store. Many thanks to the whole team! You are wonderful!","updateTime":"2023-04-29T23:06:55.690932Z"},{"reviewer":"Chris Kay Fraser","starRating":"FIVE","comment":"Such very kind people at this place.","updateTime":"2023-04-04T12:41:17.543431Z"},{"reviewer":"Steve Robbins","starRating":"FIVE","comment":"Been going here for years, doctors and glasses professionals are top notch. Highly recommend.","updateTime":"2023-03-05T22:41:48.525611Z"},{"reviewer":"James Pereira","starRating":"FIVE","comment":"The staff at this location are very knowledgeable, helpful and above all, exceptionally customer-service oriented! Everything from the vast selection of frames to their helpful suggestions, to direct billing for insurance, and after-sales adjustments, their profesionalism and efficiency has them, along with the on-site Optometrist, Dr. Chen (separate review left), has them as our go-to location for my family's eye-care.","updateTime":"2022-09-07T10:47:19.101424Z"},{"reviewer":"Grace Kim","starRating":"FIVE","updateTime":"2022-08-05T01:05:19.825281Z"},{"reviewer":"Shannon","starRating":"FIVE","comment":"We were very happy with our service here!\nI wish they had a bit of a bigger selection of luxury brands, but we were happy with our selections.\nThe eye doctor was particularly excellent and I have felt very good about my new prescription!","updateTime":"2022-05-24T13:12:38.456492Z"},{"reviewer":"Caroline H","starRating":"FIVE","comment":"Everything was exceptional from the moment I walked in. I selected and purchased new frames, and had an eye exam.","updateTime":"2022-05-04T03:08:19.112325Z"},{"reviewer":"william white","starRating":"FIVE","updateTime":"2022-04-23T14:55:04.655799Z"},{"reviewer":"Adam B","starRating":"FIVE","comment":"Superb experience. Very nice people. Dr. Winnie was very nice and I received my new glasses in no time. Overall extremely pleased with my experience there 😃😃😃","updateTime":"2022-03-22T21:12:09.762355Z"},{"reviewer":"Chris B","starRating":"FIVE","comment":"Very friendly staff and an excellent optometrist on site. I wasn't sure if my benefits covered me for this year or next but the staff put in the claim and made me feel welcome and were very helpful regardless. There is a huge selection of great glasses for men and women.\n\nSo I have to wait till next January for my new glasses but I highly recomend this location and I will definately be giving them my buisness early January 2023. Dr.Chen is very friendly and explains everything very well- at least my eye exam and the wife's was covered so that is done.\n\nA 5 Star experience all around!!!","updateTime":"2022-02-01T03:06:09.282618Z"},{"reviewer":"Brigitta Ortner","starRating":"FIVE","updateTime":"2021-11-10T16:09:46.579501Z"},{"reviewer":"Glen Adamson","starRating":"FIVE","updateTime":"2021-09-30T23:50:43.623845Z"},{"reviewer":"Erin Skrypnyk-Bajor","starRating":"FIVE","comment":"Went to the Lakeshore location for the first time and the customer service was one of the best I've had. The gentleman that assisted me was named Jeff and he was so great and super helpful! Would definitely go there again for all my eye wear needs.","updateTime":"2021-09-21T23:16:26.998304Z"},{"reviewer":"Bob Outingdyke","starRating":"FOUR","updateTime":"2021-09-03T01:01:58.420212Z"},{"reviewer":"W Robinson","starRating":"FIVE","comment":"Dr. Chen provided a thorough, accurate eye exam.\n\nThe staff at Pearle Vision are knowledgeable, and courteous.","updateTime":"2021-08-29T21:54:09.504612Z"},{"reviewer":"James Shuttleworth","starRating":"FIVE","comment":"Excellent service will go there for all my Eyewear needs","updateTime":"2021-06-19T03:21:15.801882Z"},{"reviewer":"Cora Basile","starRating":"FIVE","updateTime":"2021-06-15T00:50:42.766743Z"},{"reviewer":"Ken Gray","starRating":"FIVE","updateTime":"2021-05-20T21:27:54.007425Z"},{"reviewer":"Yvette Roberts","starRating":"FIVE","comment":"My mother and I went in for our appointments today. First visit but definitely not the last. Wonderful staff and care. Very impressed.","updateTime":"2021-05-18T20:42:37.517419Z"},{"reviewer":"Jasmina E","starRating":"FIVE","comment":"Excellent customer service! Everyone here is helpful and skilled. I've come here for all my eyewear needs and eye exams.","updateTime":"2021-05-12T14:51:53.707642Z"},{"reviewer":"Deborah Prior","starRating":"FIVE","updateTime":"2021-04-21T21:27:43.975753Z"},{"reviewer":"Scott Oxenham","starRating":"FIVE","updateTime":"2021-02-23T22:59:28.145325Z"},{"reviewer":"J Crosby","starRating":"FIVE","comment":"Great service, followed covid restrictions, very friendly and helpful.","updateTime":"2021-02-23T20:28:54.387013Z"},{"reviewer":"Graydon Nichols","starRating":"FIVE","comment":"Very very good. I buy glasses that are tinted, and they nail it everytime.","updateTime":"2021-02-07T22:19:54.011502Z"},{"reviewer":"Scott Simmie","starRating":"FIVE","comment":"Have frequently used the Leslie and Lakeshore location. Jeff is a real pro with excellent customer service. Had to pop in the other day for an adjustment of my own glasses and a repair for an elderly relative. Staff handled it quickly and – to my surprise and appreciation – at no charge. Nothing but positive things to say about the this location.","updateTime":"2021-02-07T18:29:47.557915Z"},{"reviewer":"Tammy Gardner","starRating":"FIVE","comment":"Great staff and extremely helpful and knowledgeable. Highly recommended!","updateTime":"2021-01-02T18:58:47.525793Z"},{"reviewer":"Mara Cole","starRating":"FIVE","comment":"I needed a scratched lens replaced. They had to order it in because my prescription is high. It only took a couple of days, and the service was outstanding.","updateTime":"2020-09-29T22:31:00.192096Z"},{"reviewer":"Joshna Dsouza","starRating":"FIVE","comment":"Quick & easy to schedule an eye test. Very professional & helpful staff on site.","updateTime":"2019-09-14T19:13:26.982627Z"},{"reviewer":"Carolyn Mossman","starRating":"FOUR","updateTime":"2019-02-04T14:36:56.230085Z"},{"reviewer":"Priyankara Vittanachchi","starRating":"FIVE","updateTime":"2019-01-15T01:19:52.122779Z"},{"reviewer":"Roger Tchalla","starRating":"FIVE","comment":"I had a great experience here. My new glasses were ready in half a day. Everybody was very helpful and sympathetic. I will definitely come back if I have the chance.","updateTime":"2019-01-04T01:33:29.769658Z"},{"reviewer":"Andrew K","starRating":"FIVE","comment":"Optometrist on site and helpful staff for eye wear. I needed a pair of emergency contact lenses, they looked up my prescription and gave me a few days supply to get me through until my new ones arrived.","updateTime":"2017-12-08T01:11:49.876Z"},{"reviewer":"Agathi Yap","starRating":"FIVE","comment":"Love it here! Staff is friendly. Dr. Chen is amazing! She is very thorough. I would definitely come back.","updateTime":"2017-02-03T17:28:02.489Z"},{"reviewer":"Sheikh-Nur Hagi","starRating":"FIVE","comment":"Phenomenal experience at this location ...simple, respectful and quick","updateTime":"2016-05-11T21:14:18.087Z"}]
