[{"reviewer":"Fatima Hassan","starRating":"FIVE","comment":"I recently shopped at Pearle Vision, I was very satisfied with the customer service. Simran and Gillian were amazing, they helped me find frames that fit well with my facial structure giving their inputs. They were welcoming and the overall experience was just delightful I'll most definitely be coming back!!!","updateTime":"2025-09-12T04:18:44.094687Z"},{"reviewer":"Donovan Blackwood","starRating":"FIVE","updateTime":"2025-09-06T02:43:41.389884Z"},{"reviewer":"John Peaire","starRating":"FIVE","updateTime":"2025-09-02T23:33:42.994997Z"},{"reviewer":"Biryani Queens","starRating":"FIVE","comment":"Always our family's go-to store! Simran is a true professional with an exceptional eye for aesthetics, which makes choosing the perfect frame so much easier. The variety is enormous, and the service is top-notch. Highly recommended!","updateTime":"2025-08-28T22:02:55.054850Z"},{"reviewer":"Robert Macphee","starRating":"FIVE","comment":"I almost went someplace else , as I have had poor customer service in the past .\nI had met Simran prior and I thought I would give her a chance to recover my business. Simran was such a breath of fresh air. Honest , funny , a true pleasure to deal with. Simran helped me find the perfect fit for me and was so honest through process. Top shelf treatment from Simran , I will definitely return for all my eye wear needs moving forward.\nThank you Simran Jodhka","updateTime":"2025-08-15T20:06:01.359403Z"},{"reviewer":"Cindy Dear","starRating":"FIVE","comment":"Great selection of frames to choose from. Staff were very helpful and knowledgeable and very patient as it was hard to decide which frame. Would highly recommend this store.","updateTime":"2025-08-15T00:30:50.223068Z"},{"reviewer":"Nadene Hornibrook","starRating":"FIVE","comment":"My husband & I have bought several pair of glasses & frames from Pearle Vision. The service is always top notch & they always stand behind their guarantee 100%. I highly recommend them.","updateTime":"2025-08-13T13:01:46.402553Z"},{"reviewer":"Murphys law","starRating":"FIVE","comment":"I had such a great first experience with getting glasses, sunglasses and safety glasses that I came back and purchased another 2 pairs. Simran is very helpful and knowledgeable and made this an easy process. I will be coming back to this location for all my future purchases. 10/10 recommend","updateTime":"2025-08-11T21:40:35.637903Z"},{"reviewer":"Susie Murphy","starRating":"FIVE","comment":"Simran made the process of purchasing my first pair of glasses so easy. She was very helpful throughout the whole process and gave me her undivided attention. I didn't know what suited me and she was extremely helpful in picking out a pair to suit my face. She processed everything quickly and efficiently and I cannot thank her enough for all her help","updateTime":"2025-08-11T21:36:55.385505Z"},{"reviewer":"Matt Staffen","starRating":"FIVE","updateTime":"2025-08-10T20:14:24.982945Z"},{"reviewer":"jonathan heron","starRating":"FIVE","comment":"Always amazing service. Always very friendly, and very knowledgeable. This is the only place I will go for my glasses. A very special thank you to Simran, who goes above and beyond each and every time","updateTime":"2025-08-10T17:59:41.227365Z"},{"reviewer":"Gaetan Valliere","starRating":"FIVE","updateTime":"2025-08-07T16:20:22.008808Z"},{"reviewer":"Greg Melloni","starRating":"FIVE","comment":"I Love going in there the ladies are fantastic!! The lovely Jillian is always a peach and so helpful and lovely to talk too! The store Manager is fantastic as well. She works hard even if she is “tired” she is great to talk to as well. They both make you feel like you have known them for years such easy going happy ladies! I would give them a raise 😉","updateTime":"2025-07-25T20:54:03.821674Z"},{"reviewer":"J E M","starRating":"FIVE","comment":"Excellent service. I drive an hour almost to get to this place and I do it because of the great customer service I've always received","updateTime":"2025-07-13T20:41:28.011339Z"},{"reviewer":"Laurie Garbutt","starRating":"FIVE","comment":"Very professional and friendly. Repeat customer","updateTime":"2025-07-12T17:29:04.783998Z"},{"reviewer":"Anita","starRating":"FIVE","comment":"Pearle took good care of me and I would definitely come back","updateTime":"2025-07-09T13:48:28.638859Z"},{"reviewer":"Ted Lafleur","starRating":"FIVE","comment":"The service was great. Simran had my glases fixed and I was on my way. Polite and courteous service is what you get every time at this shop.","updateTime":"2025-07-08T12:07:16.831316Z"},{"reviewer":"Amber Sibbett","starRating":"FIVE","comment":"Great customer service","updateTime":"2025-06-28T20:50:54.694398Z"},{"reviewer":"Paul Lopinski","starRating":"FIVE","comment":"Thank you Pearle Vision, specifically Gillian, for tremendous help through the years with my Eyewear. This year the Eyewear came in on budget, and was processed quickly. Many thanks ⭐️⭐️⭐️⭐️⭐️ always an awesome experience","updateTime":"2025-06-27T22:38:06.139158Z"},{"reviewer":"Suzzanne Peters","starRating":"FIVE","comment":"Fantastic eye Store...great selection on frames","updateTime":"2025-06-23T21:22:58.148373Z"},{"reviewer":"Fabiana Beranger","starRating":"FIVE","comment":"I had the best experience at the Seaway mall location! Rachel was great! Very professional, polite, friendly and knowledgeable! Thank you!","updateTime":"2025-06-20T22:00:13.175012Z"},{"reviewer":"Masha Madawala","starRating":"FIVE","updateTime":"2025-06-09T21:57:04.972649Z"},{"reviewer":"Shannon Noel","starRating":"FIVE","comment":"Attended Pearle Vision at Seaway Mall yesterday, and luckily for my husband and I, Rachel was working again. Rachel had helped us select frames a couple of weeks before and she recalled the exact ones we had selected. Rachel is extremely helpful, knowledgeable and wonderful to deal with. We highly recommend her to everyone. Thank you very much Rachel!","updateTime":"2025-06-05T00:50:30.241942Z"},{"reviewer":"Perry Johnson","starRating":"FIVE","comment":"Simran took care of everything, very friendly, well informed, great customer care, I will be back!","updateTime":"2025-06-04T16:51:55.438149Z"},{"reviewer":"Shane Keagan","starRating":"FIVE","updateTime":"2025-05-27T14:05:24.851156Z"},{"reviewer":"jovo ivekic","starRating":"FIVE","comment":"Very nice and very professional work I have received from manager Ms.Simran","updateTime":"2025-05-21T18:27:00.753474Z"},{"reviewer":"Stephanie Kimbriel","starRating":"FIVE","comment":"Excellent service!! Would highly recommend!!","updateTime":"2025-05-07T12:19:04.547894Z"},{"reviewer":"Jaskaran singh Punia","starRating":"FIVE","updateTime":"2025-05-06T20:27:52.251479Z"},{"reviewer":"Matias Cardenas","starRating":"FIVE","updateTime":"2025-05-02T20:57:09.669915Z"},{"reviewer":"Peter Antal","starRating":"FIVE","comment":"Absolutely great location. There is a young lady working who helped me a lot with her advice. I had my glasses made in December and I am very satisfied. Thank you Pearle Vision, thank you young lady for your help. I recommend this location to anyone who wants quality service and great glasses.","updateTime":"2025-04-24T20:44:22.420006Z"},{"reviewer":"Brandon Christian Wilkins","starRating":"FIVE","comment":"The staff at this location go out of their way to make you feel valued as a customer. Fantastic, zero-pressure help and always a smile, ready to get you what you need. The service I received today was above and beyond what I was expecting. I will get all of my glasses here.","updateTime":"2025-04-16T01:34:00.182939Z"},{"reviewer":"Lori P","starRating":"FIVE","comment":"Don at Pearl Vision Welland is simply outstanding. A true example of what customer service should be.","updateTime":"2025-04-06T11:32:05.245339Z"},{"reviewer":"Cam/Penny Page","starRating":"FIVE","comment":"Gillian was wonderful. She was extremely helpful. She was very patient with my frame choice & kept finding more choices. We will definitely return to have her take care of us.","updateTime":"2025-04-05T12:27:02.472813Z"},{"reviewer":"Dana Tanko","starRating":"FIVE","comment":"Awesome selection and prices not to mention the friendliest staff. Gillian went above and beyond!","updateTime":"2025-03-27T21:06:29.567415Z"},{"reviewer":"Rich Werkmeister","starRating":"FIVE","comment":"Gillian, was a pleasure to work with. Great customer service.","updateTime":"2025-03-19T19:06:25.931813Z"},{"reviewer":"nicole iudiciani","starRating":"FIVE","comment":"Broke my glasses in half need them to drive out of town went to pearl vision and they found me a pair of frame to fit my lines could be happier with the out come","updateTime":"2025-03-11T02:56:18.917013Z"},{"reviewer":"factferret","starRating":"FIVE","comment":"Very helpful, happy and friendly service!","updateTime":"2025-03-08T16:56:44.849284Z"},{"reviewer":"David Wiebe","starRating":"FIVE","updateTime":"2025-03-08T16:53:32.553483Z"},{"reviewer":"Jimmy L","starRating":"ONE","comment":"My lenses were ruined after about 1 year from what appears as micro scratching. Seems like just bad quality. I went back to using my old glasses. Also I guess the staff in store can't adjust glasses at times. I'll be finding a new spot for our family.","updateTime":"2025-02-12T15:58:22.038605Z"},{"reviewer":"Ben Vandervalk","starRating":"FIVE","comment":"Laura was a big help with picking out my new glasses, when I was having trouble deciding. She took pictures of me wearing several different frames, which was really helpful because I can't see much without my prescription glasses on.","updateTime":"2025-01-29T17:42:58.156916Z"},{"reviewer":"Stan Prochownik","starRating":"FIVE","comment":"Very kind and informative ,and good sense of humor","updateTime":"2025-01-09T19:49:02.203372Z"},{"reviewer":"Phillip Lewis","starRating":"FIVE","comment":"This location in the Seaway Mall is great. Don and his co-worker looked after us like we were royalty. They are friendly, efficient and helpful when picking out frames.","updateTime":"2024-12-15T21:59:02.780339Z"},{"reviewer":"Tim Cutler","starRating":"FIVE","comment":"Gillian was very professional","updateTime":"2024-12-06T22:09:30.957156Z"},{"reviewer":"Tony Mous","starRating":"FIVE","comment":"I have been dealing with this store for the last 30 plus years and have been very happy with the help looking after my eye care needs. I have been dealing mainly with Don over the years and I got to say he really knows his job well and has great people skills I will miss him when he retires again.","updateTime":"2024-11-16T15:37:04.875668Z"},{"reviewer":"Bruce Powell","starRating":"FIVE","comment":"Great Friendly staff!! Any problems with glasses will check repair right away! Don is fantastic!","updateTime":"2024-11-10T00:07:41.724070Z"},{"reviewer":"C Prescott","starRating":"FIVE","comment":"We brought my elderly mother (who has dementia) to select new glasses (having lost her previous pair). Working with a customer who has advanced dementia can be challenging, particularly given decision-making, patience, and memory (very limited ability to recall which pairs had been tried & whether she liked a pair) are compromised. We couldn’t have been more pleased with the exceptional service, kindliness, attentiveness we received from Jillian. Having enjoyed their previous experience with Pearle in Calgary, my dad felt strongly that we should travel to the nearest Pearle Vision in Welland (they now reside in St. Catharines). So very glad we did!! A 1000 thank yous to Jillian & team!","updateTime":"2024-11-01T12:32:24.644341Z"},{"reviewer":"John Giroux","starRating":"FIVE","comment":"It’s always a pleasure to have Simran ….and Don…handle my eye care vision needs at Pearle Vision in Welland.","updateTime":"2024-10-28T20:20:05.506054Z"},{"reviewer":"Chuck Monger","starRating":"FIVE","comment":"Great selection of frames. Helpful Staff. Gillian was very professional, friendly and helpful.","updateTime":"2024-09-27T20:05:36.715699Z"},{"reviewer":"Tina Stavinga","starRating":"FIVE","comment":"Great place for glasses. Staff goes up and beyond to help out.","updateTime":"2024-09-13T00:06:45.124952Z"},{"reviewer":"Jenna Thomson","starRating":"FIVE","comment":"Don made the experience incredibly worthwhile. Such a kind soul.","updateTime":"2024-08-10T18:30:48.154786Z"}]